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Userplay
What it is
Userplay is playtesting infrastructure for game studios, bringing recruitment, key distribution, session capture, review, and feedback into one workflow. Studios can recruit and screen players from Discord communities, then review session replays. The platform surfaces bugs, feedback, and standout gameplay moments, and provides voice transcripts. Post-playtest surveys and custom forms gather structured responses. Compatibility includes game engines such as GameMaker, Defold, Godot, Unity, and Unreal Engine, along with Steam, Epic Games, GOG, itch.io, desktop operating systems, and web games. Discord supports recruitment and key distribution; Mailchimp synchronization is available for targeted campaigns. The browser recorder captures configured tracks locally and uploads video and audio after a session. Microphone capture is off by default, webcam video is not captured, and players must consent before recording. Production and recording data is hosted in the United States, with encryption in transit and at rest. The free Indie plan costs nothing and allows up to 10 seats and 1,000 players. Paid plans start at $99 a month, billed annually.
For and against
For
- Recruit and screen playtesters from Discord.
- Includes session replays and voice transcripts.
- Supports surveys and custom forms.
- Microphone capture is off by default.
Against
- Free Indie plan supports up to 10 seats.
- Free Indie plan allows up to 1,000 players.
- Essential costs $99 a month, billed annually.
- Default session recording retention is 12 months.
The verdict
Userplay combines player recruitment and game-session review with structured feedback tools. Check plan limits and recording retention settings when deciding whether it fits your playtesting workflow.
Who it suits
Userplay suits game studios that want to recruit playtesters, distribute keys, review sessions, and gather player feedback in one workflow. Its Discord recruitment and broad listed game compatibility may suit studios drawing from community testers.
Plans and prices
Indie
Up to 10 seats · unlimited playtests · up to 1,000 players · 30-day recording retention
Read 15 Oct 2026 · userplay.io
Essential
Up to 25 seats · unlimited playtests · up to 5,000 players · 30-day recording retention
Read 15 Oct 2026 · userplay.io
Starter
Up to 75 seats · unlimited playtests · up to 10,000 players · 90-day recording retention
Read 15 Oct 2026 · userplay.io
Studio
Up to 125 seats · unlimited playtests · up to 25,000 players · one-year recording retention
Read 15 Oct 2026 · userplay.io
On the record
- Access controls
- Workspace roles, authenticated membership, signed playback URLs and tenant isolation control recording access.userplay.io · read 15 Oct 2026
- Announcements
- Announcements can be scheduled for Discord, including playtest, key-drop and player-group messages.userplay.io · read 15 Oct 2026
- API and documentation
- Userplay provides an API reference through docs.userplay.io and exposes API access as a plan feature.userplay.io · read 15 Oct 2026
- Chrome data disclosure
- The extension disclosure says it handles user activity and website content and declares that data is not sold outside approved use cases.chromewebstore.google.com · read 15 Oct 2026
- Chrome developer listing
- The Chrome listing identifies the developer as Userplane at an address in Koramangala, Bengaluru, India, and marks the developer as a non-trader.chromewebstore.google.com · read 15 Oct 2026
- Chrome extension adoption
- The Chrome Web Store page displayed 4 users and no ratings when opened.chromewebstore.google.com · read 15 Oct 2026
- Chrome extension purpose
- The Userplay Playtest MCP Apps extension supports playtesting MCP apps and games across ChatGPT, Claude and Gemini with screen recordings, transcripts and gameplay events.chromewebstore.google.com · read 15 Oct 2026
- Chrome extension version
- The Chrome Web Store lists version 1.0.0, updated July 22, 2026, with an 808 KiB package size.chromewebstore.google.com · read 15 Oct 2026
- Data hosting
- Userplay states that all production platform and recording data is hosted in the United States.userplay.io · read 1 Oct 2026
- Data location
- Userplay states that production platform and recording data is hosted in the United States.userplay.io · read 15 Oct 2026
- Game compatibility
- Userplay lists compatibility with GameMaker, Defold, Godot, Unity, Unreal Engine, Steam, Epic Games, GOG, itch.io, Chrome, Windows, macOS, Linux, and web games.userplay.io · read 1 Oct 2026
- Game engines
- The site lists GameMaker, Defold, Godot, Unity and Unreal Engine among compatible development tools.userplay.io · read 15 Oct 2026
- Gameplay analysis
- Gameplay analysis surfaces key moments, issues and feedback and supports searching sessions through transcripts.userplay.io · read 15 Oct 2026
- Gameplay recording
- The service records gameplay with player feedback without requiring game code changes, plugins or downloads.userplay.io · read 15 Oct 2026
- Gameplay review
- Userplay provides session replays and automatically surfaces bugs, feedback, and standout gameplay moments.userplay.io · read 1 Oct 2026
- Game storefronts
- Supported distribution channels listed by Userplay are Steam, Epic Games Store, GOG and itch.io.userplay.io · read 15 Oct 2026
- Integrations
- Native integrations listed by Userplay are Discord for recruitment and announcements and Mailchimp for player-audience synchronization.userplay.io · read 15 Oct 2026
- Key distribution
- Studios can store game keys in vaults, assign them to eligible players and record assignment and redemption.userplay.io · read 15 Oct 2026
