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On the recordRead 15 Oct 202646 facts
MetroFax
MetroFax · Los Angeles, California, United States · founded 1997
Plans and prices
Essential
$9.96a month, billed yearly
550 send & receive fax pages · save $23 a year · $0 activation fee
Read 15 Oct 2026 · metrofax.com
Best Value
$12.46a month, billed yearly
1,050 send & receive fax pages · save $29 a year · $0 activation fee
Read 15 Oct 2026 · metrofax.com
Professional
$31.63a month, billed yearly
3,000 send & receive fax pages · save $75 a year · $0 activation fee
Read 15 Oct 2026 · metrofax.com
On the record
- Acquisition news
- J2 Global announced its acquisition of Bellevue-based MetroFax on March 18, 2013, without disclosing deal terms.investor.ziffdavis.com · read 15 Oct 2026
- Activity logs
- The account provides a detailed history of sent and received faxes with downloadable activity logs.metrofax.com · read 15 Oct 2026
- API and SDKs
- The terms describe access through email, the website and company applications, but do not identify a public API or SDK.metrofax.com · read 15 Oct 2026
- Cloud integrations
- The mobile apps support importing files from Google Drive, Dropbox and Box.play.google.com · read 15 Oct 2026
- Company headquarters
- LinkedIn lists MetroFax headquarters at 13400 NE 20th St., Suite 49, Bellevue, Washington.linkedin.com · read 15 Oct 2026
- Company size
- LinkedIn lists MetroFax as a privately held technology company with 11–50 employees.linkedin.com · read 15 Oct 2026
- Compliance support
- hipaametrofax.com · read 23 Sep 2026
- Email security requirement
- Email-to-fax requires a valid SPF record; a missing or neutral SPF record causes fax failure.metrofax.com · read 15 Oct 2026
- Fax by email
- Users address a fax number followed by @metrofax.com, attach up to 10 files and receive delivery confirmation by email.metrofax.com · read 15 Oct 2026
- Fax numbers
- Accounts include a dedicated local or toll-free number in the United States or Canada, with number porting available.metrofax.com · read 15 Oct 2026
- Fax storage
- Received faxes are stored in the online Message Center and can also arrive as email attachments.metrofax.com · read 15 Oct 2026
- File formats
- The service accepts common documents, spreadsheets, PDFs and image formats including TIFF, PNG and JPEG.metrofax.com · read 15 Oct 2026
- Inbound faxing
- Yesmetrofax.com · read 23 Sep 2026
- International faxing
- Yesmetrofax.com · read 23 Sep 2026
- Legal provider
- The customer agreement identifies Consensus Cloud Solutions, LLC and Consensus Cloud Solutions International Ltd. as the contracting companies.metrofax.com · read 15 Oct 2026
- License and ownership
- The company states that its service software, processes, designs and related materials are owned by the company, affiliates or licensors.metrofax.com · read 15 Oct 2026
- Limit: account data after closure
- MetroFax support responses on Trustpilot state that closed accounts do not retain past fax history, although received faxes remain available through the registered email.trustpilot.com · read 15 Oct 2026
- Limit: cancellations and billing
- Trustpilot complaints repeatedly report difficulty cancelling, continued charges after cancellation and slow refund responses.trustpilot.com · read 15 Oct 2026
