Trail

Plans and prices

Every plan, in full

On the record

Browser and connectivity

Trail works in modern browsers, requires no download, and has an offline mode for unreliable connections.trailapp.com · read 7 Oct 2026

Integrations

Trail says it connects with over 8,000 other systems and describes integrations for Tenzo, Zero Carbon Form, labl.it sensors, Google Drive, and Access Maintain.trailapp.com · read 7 Oct 2026

Intended customers

Trail describes plans for independent 1–3 site businesses, multi-site 4–20 site businesses, and enterprise organisations with 21 to thousands of sites.trailapp.com · read 7 Oct 2026

Mobile access

Trail is a web app that can be pinned to an iPhone, iPad, or Android device home screen; its help page says there is nothing to download or install.answers.trailapp.com · read 7 Oct 2026

Purpose

Trail is a work management app for hospitality and leisure teams that replaces paper processes with digital tasks, records, and integrations.trailapp.com · read 7 Oct 2026

Records and issue evidence

Trail keeps digital task records and lets teams flag issues with comments and mandatory photos.trailapp.com · read 7 Oct 2026

Reporting

Dashboards, email digests, alerts, downloadable reports, and historical records help managers review performance across sites.trailapp.com · read 7 Oct 2026

Security and uptime

Trail says it performs regular automated and manual testing, reports 99.99% uptime, and complies with current UK data protection laws and upcoming GDPR changes.trailapp.com · read 7 Oct 2026

Subscription limits

Self-service subscriptions have a 12-month minimum term, are priced per site, and include unlimited users at no extra cost.trailapp.com · read 7 Oct 2026

Support

The features page advertises 24/7 support and says training is built into the app, with Trail's team available to answer questions.trailapp.com · read 7 Oct 2026

Task planning

Teams can create tasks with checklists, files, and forms, schedule recurring or one-off work, and assign it to sites, departments, and users.trailapp.com · read 7 Oct 2026

Trial

Trail offers a 14-day free trial without requiring a credit card or direct debit.answers.trailapp.com · read 7 Oct 2026

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