Fieldified

Fieldified is field service management software for contractors and home service businesses, bringing together customer management, scheduling, dispatch, estimates, invoices, and payments. CRM tools organize client details, requests, bookings, and notifications. Scheduling supports technician assignments, route optimization, reminders, and GPS tracking. Teams can create customizable quotes and invoices and automate follow-ups by email or text. Its iOS and Android apps provide job details, time tracking, photos, signatures, messaging, and offline work. Listed integrations include QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot, and Xero. Fieldified says it uses encryption at rest and in transit, mandatory MFA for admin system access, monitoring, and independent security assessments. It lists AWS North Virginia as its primary data center and AWS London for disaster recovery, with a stated 99.99% uptime SLA and RTO under four hours. A free plan has usage limits; paid plans start at $49 a month for five users.

Fieldified brings customer records and field job workflows together with mobile tools for crews. Check usage limits and user counts when comparing its free and paid plans.

It suits contractors and service businesses, including HVAC, plumbing, electrical, and cleaning teams. The mobile apps also support field staff who need job information and offline work.

Overview

Fieldified is field service management software for contractors and home-service businesses that need office and field staff working from a shared job flow. It is best suited to trades managing recurring scheduling, dispatch, and billing in one system. Its main appeal is that customer management, job coordination, and mobile field tools sit together; the trade-off is that useful capacity and team size vary by plan.

Key features

• Customer records and bookings: CRM tools cover client details, requests, bookings, and notifications. That gives office staff a place to manage the customer side of a job alongside scheduling, rather than relying on a standalone contact list.
• Scheduling and dispatch: Calendar scheduling, technician assignments, route optimization, reminders, vehicle dispatch, and live location tracking are aimed at active field operations. These tools can help coordinators align technicians with work in progress; they are less compelling for a business that only needs a simple appointment calendar.
• Quotes and billing: Teams can create customizable quotes and invoices and automate follow-ups by email or text. This connects estimates with payment-related workflows, though advanced quote customization is reserved for Standard.
• Mobile field work: iOS and Android apps give crews job details, time tracking, photos, signatures, messaging, and offline work. Offline access matters for workers who cannot count on a stable connection at every job.
• Connections and security: The integrations directory includes QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot, and Xero. Fieldified says it encrypts data in transit and at rest, requires MFA for admin system access, and conducts continuous monitoring and independent security assessments. Its stated infrastructure includes AWS North Virginia for primary hosting and AWS London for disaster recovery, with a 99.99% uptime SLA and RTO under four hours. Privacy tools support access, correction, deletion, export, consent tracking, and processing logs, while customers remain responsible for their legal basis and compliant data use.

Pricing

Fieldified offers a free plan, a free trial, and three paid monthly plans. The trial is described as unlimited but subject to usage limits, and starting it requires no credit card. Customer support is included on all plans.

• Free — free: Scheduling, invoicing, CRM, and reporting make this a low-cost starting point for a small operation, but certain usage limits apply. It is not a like-for-like substitute for the paid tiers’ named additions.
• Basic — $49 a month: Billed for five users, with additional users at $5/user. It adds online job booking and scheduling, quotes and invoices, time and expenses, Client Hub, custom fields, and automated reminders and follow-ups. This is the clearest fit for a small crew that needs customer-facing booking and routine job administration; the five-user base means larger teams should account for seat charges.
• Standard — $119 a month: Billed for ten users, with additional users at $5/user. Job costing, automatic time tracking, advanced quote customization, two-way SMS and calling, a website, and a reporting suite make it the more capable choice for businesses needing tighter operational oversight and customer communications.
• Premium — $199 a month: Billed for 15 users, with additional users at $5/user. Marketing Suite, a dedicated onboarding specialist, AI Receptionist, guided API walkthrough, custom workflow automations, and Zapier integration target larger or more process-heavy operations. Those extras are difficult to justify for a small team that does not need marketing or workflow automation.

Platforms

Fieldified supports Android, iOS, web, and API access. The mobile apps are the practical choice for field crews who need job information and work records on site, while the web and API options support office use and connected workflows.

Who it's for

Contractors and service businesses in HVAC, plumbing, electrical, cleaning, and other trades are the natural audience. Fieldified is a stronger fit when a business needs dispatch and mobile job handling as well as customer and invoice management; teams with only basic booking needs may not benefit from the broader workflow.

Pros and cons

• Pro: Customer management, dispatch, quotes, invoices, and mobile job tools cover much of a field-service workflow in one product.
• Pro: Free access and a no-card trial give smaller businesses a way to begin before committing to a paid monthly tier.
• Pro: The paid plans make seat counts explicit and price additional users at $5/user, helping teams estimate the effect of growth.
• Con: The free plan has usage limits, and the trial also has limits, so neither promises unrestricted use.
• Con: Several more advanced capabilities, including job costing and two-way calling, start at Standard, while automation and onboarding extras require Premium.

Alternatives

For a narrower comparison, Dispatch Software is relevant when dispatch is the main category being evaluated; Job Costing Software suits readers prioritizing that function. Trade-specific directories include Tree Service Software, Septic Service Software, and Pressure Washing Software. Readers focused on referral programs can compare Referral Management Software instead.

Among individual products, GrowSurf is the more relevant choice for affiliate and referral programs: its free plan has no monthly subscription and charges a 3% success fee, with up to 1,000,000 participants and five affiliate programs. ReferralHero also focuses on referral management, with a free tier capped at 25 subscribers and a PRO plan at $199; choose it when that referral-specific focus matters more than field-job workflows.

Extole, InviteReferrals, Talkable, RQ, Referral OS, and RefRef are additional referral-management alternatives.

Verdict

Fieldified is a sensible choice for contractors and home-service teams that want customer records, dispatch, billing, and mobile job work under one roof. Its broad field workflow is the main reason to choose it; look elsewhere if your needs are limited to simple scheduling or if the paid plan’s user counts and feature tiers do not suit your team.