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ComplyFlow

Sydney, Australia

What it is

ComplyFlow manages contractor compliance across companies, workers, sites, and safety processes using a shared record. Its modules cover prequalification, workforce compliance, training and induction, site access, visitor sign-in, documents, permits, inspections, plant and equipment, incidents, and risk management. AI can compare uploaded documents with configured requirements, flag missing information, and help draft review criteria; the company says its team makes the decisions. Integrations include native connectors, a REST API, and an MCP server. The API can read every module and write to staff, sites, work orders, inspections, and competencies. Free iOS and Android apps support gate sign-in and compliance checks, plus offline inspection checklists that sync when connectivity returns. ComplyFlow says it has been ISO 27001 certified since 2019 and hosts data in Australian AWS data centres, encrypted at rest and in transit. Contractor company registration is free. A Worker licence costs A$35 a year, and AI-reviewed prequalification costs A$100 a year when a client requests it. Client platform pricing is by custom quote.

For and against

For

  • Offline inspection checklists sync when connectivity returns.
  • Free native apps are available for iOS and Android.
  • API reads all modules and supports specified writes.
  • Data is encrypted at rest and in transit.
  • Contractor company registration is free.

Against

  • Worker licence costs A$35 a year.
  • AI-reviewed prequalification costs A$100 a year when requested.
  • Client platform pricing is by custom quote.

The verdict

ComplyFlow brings contractor compliance processes, mobile access, and integrations into one system. Costs vary by registration, Worker licences, prequalification requests, and client platform quote.

Who it suits

ComplyFlow may suit organizations managing contractors across multiple sites and safety processes. Its free mobile apps may also help Workers sign in or complete inspections, including offline.

Plans and prices

Starter

Free

Up to 5 users · up to 5 sites · essential reports · limited core modules

Worker licence Free

Free

Internal documents · HR management

Pro

$2.92a month

Full module access · AI tools and automations · advanced reporting · eLearning authoring

Worker licence Standard

$35a year

Standard industries and risk profiles · assignable to Standard clients

Worker licence Premium

$70a year

Heavy industry and regulated sectors · assignable to Standard or Premium clients

Simple pre-qualification

$100a year

ABN verification · insurances · workers compensation · accepts CM3, Avetta, ISO45001 and AS/NZ 4801 certificates

Contractor company registration

Free

Register company, add Workers, and hold documents at no charge

Contractor Worker licence

A$35a year

One licence per Worker, valid with every Client on ComplyFlow

AI-reviewed prequalification

A$100a year

Standard AI-reviewed prequalification, charged only if a Client asks for one

Every plan, in full

On the record

Access controls
The security page says access is granted through permission schemes by module and site, with separate controls for personal information; external tokens inherit user permissions and can be read-only.complyflow.com · read 28 Sep 2026
AI course drafting
AI can draft induction or training courses from a customer’s procedures for editing and publication.complyflow.com · read 15 Oct 2026
AI document review
AI reviews safety plans, SWMS, insurance certificates and prequalification submissions against criteria set by the customer.complyflow.com · read 15 Oct 2026
AI tools
AI can read uploaded documents against configured requirements, identify missing information, and help draft review criteria; the company says its team makes the decisions.complyflow.com · read 28 Sep 2026
API documentation depth
The Help Center lists 47 API articles covering staff, contractors, workers, documents, plant, training, incidents, inspections, live access, risks, permits, work orders and sites.help.complyflow.com · read 15 Oct 2026
API limits
The integration page says the API reads every module and supports writes for staff, sites, work orders, inspections, and competencies.complyflow.com · read 28 Sep 2026
Company headquarters
LinkedIn lists headquarters at Manly, New South Wales, Australia.au.linkedin.com · read 15 Oct 2026
Company size
LinkedIn lists ComplyFlow as a privately held software company with 11–50 employees.au.linkedin.com · read 15 Oct 2026
Data hosting
The service says data is hosted in Australian AWS data centres and encrypted at rest and in transit.complyflow.com · read 15 Oct 2026
Digital permits
Digital permits can be raised, routed for approval and closed on a phone.complyflow.com · read 15 Oct 2026
Identity security
Microsoft and Okta OAuth 2.0 SSO, MFA, role/site permissions and expiring personal API tokens are supported.complyflow.com · read 15 Oct 2026
Incident management
Incidents support corrective actions with owners and due dates, and potentially notifiable incidents can be restricted to a named security group.complyflow.com · read 15 Oct 2026
Inspections
The Inspection app runs checklists offline, stores photos on the device and syncs findings later, turning failed checks into assigned actions.complyflow.com · read 15 Oct 2026
Integrations
Native connectors are listed for Microsoft, Okta, Yardi, TechnologyOne, KeyWatcher Australia, Unicard, Torus, intelliPermit, hsi, solv, Power BI and CoreVision.complyflow.com · read 15 Oct 2026
Legal developer name
The app stores identify the developer as COMPLY FLOW PTY LTD.play.google.com · read 15 Oct 2026
Lifecycle features
Its listed modules cover prequalification, workforce compliance, training and induction, site access, visitor sign-in, site documents, permits, inspections, plant and equipment, incidents, and risk management.complyflow.com · read 28 Sep 2026
Limit: customization
A reviewer wanted to hide unused options and customize the platform, saying that capability may require another plan.softwareadvice.com · read 15 Oct 2026
Limit: mobile bugs
Apple’s version history documents repeated fixes for crashes, sync failures and inspection data problems.apps.apple.com · read 15 Oct 2026

The review

Overview

ComplyFlow is a contractor compliance platform for organisations coordinating Workers, sites, and safety processes. It suits contractor-heavy operations that need more than a standalone inspection tool. Its broad coverage is the draw; per-Worker charges and custom-priced client access are the trade-offs.

Founded in 2009 and headquartered in Sydney, Australia, it serves sectors including construction, mining, government, healthcare, utilities, transport, and facilities. The system connects contractor records with site and safety workflows, which can reduce the need to manage those processes in separate tools.

Key features

Compliance across site work

Modules cover prequalification, workforce compliance, training and induction, site access, visitor sign-in, site documents, permits, inspections, plant and equipment, incidents, and risk management. Assignments, recurring schedules, and photo and signature evidence capture support recurring operational work as well as initial screening. This breadth is valuable when multiple teams need a shared compliance process; organisations looking only for digital checklists may find the platform broader than they need.

AI-assisted document review

AI can compare uploaded documents with configured requirements, identify missing information, and help draft review criteria. ComplyFlow says its team makes the decisions, so the AI is an aid to prequalification rather than a substitute for human judgment. The AI-reviewed prequalification charge applies only when a Client requests one.

Mobile access and integrations

Live Access checks Worker compliance at gates and records sign-ins. The Inspection app supports offline checklists and syncs findings once connectivity returns. Both are free native apps for iOS and Android, a practical advantage at sites where connectivity is unreliable.

Native connectors cover Microsoft, Okta, Yardi, TechnologyOne, KeyWatcher Australia, Unicard, Torus, intelliPermit, hsi, solv, Power BI, and CoreVision. The REST API reads every module and supports writes for staff, sites, work orders, inspections, and competencies; a separate MCP server is also offered. That write coverage is useful for connecting key operational records, though it does not extend to writes across every module.

Security and support

ComplyFlow says it has been ISO 27001 certified since 2019 and hosts data in Australian AWS data centres, encrypted at rest and in transit. Permission schemes can restrict access by module and site, with separate controls for personal information. External tokens inherit user permissions and can be read-only, giving administrators a way to limit integration access.

Implementation help spans system mapping through go-live, and a support team is available by phone. White-glove and enterprise support packages are separate options, so organisations needing that level of assistance should account for them as additional costs.

Pricing

ComplyFlow uses a freemium model, but free company registration is not the same as a free client platform. The charges can depend on which Clients and Workers need access and which prequalification services are requested.

  • Contractor company registration: free. Contractors can register a company, add Workers, and hold documents at no charge. This is a useful starting point for contractors, but does not remove the per-Worker licence when a Worker is on site.
  • Contractor Worker licence: A$35 a year, billed AU$35 a year per Worker on site. One licence per Worker is valid with every Client on ComplyFlow, which can make a single licence useful across client relationships.
  • AI-reviewed prequalification: A$100 a year, billed AU$100 a year for standard AI-reviewed prequalification. The charge applies only if a Client asks for one, so contractors do not pay it by default.
  • Client platform: custom pricing. The pricing calculator lists annual unit prices and optional modules: the first 5 internal users are free, then $35/user/year; optional modules are $24/user/year per module; the first 5 sites are free, then $200/site/year. Contractor and Worker fees also apply. This modular structure lets clients see some cost drivers, but the total can rise with users, sites, modules, and contractor activity.

There is no single client-platform price to compare against a fixed subscription, so organisations should estimate their user, site, module, and contractor counts before deciding whether the system fits their budget.

Platforms

ComplyFlow is available on Android, iOS, web, and through an API. The free mobile apps support gate access and offline inspections, while the web platform covers the wider compliance system.

Who it's for

ComplyFlow is aimed at organisations that manage contractors across multiple sites or safety processes, including construction, mining, manufacturing, government, healthcare, utilities, transport, and facilities. It is best suited to teams that need contractor onboarding, ongoing compliance, and site operations connected in one system. A small operation needing only a narrow inspection workflow may be better served by a more focused product.

Pros and cons

  • Pro: Lifecycle coverage spans registration, worker compliance, site access, permits, inspections, incidents, and risk management, supporting connected processes rather than isolated checklists.
  • Pro: Free company registration and a Worker licence valid with every ComplyFlow Client give contractors a clear low-cost entry point before site activity incurs a licence fee.
  • Pro: Free iOS and Android apps include offline inspection checklists and gate compliance checks, addressing two distinct site workflows.
  • Con: A Worker on site costs A$35 a year, and AI-reviewed prequalification adds A$100 a year when requested; contractor costs therefore grow with paid services and workforce participation.
  • Con: Client access is custom pricing, with charges tied to users, sites, modules, and contractor and Worker fees, making total cost dependent on the deployment.
  • Con: API writes cover only staff, sites, work orders, inspections, and competencies, even though reads extend across every module.

Alternatives

For narrower inspection, safety, or checklist needs, these alternatives offer different scopes and price structures:

  • myInspections is a better fit for landlords or property teams focused on inspections: its Landlord plan is $8 a month and includes unlimited inspections and properties, one seat, templates, branded reports, and assisted setup.
  • SafetyCulture (now Mitti) is worth considering for teams that want a capped free tier for inspections and related tasks: its Free plan allows up to 10 seats, 300 AI credits per seat per month, and 5 active inspection templates.
  • Survtapp may suit teams prioritising forms and kiosk workflows over contractor lifecycle management; its free plan is capped at 3 users, 100 responses per month, 5 MB storage, 2 kiosk devices, 3 forms, and 120-day data retention.
  • Safesite is a safety-focused option with a free plan for unlimited members and guests, though reporting is restricted to the last 30 days.
  • Safety Reports is an alternative for teams seeking safety reports, checklists, and API access; its Premium plan includes JSAs, scans, forms, two additional admin licences, unlimited scan assets, unlimited digital custom checklists, and API and Observability.
  • Fluix is a paid option for teams that prefer a fixed monthly plan, with Crews at $29 a month for 5+ users and Operations at $49 a month for 15+ users.
  • IntouchCheck is another paid compliance-inspection alternative, with monthly billing by default and annual billing available by arrangement.
  • OrangeQC is a paid option for inspection operations with a published Starter plan at $250 a month, including 2 inspectors; additional inspectors are $50/month each.

Readers comparing broader directories can also browse Checklist Software and Property Management Vendor Management Software.

Verdict

ComplyFlow is a strong fit for contractor-heavy organisations that need compliance, access, and safety workflows joined across sites. Its free company registration, mobile apps, and broad module coverage make it worth considering, while the per-Worker licence and custom client-platform charges are the main reasons to look elsewhere. Choose it when lifecycle coordination matters more than a simple, predictable subscription; choose a focused inspection tool when it does not.

Alternatives to ComplyFlow

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