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On the recordRead 7 Oct 202615 facts
Wellbeing Solutions EAP
United Kingdom
Plans and prices
Essential EAP
Priced on request
6 counselling sessions per employee per issue · quote required
Read 7 Oct 2026 · wsm-wellbeing.co.uk
Premier EAP
Priced on request
6 counselling sessions per employee per issue · quote required
Read 7 Oct 2026 · wsm-wellbeing.co.uk
On the record
- Access channels
- Employees can reach the service through a dedicated helpline, live chat, email or online portal.wsm-wellbeing.co.uk · read 7 Oct 2026
- Additional services
- The wider wellbeing offering includes critical incident response, neurodiversity support, wellbeing education and Mental Health First Aid training.wsm-wellbeing.co.uk · read 7 Oct 2026
- Always-on support
- Its UK-based call centre is open 365 days a year and staffed 24/7 by specialist counsellors and advisors.wsm-wellbeing.co.uk · read 7 Oct 2026
- Confidentiality
- The FAQ says information about an individual using the service is not shared with their employer or anyone else without explicit consent.wsm-wellbeing.co.uk · read 7 Oct 2026
- Contract terms
- The company lists 12-, 36- and 60-month contract options for its EAP services.wsm-wellbeing.co.uk · read 7 Oct 2026
- Counselling
- The EAP offers telephone and face-to-face counselling, and the Premier package adds video, in-person and live-chat counselling.wsm-wellbeing.co.uk · read 7 Oct 2026
- Family access
- Employees’ immediate family members can access EAP services, and the Premier package includes couples and family therapy.wsm-wellbeing.co.uk · read 7 Oct 2026
- Intended customers
- The EAP is offered to organisations and their employees, with the company describing its packages as tailored to organisations’ needs.wsm-wellbeing.co.uk · read 7 Oct 2026
- Management support
- The EAP includes managers’ advice, coaching and a referral helpline to support team wellbeing.wsm-wellbeing.co.uk · read 7 Oct 2026
- Pricing
- The Essential and Premier package pages direct prospective customers to request a quote and show no prices.wsm-wellbeing.co.uk · read 7 Oct 2026
- Privacy safeguards
- The privacy policy says internet transmissions are encrypted using SSL/TLS and access to personal information is restricted to authorised personnel.wsm-wellbeing.co.uk · read 7 Oct 2026
- Purpose
- The EAP provides confidential counselling, advice and support for employees’ mental, emotional and general psychological wellbeing, including work and personal issues.wsm-wellbeing.co.uk · read 7 Oct 2026
- Reporting
- Organisations of all sizes receive quarterly management information reports covering issue types, utilisation rates and general feedback.wsm-wellbeing.co.uk · read 7 Oct 2026
