On the recordRead 15 Oct 202644 facts
eFax
Los Angeles, California, United States
Plans and prices
Personal
$18.99a month
200 pages/month to US and Canada · 1 user · 1 fax number · $0.10/page overage
Read 15 Oct 2026 · efax.com
Business
$39.99a month
500 pages/month to 51 countries · 5 users · 1 fax number · $0.07/page overage
Read 15 Oct 2026 · efax.com
Corporate
Priced on request
Custom volume · BAA · HITRUST certified · dedicated account management
Read 15 Oct 2026 · efax.com
On the record
- API
- eFax offers an API for integrating fax transmission with applications and business workflows.efax.com · read 15 Oct 2026
- API documentation
- The developer API package includes an API specification, SDKs, code samples and technical resources.enterprise.efax.com · read 15 Oct 2026
- Company headquarters and size
- LinkedIn lists Los Angeles headquarters and 501–1,000 employees for eFax.linkedin.com · read 15 Oct 2026
- Company history
- Consensus says the eFax brand has been established for more than 25 years.sec.gov · read 15 Oct 2026
- Company owner
- eFax is a brand of publicly traded Consensus Cloud Solutions, Inc.linkedin.com · read 15 Oct 2026
- Compliance
- Official materials cite HIPAA, SOX, GLBA, PCI-DSS, FERPA and HITRUST CSF certification for corporate offerings.efax.com · read 15 Oct 2026
- Compliance support
- hipaaefax.com · read 23 Sep 2026
- Desktop software
- Windows users can download eFax Print-to-Fax to send documents from a computer.efax.com · read 15 Oct 2026
- Electronic signing
- The service lets users electronically sign documents before sending them by fax.efax.com · read 15 Oct 2026
- Email integrations
- Shared-email faxing supports one-click workflows from Outlook and Gmail.efax.com · read 15 Oct 2026
- Email notifications
- Email alerts notify users when faxes are sent or received.efax.com · read 15 Oct 2026
- Inbound faxing
- Yesefax.com · read 23 Sep 2026
- Infrastructure
- eFax says its data centers use Tier III servers and hosting providers with SSAE16 or SOC 2 reports.efax.com · read 15 Oct 2026
- International faxing
- Yesefax.com · read 23 Sep 2026
- Licence
- The customer agreement describes a hosted service supplied by Consensus entities and does not provide an open-source licence.efax.com · read 15 Oct 2026
- Limit: Gartner support and cancellation
- A Gartner reviewer alleges aggressive cancellation handling and delayed support with instructions that did not match the product.gartner.com · read 15 Oct 2026
- Limit: Google Play cancellation
- Google Play reviewers report that cancelling through the mobile app is difficult and that subscription procedures feel complicated.play.google.com · read 15 Oct 2026
- Limit: Trustpilot cancellation
- Trustpilot's summary says some customers report frustrating difficulty cancelling subscriptions.trustpilot.com · read 15 Oct 2026
