WISPGate

WISPGate is an operations platform for internet service providers and other network operators. It brings billing, CRM, AAA/RADIUS, OSS inventory, workflow automation, customer portals, provisioning, notifications, reporting, and integrations into one system. Billing handles recurring invoices, payment tracking, suspension and restoration, and prepaid, postpaid, pro-rata, and hybrid scenarios. Network access support covers PPPoE, DHCP, hotspots, static, wireless, FTTx, and enterprise environments, with MikroTik API integration and real-time policy control. Workflows can respond to billing events, customer status changes, and operational tasks through triggers, conditions, and actions. The system can run in a cloud environment, a partner or customer cloud, or on-premise. Listed security features include role-based access, audit logging, encrypted credential storage, and MFA support. WISPGate says the full module stack is included across plans, which vary by subscriber and hotspot-user capacity. Monthly prices range from $99 a month for Gold to $4,999 a month for Diamond. The pricing information also lists a one-time $300 onboarding fee, free migration, and 24/7 support through WhatsApp and chat.

WISPGate combines ISP billing, access management, workflows, and other operations modules, with deployment choices and capacity-based monthly plans. Review the subscriber and hotspot limits, integration costs, and onboarding fee when considering a plan.

WISPGate is for WISPs, FTTx operators, regional ISPs, hotspot providers, managed service providers, private network operators, and telecom businesses. Its deployment choices accommodate cloud and on-premise setups.

WISPGate is an ISP operations suite that unifies subscriber billing, network access control and operational workflows. It suits WISPs, FTTx and regional ISPs, hotspot providers, managed service providers, private networks and telecom businesses. Choose it when one deployable system should connect customer, service and infrastructure work; look elsewhere if your operation is too small for its capacity-based tiers.

Overview

WISPGate combines billing, CRM, AAA/RADIUS, OSS inventory, provisioning, workflow automation, a customer portal, notifications, reporting and integrations. That breadth can replace a patchwork of billing, access-control and service-management tools, but it is more platform than a simple invoicing application.

Billing supports recurring invoices, payment tracking, suspension and restoration, and prepaid, postpaid, pro-rata and hybrid charging. Usage rating, plan management, invoice generation, payment collection and customer accounts are included. Providers with mixed subscription models or automated non-payment handling will get more from this scope than an operator needing only basic invoices.

Key features

Network access and operations

AAA/RADIUS supports PPPoE, DHCP, hotspot, static, wireless, FTTx and enterprise environments. MikroTik API integration and real-time policy control are useful when subscriber policy must follow billing or service changes quickly. Provisioning, OSS inventory and customer operations are handled in the same system, reducing handoffs between commercial and network teams.

Automation and integrations

Workflow rules combine triggers, conditions and actions for billing events, customer-status changes, notifications and other operational tasks. Payment gateways, SMS and email systems, accounting platforms, monitoring tools, UISP, LibreQoS, Preseem and custom APIs are named integration targets. Core payment and SMS gateway connections are included; sponsored integrations may require a customer contribution, while private custom work is customer-funded. That distinction matters for operators budgeting beyond the standard stack.

Security and access

Role-based access control, audit logging, encrypted credential storage and MFA support provide a sensible control model for teams handling subscriber and network data. Customer-portal capabilities and mobile downloads for Android and iOS extend access beyond the main web application.

Pricing

Every listed tier includes the full system and eight modules; the practical difference is capacity for ISP subscribers and hotspot users. Billing is monthly, and pricing is:

Gold is the entry point for a small provider, but its 100-subscriber ceiling leaves little room for expansion. Opal through Emerald suit growing regional operators; Ruby, Sapphire and Diamond target substantial subscriber bases without removing modules at higher scale. A one-time $300 onboarding fee covers deployment and configuration. Pricing also includes free migration and 24/7 support through WhatsApp and chat. There is no published standard price for privately funded custom integrations, so those projects need separate budgeting.

Platforms

WISPGate supports Android, iOS, web, API and self-hosted deployments. It can be cloud-hosted, placed in a partner or customer cloud, or deployed on-premise. That range suits operators with different infrastructure and control requirements, while mobile app links are useful for staff or customer access away from a workstation.

Who it's for

WISPs, FTTx operators, regional ISPs, hotspot providers, managed service providers, private network operators and telecom businesses are the natural audience. It is strongest for organizations that need billing rules, access enforcement, provisioning and workflows to act as one operating process. A small operation wanting only low-cost invoicing may find the tier structure and onboarding charge disproportionate.

Pros and cons

• Pro: The full eight-module stack is included at every tier, so scaling capacity does not require giving up core capabilities.
• Pro: Broad billing support covers prepaid, postpaid, pro-rata and hybrid services, with suspension and restoration tied to subscriber accounts.
• Pro: Multiple deployment models, API access and network-specific RADIUS support accommodate varied ISP infrastructure.
• Con: Gold is capped at 100 ISP subscribers, making the lowest monthly tier a narrow fit for a growing provider.
• Con: The $300 onboarding fee raises the initial cost, and customer-funded private integrations can add more.

Alternatives

Browse the Telecom Billing Software list for a wider shortlist. Choose ISPbills instead if a freemium option and free plan for up to 100 active subscribers matter more than WISPGate’s broader capacity tiers. ISP Billing is a better fit for a no-expiry free plan capped at 10 customers. Consider Amdocs Kenan when its paid, broad platform coverage is the priority. Alepo BSS Now offers subscription pricing with customer management, billing, self-care and AI support. Qvantel Flex BSS is another paid option sold through a demo-led process. Splynx is worth comparing if a free trial is important. AEX Software uses scoped, per-active-subscriber proposals. ISPbox suits buyers seeking a low starting monthly price with a free trial.

Verdict

Choose WISPGate when an ISP needs one system for varied billing, RADIUS policy, provisioning and operational automation, with cloud or self-hosted deployment. Its main advantage is the consistent full module set across a wide capacity range. Look elsewhere if you need a genuinely free or very small-entry plan, or if custom integration costs and the onboarding fee outweigh the value of an integrated platform.