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ISPbox
Poland
What it is
ISPbox combines billing, provisioning, network monitoring, customer service and field operations in one dashboard for ISPs and WISPs. Network maps can show infrastructure including towers, OLTs, splitters, ONTs, fiber, coax and wireless links, with PON optical-budget tracing and KML export. Monitoring includes router pings every minute, PPPoE and DHCP session tracking, and alerts through Discord, Slack, email or webhooks. Provisioning uses standard RADIUS across vendors, with deeper MikroTik RouterOS API integration; Cisco, Juniper, Huawei and ZTE are also named. Subscribers can use a branded portal to check balances, invoices and service status, pay online, and manage support tickets. Payment options include Stripe, PayPal, Authorize.net and Square, with customers connecting their own merchant accounts. Native iOS and Android apps for technicians and subscribers are included without per-seat or per-subscriber app fees. The service also offers a REST API and webhooks. The paid plan starts at $25 a month for 20 active subscribers, with monthly cost scaling by subscriber count; a 7-day trial is available. There is no free plan.
For and against
For
- Maps fiber, coax and wireless infrastructure
- Tracks PPPoE and DHCP sessions
- Branded portal supports payments and support tickets
- Native iOS and Android apps included
- 7-day trial
Against
- No free plan
- Starts at $25 a month
- Customers connect their own merchant accounts
- Deployments over 10,000 subscribers require contacting the company
The verdict
ISPbox covers network operations and subscriber management, with mobile apps and a customer portal included in every plan. Its monthly price scales with active subscribers, and larger deployments are priced by contacting the company.
Who it suits
ISPbox is for ISPs and WISPs managing subscribers, network infrastructure, billing and field operations. It may suit teams that want mapping, monitoring, provisioning and subscriber services in one dashboard.
Plans and prices
ISPbox
$1.00 per subscriber for first 50 · $0.40 for 51–500 · $0.30 above 500 · count rounded up to nearest 10
Read 21 Oct 2026 · ispbox.net
ISPbox (all features)
Minimum $25/month · $1.00 per subscriber for first 50, $0.40 for 51–500, $0.30 above 500 · count rounds up to nearest 10 · over 10,000 subscribers priced by contact
Read 5 Oct 2026 · ispbox.net
On the record
- AI extensibility
- Each workspace exposes an authenticated MCP server for Claude, ChatGPT, Cursor and other MCP clients, with permission-scoped and audited tools.ispbox.net · read 21 Oct 2026
- AI integration
- Each workspace exposes an MCP server that can connect to clients such as Claude, ChatGPT and Cursor, with actions limited by granted permissions and tool calls audited.ispbox.net · read 5 Oct 2026
- API availability
- The pricing page lists REST API and webhooks among included features, while the MCP documentation says MCP access is included on Growth and Scale plans.ispbox.net · read 5 Oct 2026
- Billing
- Recurring invoices support proration, taxes, late fees, branded PDFs, card autopay, payment reminders and ledger balances.ispbox.net · read 21 Oct 2026
- Company founder attribution
- SaaSHub identifies Karol Labuda as the founder of ISPBox and describes the startup as based in Gdynia, Poland.saashub.com · read 21 Oct 2026
- Company operator
- The privacy policy identifies Nielogiczny as the operator of ISPbox and places it in Poland.ispbox.net · read 21 Oct 2026
- Customer portal
- Subscribers can view balances, invoices and service status, pay invoices, use autopay and submit support tickets through a branded portal.ispbox.net · read 21 Oct 2026
- Data handling
- The privacy policy says data is stored in the European Union, full card numbers are not stored by ISPbox, and personal data is not sold or used for advertising.ispbox.net · read 5 Oct 2026
- Documentation
- The official wiki includes setup, router, RADIUS, billing, QuickBooks, customer portal, monitoring, permissions, audit log, REST API, reseller API and MCP guides.ispbox.net · read 21 Oct 2026
- Field operations
- Technicians can be scheduled on calendars, assigned routes and shown live driving ETAs, with late-running alerts.ispbox.net · read 21 Oct 2026
- Intended users
- The product is presented for ISPs and WISPs managing subscribers, network infrastructure, billing and field operations.ispbox.net · read 5 Oct 2026
- Inventory
- Inventory tracks ONTs, routers and SFPs by warehouse, technician van, repair bench and installed service, including serial assignment.ispbox.net · read 21 Oct 2026
- Licence
- A community-networks software catalogue classifies ISPbox as proprietary rather than open source.policy.communitynetworks.group · read 21 Oct 2026
- Limit: immature review evidence
- PeerPush lists zero reviews, and G2 lists zero reviews for ISPBox, so independent user-rating evidence is currently absent.peerpush.com · read 21 Oct 2026
- Limits
- The pricing calculator covers up to 10,000 subscribers; the site says larger deployments are priced by contacting the company.ispbox.net · read 5 Oct 2026
- Limit: self-hosting unavailable
- The maker states that fully self-hosted deployment is not currently offered.reddit.com · read 21 Oct 2026
- MikroTik integration
- MikroTik RouterOS API mode manages PPPoE and DHCP setup, address pools, queues and leases, while RADIUS remains available.ispbox.net · read 21 Oct 2026
- Mobile apps
- ISPbox offers separate native apps for staff field work and subscribers, with QR sign-in and synchronized panel data.ispbox.net · read 21 Oct 2026
