8x8 Contact Center vs DialPhone Contact Center

8x8 Contact Center

8.7 #4 in Call Center Software

About 8x8 Contact Center

DialPhone Contact Center

6.6 #64 in Call Center Software

About DialPhone Contact Center
8x8 Contact CenterDialPhone Contact Center
Free planNo
Free trialNo
Paid from$65/mo
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, macOS, Web, Windows
Free planNoNo
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
Virtual fax numberYes
Inbound faxingYes
Mobile appsYes
International faxingYes
Compliance supporthipaa and gdpr
Users included1 users
Shared inboxYes
Workflow automationYes
Mobile appYes
API accessYes
SMS number typesmultiple

Listed together in Best Call Center Software