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RefAssure
What it is
RefAssure automates employment reference checking for UK recruiters, HR teams, employers, schools, and care providers. Before contacting referees, it collects written, timestamped candidate consent by email and SMS. It then sends as many as five email follow-ups and two SMS reminders over 12 days. Completed references produce a PDF with responses, referee details, consent records, and a timestamped audit trail. Users can create unlimited question templates with rating, yes/no, text, and date fields. Every new account starts with one free reference credit, with no card required. Additional credits are one-time purchases: 10 cost £9.99, 25 cost £23.75, 50 cost £45.00, 100 cost £85.00, and 250 cost £200.00. Team members share account credits, and the maker says there are no per-user fees. The maker says data is encrypted in transit and at rest, primarily stored and processed in the UK, and not sold. Referee links are single-use and time-limited.
For and against
For
- One free reference credit with no card required
- Unlimited question templates
- PDF reports include a timestamped audit trail
- No per-user fees, according to the maker
Against
- No free trial
- Credits are sold as one-time purchases
The verdict
RefAssure combines consent collection, reminders, and PDF reporting in a web-based reference workflow. Its free starting credit lets a new account begin without a card; larger volumes require paid credit packs.
Who it suits
RefAssure is designed for recruiters, HR teams, employers, schools, and care providers handling employment references. It may suit teams that want shared credits and customizable question templates.
Plans and prices
10 credits
10 references · 5 email chasers and 2 SMS reminders per reference · PDF report · full audit trail
Read 9 Oct 2026 · refassure.co.uk
25 credits
25 references · 5 email chasers and 2 SMS reminders per reference · PDF report · full audit trail
Read 9 Oct 2026 · refassure.co.uk
50 credits
50 references · everything included · unlimited team access · credits never expire
Read 9 Oct 2026 · refassure.co.uk
100 credits
100 references · everything included · priority support · custom templates
Read 9 Oct 2026 · refassure.co.uk
250 credits
250 references · everything included · priority support · credits never expire
Read 9 Oct 2026 · refassure.co.uk
On the record
- Automated follow-ups
- The service sends up to five email chasers and two SMS reminders over 12 days.refassure.co.uk · read 9 Oct 2026
- Candidate consent
- It collects written, timestamped candidate consent by email and SMS before contacting referees.refassure.co.uk · read 9 Oct 2026
- Data location
- The maker says data is hosted in the UK and its privacy policy says data is primarily stored and processed in the UK.refassure.co.uk · read 9 Oct 2026
- Free reference
- Every new account starts with one free reference credit, with no card required.refassure.co.uk · read 9 Oct 2026
- Intended users
- The maker describes the service as built for recruiters, HR teams, employers, schools and care providers.refassure.co.uk · read 9 Oct 2026
- Privacy policy
- The privacy policy says Stripe processes payments and that the company does not sell personal data.refassure.co.uk · read 9 Oct 2026
- Purpose
- RefAssure automates employment reference checking for UK recruiters, HR teams and employers.refassure.co.uk · read 9 Oct 2026
- Reference reports
- Completed references generate a PDF containing responses, referee details, consent records and a timestamped audit trail.refassure.co.uk · read 9 Oct 2026
- Security
- The maker states that data is encrypted in transit and at rest, and referee links are single-use and time-limited.refassure.co.uk · read 9 Oct 2026
- Support
- The contact page says enquiries are typically answered within one business day and technical issues are targeted for same-day response.refassure.co.uk · read 9 Oct 2026
- Team access
- Team members share account credits, and the maker says there are no per-user fees.refassure.co.uk · read 9 Oct 2026
- Templates
- Users can create unlimited question templates with rating, yes/no, text and date fields.refassure.co.uk · read 9 Oct 2026