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RefAssure

What it is

RefAssure automates employment reference checking for UK recruiters, HR teams, employers, schools, and care providers. Before contacting referees, it collects written, timestamped candidate consent by email and SMS. It then sends as many as five email follow-ups and two SMS reminders over 12 days. Completed references produce a PDF with responses, referee details, consent records, and a timestamped audit trail. Users can create unlimited question templates with rating, yes/no, text, and date fields. Every new account starts with one free reference credit, with no card required. Additional credits are one-time purchases: 10 cost £9.99, 25 cost £23.75, 50 cost £45.00, 100 cost £85.00, and 250 cost £200.00. Team members share account credits, and the maker says there are no per-user fees. The maker says data is encrypted in transit and at rest, primarily stored and processed in the UK, and not sold. Referee links are single-use and time-limited.

For and against

For

  • One free reference credit with no card required
  • Unlimited question templates
  • PDF reports include a timestamped audit trail
  • No per-user fees, according to the maker

Against

  • No free trial
  • Credits are sold as one-time purchases

The verdict

RefAssure combines consent collection, reminders, and PDF reporting in a web-based reference workflow. Its free starting credit lets a new account begin without a card; larger volumes require paid credit packs.

Who it suits

RefAssure is designed for recruiters, HR teams, employers, schools, and care providers handling employment references. It may suit teams that want shared credits and customizable question templates.

Plans and prices

10 credits

£9.99one-time

10 references · 5 email chasers and 2 SMS reminders per reference · PDF report · full audit trail

25 credits

£23.75one-time

25 references · 5 email chasers and 2 SMS reminders per reference · PDF report · full audit trail

50 credits

£45one-time

50 references · everything included · unlimited team access · credits never expire

100 credits

£85one-time

100 references · everything included · priority support · custom templates

250 credits

£200one-time

250 references · everything included · priority support · credits never expire

Every plan, in full

On the record

Automated follow-ups
The service sends up to five email chasers and two SMS reminders over 12 days.refassure.co.uk · read 9 Oct 2026
Candidate consent
It collects written, timestamped candidate consent by email and SMS before contacting referees.refassure.co.uk · read 9 Oct 2026
Data location
The maker says data is hosted in the UK and its privacy policy says data is primarily stored and processed in the UK.refassure.co.uk · read 9 Oct 2026
Free reference
Every new account starts with one free reference credit, with no card required.refassure.co.uk · read 9 Oct 2026
Intended users
The maker describes the service as built for recruiters, HR teams, employers, schools and care providers.refassure.co.uk · read 9 Oct 2026
Privacy policy
The privacy policy says Stripe processes payments and that the company does not sell personal data.refassure.co.uk · read 9 Oct 2026
Purpose
RefAssure automates employment reference checking for UK recruiters, HR teams and employers.refassure.co.uk · read 9 Oct 2026
Reference reports
Completed references generate a PDF containing responses, referee details, consent records and a timestamped audit trail.refassure.co.uk · read 9 Oct 2026
Security
The maker states that data is encrypted in transit and at rest, and referee links are single-use and time-limited.refassure.co.uk · read 9 Oct 2026
Support
The contact page says enquiries are typically answered within one business day and technical issues are targeted for same-day response.refassure.co.uk · read 9 Oct 2026
Team access
Team members share account credits, and the maker says there are no per-user fees.refassure.co.uk · read 9 Oct 2026
Templates
Users can create unlimited question templates with rating, yes/no, text and date fields.refassure.co.uk · read 9 Oct 2026

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