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WestFax
WestFax · Denver, Colorado · founded 1999
What it is
WestFax is a paid online fax service that provides inbound faxing through a virtual fax number. It supports international faxing and HIPAA compliance, and is available on the web, Windows, macOS, iOS, and Android, with mobile apps listed. WestFax was founded in 1999 and is headquartered in Centennial, Colorado. The Solo plan costs $14.99 per month, billed monthly with cancellation available at any time; it includes one user license and 500 pages per month. The five-user Team plan costs $39.95 per month and includes 1,500 pages per month. WestFax has no free plan. Its listed plans distinguish individual and team use through user licenses and monthly page allowances, so those limits are central when choosing an account. Access across desktop and mobile platforms gives users several ways to work with the online fax service.
For and against
For
- Inbound faxing uses a virtual fax number
- Supports international faxing
- HIPAA compliance support is listed
- Mobile apps are available
Against
- No free plan
- Solo plan includes 500 pages per month
- Solo plan covers one user
The verdict
WestFax provides inbound online faxing with mobile access, international faxing, and HIPAA compliance support. Compare monthly page allowances and user counts with your needs, especially if you need more than the Solo plan provides.
Who it suits
WestFax suits individuals or organizations that need inbound faxing across desktop and mobile platforms. It may also suit users seeking international faxing or HIPAA compliance support.
Plans and prices
Team (5 users)
1,500 pages per month · 5 user licenses
Read 23 Sep 2026 · signup.westfax.com
Team (25 users)
3,000 pages per month · 25 user licenses
Read 23 Sep 2026 · signup.westfax.com
Solo
500 pages/month · 1 user · 1 fax number · 3¢/extra page
Read 14 Oct 2026 · westfax.com
Team
1,500 pages/month · 5 user licenses · 2.5¢–3¢/extra page · multi-line management
Read 14 Oct 2026 · westfax.com
Enterprise
unlimited users · API/webhooks · EHR, MFP and custom integrations · Cloud Fax Toolkit
Read 14 Oct 2026 · westfax.com
On the record
- Android app status
- The WestFax Fax on Mobile app was removed from Google Play on 2025-10-09; the catalog records version 2.0.9 and 169 downloads.chrome-stats.com · read 14 Oct 2026
- API
- WestFax exposes REST endpoints and webhooks for sending, receiving and tracking faxes; API access is an Enterprise feature.westfax.com · read 14 Oct 2026
- API authentication
- Developer calls use an x-api-key or username/password together with a ProductId identifying the fax line.integrate.westfax.com · read 14 Oct 2026
- Company history
- WestFax says Barry Clark built the first platform in a Denver bungalow and moved operations to downtown Denver in 1999 as customers grew.westfax.com · read 14 Oct 2026
- Company legal name
- Crunchbase lists the legal name as WestFax, Inc., a privately held active for-profit company founded by Barry Clark.crunchbase.com · read 14 Oct 2026
- Company location and size
- LinkedIn lists headquarters in Centennial, Colorado, private ownership and 11–50 employees, with a 1999 founding year.linkedin.com · read 14 Oct 2026
- Compliance
- The company states that it is HITRUST R2 certified, SOC 2 Type II audited, PCI DSS certified and aligned with HIPAA, FERPA, CJIS, GLBA and PIPEDA; a BAA is included on every plan.westfax.com · read 14 Oct 2026
- Compliance support
- hipaasignup.westfax.com · read 23 Sep 2026
- Core faxing
- Plans include sending and receiving faxes, fax-to-email/email-to-fax, a secure web console, mobile apps, cover-page editing, scheduling, delivery receipts and automatic retries.westfax.com · read 14 Oct 2026
- Data residency
- U.S. data centers are standard, while Enterprise customers can request customized residency including Canadian hosting for PIPEDA.westfax.com · read 14 Oct 2026
- Developer documentation
- The knowledge base has seven API guides covering setup, Postman, endpoint parameters, return values, base64 document handling, ProductId retrieval and Twilio Fax migration.westfax.com · read 14 Oct 2026
- EHR integrations
- WestFax lists integrations or integration paths for Epic, PointClickCare, CureMD, athenahealth, Cerner, NextGen, MEDITECH, Greenway, Veradigm, KanTime, Curantis, TurboPT, Embodia, ContinuumCloud and Modernizing Medicine.westfax.com · read 14 Oct 2026
- Identity integrations
- Identity support includes Active Directory, Microsoft Entra ID, Okta, Ping Identity, OneLogin, Cisco Duo, JumpCloud, Google Cloud Identity and IBM Security Verify.westfax.com · read 14 Oct 2026
- Inbound faxing
- Yessignup.westfax.com · read 23 Sep 2026
- International faxing
- Yessignup.westfax.com · read 23 Sep 2026
- Limit: cover pages
- Reviewers say cover-page customization is limited because editable fields cannot be freely repositioned.capterra.com · read 14 Oct 2026
- Limit: interface
- Reviewers report that the interface or administration portal can feel clunky, confusing or dated, especially during setup.getapp.com · read 14 Oct 2026
- Limit: mobile and pricing
- An independent 2026 review says the mobile app has fewer capabilities than desktop, published page allowances are modest with per-page overages, and advanced workflow/AI functions require quoted Enterprise pricing.protooled.com · read 14 Oct 2026
