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Tyler CAD
Tyler CAD · Plano, Texas, USA · founded 1966
What it is
Tyler CAD provides computer-aided dispatch software for law-enforcement, fire, and EMS agencies, from single-agency centers to multi-agency operations. Enterprise CAD is cloud-hosted for multi-jurisdictional dispatching and integrates with Tyler’s Enterprise Public Safety suite. CAD Pro belongs to the Public Safety Pro suite and gives dispatchers, first responders, and command staff access to real-time data. Enterprise features include proximity dispatching, silent dispatching, scene information, and automatic vehicle location. Esri ArcGIS mapping supports geo-verified addresses and estimated arrival-time data. Call information can be shared across dispatchers, responders, disciplines, and jurisdictions, with exchange settings configurable by discipline and jurisdiction. Listed integrations include text-to-911, RapidSOS, ASAP, Esri GIS, Carbyne video calling, and TeleStaff. Tyler describes support for Next Generation 911 requirements, including text-to-911. Platforms listed are self-hosted, web, and Windows. Pricing is not published; prospective customers are directed to request a demo or contact Tyler.
For and against
For
- Supports law enforcement, fire, and EMS dispatch
- Cloud-hosted multi-jurisdictional Enterprise CAD
- Automatic vehicle location and proximity dispatching
- Esri ArcGIS mapping with geo-verified addresses
- Text-to-911 and listed public-safety integrations
Against
- Pricing is available only on request
- Windows Server and SQL Server requirements apply
- Information sharing requires configuration by discipline and jurisdiction
The verdict
Tyler CAD covers dispatch operations, location data, mapping, cross-agency information exchange, and Next Generation 911 functions. Agencies must contact Tyler for pricing and evaluate the listed system requirements.
Who it suits
Tyler CAD suits public-safety agencies needing dispatch, mapping, live vehicle information, and configurable cross-jurisdiction sharing. Tyler describes deployments ranging from large metropolitan communities to small towns.
Plans and prices
Tyler CAD Pro
Pricing requires contacting Tyler; no public price shown
Read 21 Oct 2026 · tylertech.com
Tyler Enterprise CAD
Pricing requires contacting Tyler; no public price shown
Read 21 Oct 2026 · tylertech.com
Tyler CAD (Enterprise CAD and CAD Pro)
No public price listed; request a demo
Read 7 Oct 2026 · tylertech.com
On the record
- Agency size
- Tyler says its CAD solutions serve communities ranging from metropolitan areas with populations over half a million to small towns with fewer than 50 sworn officers.tylertech.com · read 7 Oct 2026
- API and SDKs
- The reviewed public CAD product pages do not describe a general public CAD API or SDK; they do mention specific integrations, including RapidSOS and NCIC.empower.tylertech.com · read 21 Oct 2026
- CAD Pro
- CAD Pro is positioned for mid-sized and smaller communities that need dispatch capabilities for law enforcement, fire, and EMS.tylertech.com · read 21 Oct 2026
- Company background
- Tyler says it began its exclusive focus on the public sector in 1998 and lists its corporate headquarters in Plano, Texas.tylertech.com · read 7 Oct 2026
- Company founded
- Tyler Technologies states that it was founded in 1966.tylertech.com · read 21 Oct 2026
- Company founding
- Tyler’s company facts page states that the company was founded in 1966.tylertech.com · read 7 Oct 2026
- Company headquarters
- Tyler Technologies lists its corporate headquarters in Plano, Texas.tylertech.com · read 21 Oct 2026
- Company legal name
- The company identifies itself as Tyler Technologies, Inc.tylertech.com · read 21 Oct 2026
- Company retention claim
- Tyler's CAD product page states that its CAD solutions have a 98% client retention rate.tylertech.com · read 21 Oct 2026
- Cross-agency sharing
- Enterprise CAD shares call information between dispatchers, responders, disciplines, and jurisdictions, with information exchange configurable by discipline and jurisdiction.tylertech.com · read 7 Oct 2026
- Deployment
- Tyler describes Enterprise CAD as a cloud-hosted solution; its public CAD overview does not document a self-hosted installation option.tylertech.com · read 21 Oct 2026
- Developer documentation
- The reviewed public CAD pages describe product capabilities but do not link to public developer documentation or SDK guides.tylertech.com · read 21 Oct 2026
- Dispatch features
- Enterprise CAD includes proximity dispatching, real-time scene information, silent dispatching, and automatic vehicle location.tylertech.com · read 7 Oct 2026
- Documentation and support
- The public product material provides brochures and demo/contact routes, but the reviewed pages do not expose detailed administrator documentation or system requirements.empower.tylertech.com · read 21 Oct 2026
- Enterprise CAD
- Enterprise CAD is positioned for large call volumes and multi-jurisdictional dispatch across police, fire, and EMS agencies.tylertech.com · read 21 Oct 2026
- Feature: GIS mapping
- Tyler describes Enterprise CAD as including embedded Esri GIS integration.empower.tylertech.com · read 21 Oct 2026
- Feature: mobile access
- Field responders can use Tyler mobile solutions on mobile data terminals, tablets, and smartphones.empower.tylertech.com · read 21 Oct 2026
- Feature: multi-jurisdiction dispatch
- Enterprise CAD supports multi-jurisdictional dispatch for law enforcement, fire, and EMS.empower.tylertech.com · read 21 Oct 2026
