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Vitality Utility Billing
The company lists its address as 5250 Commerce Dr, Suite 302, Murray, Utah 84107.
What it is
VITALITY Utility Billing is web software that lets property operators manage utility billing in-house. It supports metered, RUBS, and convergent billing for electricity, water, gas, trash, internet, and other utilities. Listed tools include automatic bill retrieval, consumption tracking, move-out final bills, custom reports, historical utility-spend analysis, rate management, and meter-data import. Property-management integrations include Entrata, Yardi, RealPage, ResMan, and Rent Manager, with property, unit, resident, and charge data syncing in real time. Submeter connections include Itron, Siemens, Schneider Electric, Honeywell, Enphase, and other vendors. A customer account portal is provided, while payment processing is not included. Vitality says every feature is included without tiered pricing or module upsells. Pricing starts at $0.50 a month per unit, with no public billing schedule stated, and there is no free plan. The company identifies operators managing 50 or more units who use property-management software as its best fit.
For and against
For
- Supports metered, RUBS, and convergent billing
- Real-time property-management data syncing
- Multiple submeter vendor connections
- All features included without tiered pricing
- Customer account portal
Against
- No free plan
- Payment processing is not included
- Pricing is per unit
The verdict
VITALITY brings utility billing, meter data, reporting, and property-system integrations into a web service. Confirm that the missing payment-processing capability and per-unit pricing fit the operator’s workflow.
Who it suits
It is aimed at multifamily, commercial, student, affordable, and military-housing operators. Vitality specifically identifies operators with 50 or more units and property-management software as a fit.
Plans and prices
VITALITY utility billing
billing, analytics, compliance and integrations included; no tiered pricing or module upsells
Read 21 Oct 2026 · vitality.io
On the record
- Analytics
- Features include real-time dashboards, custom reports, heat maps, executive summaries and historical utility-spend analysis.vitality.io · read 21 Oct 2026
- Anomaly detection
- An AI feature learns building patterns and alerts operators when consumption appears abnormal.vitality.io · read 21 Oct 2026
- API and extensibility
- The product offers API integration for sharing meter and billing data with existing systems, and its help center documents an API Import/Export workflow.vitality.io · read 21 Oct 2026
- Billing methods
- It supports metered, RUBS, and convergent billing.vitality.io · read 8 Oct 2026
- Company facts
- LinkedIn lists VITALITY IO, Inc. as a privately held software-development company founded in 2013, headquartered in Murray, Utah, with 11–50 employees.linkedin.com · read 21 Oct 2026
- Company funding
- The company says it has no outside investors and describes itself as bootstrapped and debt-free.vitality.io · read 21 Oct 2026
- Company history
- Vitality says it has been in business for 14 years and is bootstrapped and debt-free.vitality.io · read 8 Oct 2026
- Company legal name
- The legal entity identified in the terms is VITALITY IO, Inc., doing business as VITALITY.vitality.io · read 21 Oct 2026
- Convergent billing
- Multiple utility charges can be combined into one resident bill.vitality.io · read 21 Oct 2026
- Data security
- The product page describes its data security as encrypted, access-controlled, and never shared.vitality.io · read 8 Oct 2026
- Demand forecasting
- AI demand forecasts use building history to help operators plan future consumption and spending.vitality.io · read 21 Oct 2026
- Documentation
- The public help center contains sections for setup, billing, meters and reads, utility bills, payable reports, Energy Star and legacy guides.support.vitality.io · read 21 Oct 2026
- Emissions tracking
- Energy data can be converted into Scope 1 and Scope 2 emissions benchmarks for ESG reporting.vitality.io · read 21 Oct 2026
- Energy Star integration
- VITALITY provides two-way synchronization with EPA Energy Star Portfolio Manager through its official API.vitality.io · read 21 Oct 2026
- Feature pricing
- Vitality says every feature is included without tiered pricing or module upsells.vitality.io · read 8 Oct 2026
- Hosting and licence
- The application agreement describes a non-exclusive licence to proprietary, web-based software hosted on Amazon Web Services rather than customer self-hosting.vitality.io · read 21 Oct 2026
- Leak detection
- The platform advertises detection of water and gas leaks as they begin.vitality.io · read 21 Oct 2026
- Limit: industry complaints
- Software Advice reports that utility-billing buyers commonly complain about weak complex-rate support, payment or bill errors, slow updates, unresponsive support and accounting-integration gaps across the category.softwareadvice.com · read 21 Oct 2026
