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WorkSlate

What it is

WorkSlate is field service management software for trades businesses, bringing job management, scheduling, invoicing, and customer communication together. It supports more than 18 trades, including HVAC, plumbing, electrical, landscaping, roofing, cleaning, and appliance repair. Its SmartFlow feature guides technicians to the next logical job action based on the job’s live status. AI tools include voice-to-notes, photo captions, descriptions, communication drafts, business insights, and an assistant; core AI features are included on every plan. Online card payments run through Stripe Connect, with funds sent to the business’s bank account. A branded customer portal, available on Professional and Business, lets customers review estimates, pay invoices, follow job progress, view service-asset history, message the business, and request service. QuickBooks Online sync is in limited beta and can sync customer and financial records nightly. WorkSlate is available on Android, iOS, and the web. Starter costs $59 a month, with a 14-day trial listed and no free plan.

For and against

For

  • Supports more than 18 trades.
  • Core AI features are included on every plan.
  • Stripe Connect sends payments to the business's bank.
  • Customer portal supports estimates, invoices, and service requests.
  • Offline users can view schedules and update job notes.

Against

  • Starter is capped at one user.
  • Customer portal is limited to Professional and Business.
  • Photos do not sync while offline.
  • QuickBooks Online sync is in limited beta.

The verdict

WorkSlate combines trade-focused job workflows with AI documentation and payment tools. Check plan user caps and portal access against your needs before choosing a tier.

Who it suits

It suits trades businesses dispatching technicians, from solo operators to organizations with 50+ technicians. Businesses needing fleet management or complex inventory should note those are out of scope by design.

Plans and prices

Starter

$59a month

1 user · 50 customers · job and customer management · invoicing and online payments

Inventory Management add-on

$69a month

Available on any plan · warehouse equipment custody and material stock · QR check-in/out · low-stock alerts

Professional

$129a month

5 users included · 500 customers · additional seats $20/mo · team management and scheduling

Business

$249a month

15 users included · unlimited customers · additional seats $15/mo · multiple locations and unlimited crews

Enterprise

Priced on request

Contact WorkSlate for Enterprise pricing

Every plan, in full

On the record

AI documentation
AI features include voice-to-notes, photo captions, smart descriptions, communication drafts, business insights, and an assistant; core AI features are included on every plan.getworkslate.com · read 3 Oct 2026
Company background
WorkSlate says its founders have family in the service industry and its team has decades of software engineering experience.getworkslate.com · read 3 Oct 2026
Customer portal
The branded, mobile-friendly customer portal lets customers view and approve estimates, pay invoices, track job progress, see service-asset history, message the business, and submit service requests; it is available on Professional and Business.getworkslate.com · read 3 Oct 2026
Integrations
QuickBooks Online sync is in limited beta and can sync customers, estimates, invoices, payments, refunds, and credit notes nightly.getworkslate.com · read 3 Oct 2026
Intended customers
WorkSlate describes its audience as trades businesses that dispatch technicians, from solo operators to organizations with 50+ technicians, and says fleet management and complex inventory are out of scope by design.getworkslate.com · read 3 Oct 2026
Mobile access
WorkSlate is mobile-responsive, and its FAQ says native iOS and Android technician apps are rolling out to customers.getworkslate.com · read 3 Oct 2026
Mobile offline limits
When offline, technicians can view the day's schedule and job details and update job status and notes; those updates sync when connectivity returns, while photos do not sync offline.getworkslate.com · read 3 Oct 2026
Payments
WorkSlate accepts online card payments through Stripe Connect, with funds going directly to the business's bank account.getworkslate.com · read 3 Oct 2026
Plan limits
Starter is capped at one user; Professional and Business include five and 15 users respectively, with additional seats available for a monthly fee on those two plans.getworkslate.com · read 3 Oct 2026
Product
WorkSlate is an AI-powered field service management platform for trades businesses that manages jobs, scheduling, invoicing, and customer communication.getworkslate.com · read 3 Oct 2026
Security
WorkSlate says it uses tenant-isolating row-level security and encrypts data in transit and at rest; its FAQ says the platform runs on Supabase and Vercel infrastructure.getworkslate.com · read 3 Oct 2026
Security controls
The Data Processing Addendum lists TLS 1.2+ encryption in transit, AES-256 encryption at rest, role-based access controls, internal multi-factor authentication, and regular vulnerability assessments, penetration testing, and audits.getworkslate.com · read 3 Oct 2026
Support
The Business plan includes priority support.getworkslate.com · read 3 Oct 2026
Trades
The platform supports 18+ trades, including HVAC, plumbing, electrical, landscaping, roofing, cleaning, and appliance repair.getworkslate.com · read 3 Oct 2026
Workflow
SmartFlow shows technicians the next logical action for a job based on its live status.getworkslate.com · read 3 Oct 2026

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