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workro desk Purchase Approvals
What it is
workro desk Purchase Approvals combines an internal IT helpdesk with equipment service logging and purchase request workflows for operations teams. Staff can submit requests by email, QR scan, or public link, then check ticket status with a magic link rather than an account. An owner can approve, reject, or modify purchase requests raised from tickets, with thresholds and an audit trail to follow decisions.
The service also includes an asset registry with health and repair history, preventive maintenance schedules, and automatically generated work orders. Other modules cover inventory, vendor records, AMC contracts, reports and analytics, and a knowledge base. Live integrations listed include SAP Business One, email-to-ticket, and CSV import and export. SAP Business One data is pulled one-way and read-only; an on-prem agent is available for firewalled SAP. The product offers web, API, and self-hosted options. The Free plan supports one admin and up to 10 assets; Starter costs ₹7,999 per year and supports up to 150 assets. The maker names hospitals, hotels, plants, and facilities among its users.
For and against
For
- Requests arrive by email, QR scan, or public link.
- Purchase decisions have thresholds and an audit trail.
- Asset registry tracks health and repair history.
- Includes preventive maintenance schedules and work orders.
- Offers web, API, and self-hosted options.
Against
- Free plan is limited to 10 assets.
- Starter supports up to 150 assets.
- SAP Business One data access is one-way and read-only.
The verdict
workro desk links purchase approvals with helpdesk tickets, equipment records, and maintenance workflows. The free tier is limited to 10 assets; Starter is listed at ₹7,999 per year.
Who it suits
The product is intended for non-technical operations teams managing equipment, maintenance, and purchasing. Its maker names hospitals, hotels, plants, and facilities as users.
Plans and prices
Free
1 admin · up to 10 assets · shared inbox and ticketing · basic SLA timers
Read 7 Oct 2026 · desk.workro.in
Starter
up to 150 assets · 5 GB document storage · unlimited admins · every feature included
Read 7 Oct 2026 · desk.workro.in
Pro
up to 750 assets · 12 GB document storage · priority email + chat support
Read 7 Oct 2026 · desk.workro.in
Business
unlimited assets · unlimited document storage · SSO (SAML / OIDC) · on-premise deployment
Read 7 Oct 2026 · desk.workro.in
On the record
- Asset and maintenance features
- The product includes an asset registry, health and repair history, preventive maintenance schedules, and automatically generated work orders.desk.workro.in · read 7 Oct 2026
- Hosting options
- The Business plan includes on-premise and air-gapped deployment options, according to the product FAQ.desk.workro.in · read 7 Oct 2026
- Intended users
- The maker says the product is for non-technical operations teams and names hospitals, hotels, plants and facilities among its users.desk.workro.in · read 7 Oct 2026
- Limits and overages
- The FAQ says the service does not hard-throttle users who exceed plan limits and that the team will reach out if usage consistently exceeds them.desk.workro.in · read 7 Oct 2026
- Live integrations
- The maker lists SAP Business One, email-to-ticket, and CSV import and export as live integrations.desk.workro.in · read 7 Oct 2026
- Maker
- The site says workro desk is backed by Infinity Automated Solutions Pvt. Ltd.desk.workro.in · read 7 Oct 2026
- Other included modules
- The platform lists inventory, vendor records, AMC contracts, reports and analytics, and a knowledge base among its modules.desk.workro.in · read 7 Oct 2026
- Privacy and data export
- The maker says it does not sell workspace data or use it to train AI models, and users can export records to CSV or request deletion.desk.workro.in · read 7 Oct 2026
- Purchase approvals
- Purchase requests can be raised from tickets, approved, rejected or modified by an owner, and tracked with thresholds and a full audit trail.desk.workro.in · read 7 Oct 2026
- Purpose
- workro desk describes itself as an internal IT helpdesk and equipment service log for operations teams.desk.workro.in · read 7 Oct 2026
- Request intake
- Staff can submit requests by email, QR scan or public link, and follow ticket status using a magic link without an account.desk.workro.in · read 7 Oct 2026
- SAP integration
- SAP Business One integration pulls items, stock, suppliers and fixed assets one-way and read-only, with owner approval and an on-prem agent option for firewalled SAP.desk.workro.in · read 7 Oct 2026
- Security
- The maker says workspace data is isolated, access is limited to the owner and invited admins, and data is encrypted in transit and at rest.desk.workro.in · read 7 Oct 2026
- Support
- The Free plan includes community support, Starter includes email support, and Pro includes priority email and chat support.desk.workro.in · read 7 Oct 2026
