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UnitConnect
Forest Hills, New York, USA
What it is
UnitConnect is web-based property management software for commercial and residential properties. It supports retail and shopping centers, mixed-use properties, industrial and office buildings, and single-tenant NNN assets. Lease tools track terms, create and email invoices with attachments, accept partial payments, and apply late fees. CAM reconciliation handles recurring charges, limits, caps, base-year amounts, and pro-rata allocation. Accounting includes a general ledger for properties, tenants, and owners, plus budgets, reporting, and bank synchronization. The tenant portal supports ACH or card payments, documents, announcements, lease information, invoices, and maintenance requests, and is free for tenants. Plans include training and support, with technical help listed from 8am to 8pm EST. A 15-day trial is available. Starter costs $79 a month for 30 tenants; Professional is $149 a month for 100; Busines is $249 a month for 200.
For and against
For
- Lease and CAM management
- General ledger and bank sync
- Tenant portal with online payments
- Unlimited storage and users
- 15-day trial
Against
- No free plan
- Starter supports 30 tenants
- Payment processing adds listed fees
- Prices are monthly
The verdict
UnitConnect brings lease administration, CAM calculations, accounting, and tenant self-service into one web platform. The monthly plans scale by tenant count, with a trial but no free tier.
Who it suits
UnitConnect suits managers of commercial or residential portfolios needing leasing, CAM, accounting, payments, and tenant communication tools. Its plans target portfolios from 30 to 200 tenants.
Plans and prices
Starter
30 Tenants · Unlimited Storage · Unlimited Users
Read 29 Sep 2026 · unitconnect.com
professional
100 Tenants · Unlimited Storage · Unlimited Users
Read 29 Sep 2026 · unitconnect.com
Busines
200 Tenants · Unlimited Storage · Unlimited Users
Read 29 Sep 2026 · unitconnect.com
On the record
- Accounting
- Accounting features include a general ledger for properties, tenants, and owners, budgets, reporting, and bank sync for reconciling income and expenses.unitconnect.com · read 29 Sep 2026
- CAM reconciliation
- CAM tools support recurring charges, limits and caps, base-year amounts, and pro-rata allocation based on lease start date and share.unitconnect.com · read 29 Sep 2026
- Company history
- The about page says UnitConnect got its start in 2007 when a commercial property manager and a software engineer joined to create a real estate management program.unitconnect.com · read 29 Sep 2026
- Compliance
- The maker's opened pages did not state a named security certification or compliance standard.unitconnect.com · read 29 Sep 2026
- Integrations
- The features page says Bank Sync connects to a bank to reconcile income and expenses; it does not name a specific bank integration.unitconnect.com · read 29 Sep 2026
- Lease billing
- Users can track lease terms, create tenant invoices, email invoices with attachments, accept partial payments, and apply late fees.unitconnect.com · read 29 Sep 2026
- Notable payment fees
- Optional payment processing lists a $79.00 one-time setup fee per business bank account, ACH fees of $10 + .50¢ per transaction monthly, and a 2.75% tenant credit-card fee per transaction.unitconnect.com · read 29 Sep 2026
- Security
- The privacy policy says personal information is protected with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.unitconnect.com · read 29 Sep 2026
- Support and onboarding
- Plans include free training and support, and the features page says technical help is available from 8am to 8pm EST.unitconnect.com · read 29 Sep 2026
- Target portfolios
- The maker describes support for retail and shopping centers, mixed-use properties, industrial and office buildings, and single-tenant NNN assets.unitconnect.com · read 29 Sep 2026
- Tenant portal
- The tenant portal supports online ACH or card payments, shared documents, announcements, lease information, rent invoices, and maintenance requests.unitconnect.com · read 29 Sep 2026
- Tenant portal cost
- The maker says the tenant portal is free for tenants.unitconnect.com · read 29 Sep 2026
- What it does
- UnitConnect is property management software for commercial and residential properties.unitconnect.com · read 29 Sep 2026
