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  3. TrustID Right to Work

TrustID Right to Work

Reading, United Kingdom

What it is

TrustID Right to Work is a paid service for checking whether applicants can work legally in the United Kingdom. It accepts digital identity documents, share codes and physical documents, including out-of-date British passports. TrustID assesses document validity, identity assurance and work eligibility, then provides a report listing restrictions and any follow-up dates. Checks usually return within minutes, and a hiring manager receives an email when the PDF report is ready in the web portal. Reports stay in the system for seven days by default before deletion, with longer retention available on request. The browser-based employer service needs no software download. TrustID says its UK-based document analysts and customer service team are available seven days a week, 365 days a year. The service supports organisations in sectors including cleaning, care, hospitality, retail, recruitment and construction. It integrates with over 50 ATS and HR providers. API access supports submissions, callbacks and result retrieval, with a 1,000-credit minimum commitment. Pricing is on request; pay-per-check orders require at least 100 checks.

For and against

For

  • Digital, share-code and physical document checks
  • Results usually return within minutes
  • PDF reports available through a web portal
  • Integrates with over 50 ATS and HR providers
  • API supports callbacks and report retrieval

Against

  • Reports delete after seven days by default
  • Pricing is available only on request
  • API integration requires 1,000 credits minimum
  • Pay-per-check orders require at least 100 checks

The verdict

TrustID Right to Work combines several UK document-check methods with quick reports and optional API connectivity. Its default seven-day retention and minimum credit or order requirements are important planning details.

Who it suits

It suits organisations that need UK right-to-work checks across varied hiring sectors. API and ATS integrations support teams connecting verification with HR workflows.

Plans and prices

Pay-per-check

Priced on request

Minimum order 100 checks · No set-up costs or admin fees

Every plan, in full

On the record

API
The API can submit checks, receive completion callbacks and retrieve results, data fields and reports; a minimum commitment of 1,000 credits applies to API integration.trustid.co.uk · read 3 Oct 2026
API onboarding
TrustID provides a sandbox for testing and developer documentation, and says integration can take a few days depending on the team’s experience.trustid.co.uk · read 3 Oct 2026
Browser access
The employer service is accessed online and requires no software or app download.trustid.co.uk · read 3 Oct 2026
Check workflow
TrustID assesses submitted documents for validity, checks identity assurance and work eligibility, and returns a report with restrictions and any required follow-up dates.trustid.co.uk · read 3 Oct 2026
Compliance certification
TrustID says it is certified as a Digital Verification Service Provider for the UK Digital Right to Work Scheme and meets the required medium and high levels of confidence.trustid.co.uk · read 3 Oct 2026
Document options
The service supports digital checks, share-code checks and physical-document checks, including for out-of-date British passports.trustid.co.uk · read 3 Oct 2026
Integrations
TrustID says it is integrated with over 50 ATS and HR system providers.trustid.co.uk · read 3 Oct 2026
Privacy and security
TrustID describes itself as certified to ISO 27001 and ISO 27701 and says customers are data controllers while TrustID processes personal data for its identity checking services.trustid.co.uk · read 3 Oct 2026
Purpose
The service checks whether applicants have the right to work in the UK using digital or physical identity documents.trustid.co.uk · read 3 Oct 2026
Report retention
Right to Work reports are kept in the system for seven days by default and then deleted; the period can be extended on request.trustid.co.uk · read 3 Oct 2026
Results
Checks usually return within minutes, and the hiring manager receives an email when the PDF report is ready to download from the web portal.trustid.co.uk · read 3 Oct 2026
Support
TrustID says its UK-based document analysts and customer service team are available seven days a week, 365 days a year, with a target response time of two hours during business hours of 8am to midnight.trustid.co.uk · read 3 Oct 2026
Who it serves
The service is designed for organisations of different sizes and industries, including cleaning, care, hospitality, retail, recruitment and construction.trustid.co.uk · read 3 Oct 2026

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