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- Zero Friction
On the recordRead 21 Oct 202648 facts
Zero Friction
Ghent, Belgium
Plans and prices
BPO Enterprise
Priced on request
meter reading · master data management · contracting · billing
Read 21 Oct 2026 · zerofriction.co
BPO Standard
Priced on request
meter reading · master data management · contracting · billing
Read 21 Oct 2026 · zerofriction.co
SaaS
Priced on request
one-time implementation cost · optional add-ons
Read 21 Oct 2026 · zerofriction.co
On the record
- API authentication
- The API uses subscription keys plus OAuth 2.0 client-credentials authentication and tenant and organization headers.developer.zerofriction.co · read 21 Oct 2026
- API limits
- The documented rate limit is 60 calls per minute for Standard and 600 calls per minute for Enterprise.developer.zerofriction.co · read 21 Oct 2026
- API pricing
- The Enterprise API product costs extra and its price is available on request.developer.zerofriction.co · read 21 Oct 2026
- Automated billing
- The platform automates processing from meter readings through invoice generation.zerofriction.co · read 21 Oct 2026
- Billing
- The platform supports invoicing based on fixed or consumption-related rates and cost distribution, with invoices sent by email or post.zerofriction.co · read 7 Oct 2026
- Company headquarters
- LinkedIn lists headquarters in Ghent, Flemish Region, Belgium.be.linkedin.com · read 21 Oct 2026
- Company size
- LinkedIn lists Zero Friction as a privately held software-development company with 11–50 employees.be.linkedin.com · read 21 Oct 2026
- Consumption billing
- It supports credit billing, cost allocations and pay-as-you-go billing, with monthly, quarterly, half-yearly and yearly periods.zerofriction.co · read 21 Oct 2026
- Cost allocation
- The platform calculates building heat losses and allocates related costs to individual accounts.zerofriction.co · read 21 Oct 2026
- Custom development
- Custom development is not supported except for custom integrations; customers can submit or vote on feature requests.zerofriction.co · read 7 Oct 2026
- Customer portal
- An optional self-service portal lets end customers manage moves, view consumption and access invoices.zerofriction.co · read 21 Oct 2026
- Documentation and support
- The company provides an extensive documentation library, self-service support, office-hours chat, phone and email support, and internal bug-fixing targets.zerofriction.co · read 21 Oct 2026
- Electronic invoicing
- The PEPPOL/UBL integration provides XML invoice export for import into a customer's PEPPOL environment.zerofriction.co · read 21 Oct 2026
- Extensibility limit
- Custom development is not offered except for custom integrations; all customers use the same SaaS product.zerofriction.co · read 21 Oct 2026
- Funding
- Zero Friction announced a €2.5 million funding round led by existing investor Shift Invest.zerofriction.co · read 21 Oct 2026
- Hosting
- SaaS pricing includes Microsoft Azure data storage and processing, with data storage subject to defined retention periods.zerofriction.co · read 7 Oct 2026
- Independent market evidence
- SHIFT Invest reported that Zero Friction serviced 22,000 people with district-heating connections in 2021.shiftinvest.com · read 21 Oct 2026
- Integrations
- The integration catalog covers meter-data management, CRM, ERP, banking, reporting, payment, customer-service, accountancy, communication and e-invoicing systems.zerofriction.co · read 21 Oct 2026
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