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Fieldwork
Fieldwork · Niles, Illinois, United States
What it is
Fieldwork is field service management software for residential and commercial service businesses, including pest control, lawn care, and pool service. Its visual calendar supports appointment scheduling, route management, and technician coordination. A CRM stores customer information, while the customer portal provides access to invoices, contracts, and work history. Android and iOS apps support field work orders and can operate offline. Pest-control teams can scan device barcodes and record station condition, captures, bait condition, and other details. Chemical records can include EPA registration numbers, active ingredients, dilution rates, application methods, and target areas; the records are kept online for three years. Fieldwork can generate pesticide usage logs required by California and New York. Plans start at $59/user/mo, with office staff free; QuickBooks integration is included in Startup, while Zapier and API access are listed with Pro. A 14-day trial includes full access, training, and support, with no credit card required.
For and against
For
- Mobile apps can operate offline.
- Customer portal includes invoices, contracts, and work history.
- 14-day trial includes full access, training, and support.
- Office staff members are free.
Against
- No free plan is listed.
- Plans start at $59/user/mo for field users.
- Chemical records are kept online for three years.
The verdict
Fieldwork combines scheduling, customer records, a customer portal, and mobile work orders. Teams should check which integrations are included in each plan and whether the per-field-user pricing fits their staffing.
Who it suits
Fieldwork suits residential or commercial service businesses that schedule technicians and manage customer records. Its offline mobile work orders and pest-control documentation may be useful to field teams in those industries.
Plans and prices
Startup
CRM · calendar · invoicing · mobile apps
Read 15 Oct 2026 · fieldworkhq.com
Business
Startup features · Google Mapping · routing optimization · device management
Read 15 Oct 2026 · fieldworkhq.com
Pro
Business features · contracts and agreements · technician tracking · multi-office
Read 15 Oct 2026 · fieldworkhq.com
On the record
- API
- The help center links to a Swagger API and says users authenticate with their Fieldwork credentials to obtain a private API key.intercom.help · read 15 Oct 2026
- API scope
- The public API reference lists resources including customers, contacts, work orders, invoices, payments, devices, agreements, routes, tasks and reports-related objects.intercom.help · read 15 Oct 2026
- App complaint
- An Apple reviewer says closely grouped jobs can disappear from the route map and wants a clearer way to display all stops.apps.apple.com · read 15 Oct 2026
- Apple requirements
- The App Store listing requires iOS 15 or later, iPadOS 15 or later, and macOS 12 or later on an Apple Silicon Mac.apps.apple.com · read 15 Oct 2026
- Chemical compliance
- Chemical-use records and reports include formats for New York PRL and California requirements.fieldworkhq.com · read 15 Oct 2026
- Chemical records
- Chemical records can include EPA registration numbers, active ingredients, dilution rates, application method, and targeted areas, and are kept online for three years.fieldworkhq.com · read 28 Sep 2026
- Company headquarters
- The company lists 5745 W Howard Street, Niles, Illinois 60714, United States.fieldworkhq.com · read 15 Oct 2026
- Company legal name
- The service is operated by Fieldwork Software, LLC, registered in Illinois.fieldworkhq.com · read 15 Oct 2026
- Company size
- LinkedIn lists Fieldwork Software as privately held with 11–50 employees.linkedin.com · read 15 Oct 2026
- CRM
- Its CRM stores customer information and service history in one place.fieldworkhq.com · read 15 Oct 2026
- CRM and portal
- Fieldwork's CRM stores customer information, while its customer portal lets customers access invoices, contracts, and work history.fieldworkhq.com · read 28 Sep 2026
- Customer portal
- Customers can view service history, outstanding invoices and pay online through the portal.fieldworkhq.com · read 15 Oct 2026
- Custom forms
- Existing PDF forms can be converted into fillable web and mobile forms that are stored with the account.fieldworkhq.com · read 15 Oct 2026
- Device scanning
- The mobile app can scan barcodes on pest-control devices and record condition, captures, bait condition, and other station data.fieldworkhq.com · read 28 Sep 2026
- Device tracking
- QR or barcodes can link pest-control devices to condition, activity, captures and evidence history.fieldworkhq.com · read 15 Oct 2026
- Documentation
- The help center reports more than 400 step-by-step articles and over 160 short YouTube videos.intercom.help · read 15 Oct 2026
- File support
- Work orders can attach PDF, JPG, PNG, DOC and XLS files, including through the mobile apps.fieldworkhq.com · read 15 Oct 2026
- Independent feature listing
- SourceForge lists billing, dispatch, fleet management, pest activity and pesticide tracking, property layouts, estimates, scheduling and inventory control.sourceforge.net · read 15 Oct 2026
