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VITAY

Edina, Minnesota, United States

What it is

VITAY is a reference-checking service for hiring teams, employers, staffing and recruitment firms, and HR departments. Start requests with candidate details, a CSV upload, or an ATS sync, then send them to candidates and references by email or SMS. Recipients can respond through secure links in a web- and mobile-friendly application without creating logins or passwords. Teams can select questions from a library or create and tailor sets for particular roles or industries. Automated email and SMS reminders follow up on requests. VITAY tracks turnaround time, completion rates, and recruiter productivity, with multi-point analytics in PDF reports. It says IP matching and device fingerprinting can flag suspicious references. Its RESTful API includes endpoints for candidates, references, question sets, and requests; named direct integrations include Bullhorn, Erecruit, and Salesforce. VITAY says its architecture uses ISO 27001 standards and methods, supports multiregional data storage, and is approved as a public sector provider. It also offers background checks, pre-screening, and talent feedback tools. It is available on Android, iOS, and the web, with API access. Pricing is paid and available on request.

For and against

For

  • Start requests by candidate details, CSV, or ATS sync.
  • Send requests and reminders by email and SMS.
  • Customize question sets for roles or industries.
  • PDF reports track turnaround, completion, and recruiter productivity.
  • API includes candidate, reference, question-set, and request endpoints.

Against

  • Pricing is available on request.
  • Responses use secure links without logins or passwords.

The verdict

VITAY combines configurable reference requests, follow-up, reporting, and fraud flags in one hiring workflow. Consider its paid, request-based pricing and the listed integrations when assessing fit.

Who it suits

VITAY suits employers, staffing and recruitment firms, and HR teams that manage reference checks. Its stated audience ranges from one-person consulting firms to multinational organizations.

On the record

Additional products
VITAY also offers background checks, candidate pre-screening, and talent feedback tools.vitay.io · read 7 Oct 2026
API
The API documentation describes Bearer token authentication and endpoints for candidates, references, question sets, and reference requests.developers.vitay.io · read 7 Oct 2026
Audience
The product pages present VITAY for employers, staffing and recruitment firms, and HR teams.vitay.io · read 7 Oct 2026
Company
The site identifies SureSwift Worldwide, Inc. d/b/a VITAY Technologies and lists an address in Edina, Minnesota.vitay.io · read 7 Oct 2026
Fraud detection
The FAQ says its fraud detection algorithm matches IP addresses, email addresses, phone numbers, locations, timestamps, and browsers.vitay.io · read 7 Oct 2026
Integrations
The FAQ says its RESTful API can integrate with ATS or CRM systems and names Bullhorn, Erecruit, and Salesforce as direct integrations.vitay.io · read 7 Oct 2026
Maker and headquarters
The site identifies the maker as SureSwift Worldwide, Inc. d/b/a Vitay Technologies and lists its address as 5201 Eden Avenue Suite 300, Edina, MN 55436.vitay.io · read 7 Oct 2026
Other products
VITAY also offers talent feedback, pre screening, and background checking products.vitay.io · read 7 Oct 2026
Product
VITAY automates reference checks for hiring teams, with the site saying it can reduce time spent checking references by 95%.vitay.io · read 7 Oct 2026
Public sector
VITAY says it has been approved as a public sector provider.vitay.io · read 7 Oct 2026
Question sets
Teams can choose from a question set library or create and customize their own questions for roles or industries.vitay.io · read 7 Oct 2026
Reference experience
Candidates and references can respond through secure email or SMS links using a web and mobile friendly application, without logins or passwords.vitay.io · read 7 Oct 2026
Reference workflow
Users can enter candidate information, bulk upload a CSV, or sync with an ATS, then send reference requests by email and SMS.vitay.io · read 7 Oct 2026
Reminders
Automated email and SMS reminders follow up with candidates and references.vitay.io · read 7 Oct 2026
Reports
VITAY provides multi point analytics in PDF reports and tracks turnaround time, completion rate, and recruiter productivity.vitay.io · read 7 Oct 2026
Reports and analytics
VITAY provides multi-point analytics in PDF reports and tracks turnaround time, completion rate, and recruiter productivity.vitay.io · read 7 Oct 2026
Security
VITAY says its architecture uses ISO 27001 standards and methods and supports multiregional data storage.vitay.io · read 7 Oct 2026
Support
The FAQ offers support chat and says email inquiries receive a response within 24 hours; it also invites requests for custom integrations.vitay.io · read 7 Oct 2026

The review

Overview

VITAY automates employment reference checks for employers, staffing and recruitment firms, and HR teams. It is best suited to organizations that process enough checks to benefit from bulk intake and automated follow-up; its central trade-off is paid, request-based pricing that requires a quote.

The workflow covers request setup, outreach, reminders, reporting, and flags for potentially suspicious references. That breadth can reduce routine coordination, while the custom price makes it harder to compare costs before discussing expected use with the vendor.

Key features

Recruiters can enter candidate details, upload a CSV, or sync with an ATS before sending reference requests by email or SMS. Candidates and references can respond through secure links in a web- and mobile-friendly application without accounts or passwords. Multiple intake routes help teams fit checks into different workflows, and password-free responses remove one step for busy referees.

Teams can draw questions from a library or tailor their own sets to roles and industries. Automated email and SMS reminders follow up with candidates and references, reducing the need for recruiters to chase each response manually. VITAY’s PDF reports track turnaround time, completion rates, and recruiter productivity, giving managers practical measures of check throughput; the reporting described is focused on reference activity.

IP matching and device fingerprinting flag suspicious references, which gives hiring teams an additional signal to review during screening. VITAY also offers an API with Bearer token authentication and endpoints for candidates, references, question sets, and reference requests. Its FAQ names Bullhorn, Erecruit, and Salesforce as direct integrations and says the RESTful API can connect with ATS or CRM systems. Teams should confirm that their own systems and workflows fit those integration options.

VITAY says its architecture uses ISO 27001 standards and methods, supports multiregional data storage, and is approved for public sector providers. The company also offers background checks, candidate pre-screening, and talent feedback tools. Support is available by chat; email inquiries receive a response within 24 hours, and the company invites custom integration requests.

Pricing

VITAY is paid, with pricing on request. No public plan, per-check rate, seat allowance, quota, or trial term is given, so buyers will need a quote to assess how cost scales with their hiring volume. That arrangement may suit organizations seeking a tailored package, but it is a poor fit for teams that need to compare fixed prices before contacting a vendor.

Platforms

VITAY supports Android, iOS, web, and API access. That mix covers mobile and browser use alongside system integration, though the choice of a platform alone does not establish compatibility with a particular ATS or CRM.

Who it's for

VITAY is aimed at employers, staffing and recruitment firms, and HR teams. Its FAQ says it serves organizations from one-person consulting firms to multinational organizations, while bulk CSV intake, ATS syncing, customizable questionnaires, and productivity reporting are especially relevant to teams managing repeated checks. Smaller buyers can use the same workflow, but should weigh the time required to request pricing against their expected check volume.

Pros and cons

  • Pros: Requests can start from candidate details, CSV upload, or ATS sync, then go out through email or SMS, giving teams several ways to fit checks into existing work.
  • Pros: Custom question sets, automated reminders, and PDF workflow metrics support repeatable checks and help recruiters track completion and turnaround.
  • Pros: Password-free response links and fraud flags address respondent friction and reference integrity in the same workflow.
  • Cons: Custom pricing leaves buyers without a public rate to compare against check volume.
  • Cons: The described reports focus on reference-check activity, which may not answer broader hiring analytics needs.

Alternatives

Reference Check Software is the broader category page for comparing tools in this field.

  • HiveRef is worth considering when a free plan or trial and a visible pay-as-you-go option matter; its listed rate is A$4, paid once for one candidate and up to 10 referees, with credits that never expire.
  • HR Avatar Automated Reference Checks may suit buyers who prefer a trial and prepaid candidate credits, with listed one-time options of $50 for one candidate and $350 for 10.
  • Xref Engage is an option for organizations with an active Xref Enterprise subscription; Engage costs extra.
  • Hireology is an alternative for buyers seeking applicant tracking, branded career sites, job distribution, and automated interview scheduling alongside unlimited jobs and users on its Core plan.
  • Credibled may appeal to teams that want an API sandbox at no charge before running real checks, or an NGO reference check listed at C$4.50, paid once.
  • HiPeople is another paid, web-based option.
  • RefAssure may suit teams wanting prepaid reference credits with chasers, SMS reminders, PDF reports, and an audit trail; its 10-credit plan is £9.99, paid once.
  • Veremark is an alternative for buyers seeking broader checks: its listed Australian Essential package includes right-to-work, identity, and AFP criminal checks for A$137 per candidate.

Verdict

Choose VITAY if your organization runs recurring reference checks and values flexible intake, automated follow-up, customizable questions, and workflow reporting in one service. Its fraud flags and integration options add useful screening and workflow support. Look elsewhere if you need a published per-check price or a simple fixed-cost comparison before speaking with a vendor.

Alternatives to VITAY

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