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TrackMage
Hong Kong
What it is
TrackMage is a freemium web and API service for ecommerce shipment tracking and branded post-purchase communication. It tracks shipments across more than 1,620 carriers and groups them by location, carrier, order number, or customer. Brands can customize tracking pages, use a custom tracking domain, recommend products, collect reviews, and show delivery estimates. Automated email updates keep customers informed about shipment status. A dashboard provides carrier performance scores and shipment analytics, while bulk tracking supports unlimited shipments according to the site. Teams can use multiple accounts with permissions, including read-only access. TrackMage names Shopify, WooCommerce, Zapier, and Integrately and says it integrates with more than 70 ecommerce platforms and apps. A tracking API and webhooks support integrations. The service offers a free plan and a 14-day trial without a credit card. Plans have monthly shipment and user limits; extra users cost $5 per user per month, and shipment overages cost $0.07 per 100 shipments.
For and against
For
- Tracks more than 1,620 carriers
- Custom pages and tracking domains
- Automated shipment status emails
- API, webhooks, and 70-plus integrations
- Free plan and 14-day trial
Against
- Plans impose shipment and user limits
- Extra users cost $5 per user monthly
- Shipment overages cost $0.07 per 100 shipments
The verdict
TrackMage combines carrier tracking, branded customer pages, notifications, and ecommerce integrations in one service. Its free plan and trial lower the entry barrier, while usage limits and overage charges matter for larger teams.
Who it suits
TrackMage suits ecommerce brands, logistics teams, and wholesalers managing customer deliveries or bulk shipments. It fits teams needing branded tracking pages, notifications, and API connections.
On the record
- Analytics
- TrackMage provides carrier performance scores and shipment analytics in a dashboard.trackmage.com · read 7 Oct 2026
- Annual billing
- The pricing page says choosing the annual option gives two months free.trackmage.com · read 8 Oct 2026
- API
- TrackMage offers a tracking API and webhooks for shipment tracking integrations.trackmage.com · read 7 Oct 2026
- API and webhooks
- TrackMage offers a tracking API and webhooks for integrations with its carrier network.trackmage.com · read 8 Oct 2026
- Bulk tracking
- TrackMage supports bulk shipment tracking and says users can track unlimited shipments.trackmage.com · read 8 Oct 2026
- Integrations
- TrackMage describes one-click connections with more than 70 ecommerce platforms and apps, and names Shopify, WooCommerce, Zapier, and Integrately.trackmage.com · read 8 Oct 2026
- Intended users
- The site describes the product for ecommerce brands and logistics teams, including wholesalers managing bulk shipments.trackmage.com · read 7 Oct 2026
- Maker and address
- The privacy policy identifies OPTDEAL LIMITED and lists its address as Unit 1104A, 11/F, Kai Tak Commercial Building, 317-319 Des Voeux Rd. Central, H.K.trackmage.com · read 7 Oct 2026
- Notifications
- TrackMage sends automated shipment status notifications and can provide localized updates.trackmage.com · read 8 Oct 2026
- Pricing limits
- The pricing page says plans have maximum user and monthly shipment counts; the Basic Plan includes 500 shipments per month, extra shipments are billed at $0.07 per 100 shipments, and extra users cost $5 per user per month.trackmage.com · read 8 Oct 2026
- Privacy and security
- TrackMage's privacy policy says some website information may be transmitted using SSL, user-generated core-platform data is retained while the account is registered, and account deletion can be requested by contacting support.trackmage.com · read 8 Oct 2026
- Product
- TrackMage provides branded order tracking pages and delivery updates for ecommerce stores.trackmage.com · read 8 Oct 2026
- Purpose
- TrackMage provides ecommerce shipment tracking and branded post-purchase pages for customer delivery updates.trackmage.com · read 7 Oct 2026
- Shipment dashboard
- The platform groups shipments by criteria such as location, carrier, order number, and customer.trackmage.com · read 8 Oct 2026
- Shipment tracking
- TrackMage says it tracks shipments through more than 1,620 global carrier partners.trackmage.com · read 8 Oct 2026
- Support
- The site provides a help center and support contact at [email protected].trackmage.com · read 8 Oct 2026
- Team access
- The platform supports multiple user accounts and permissions, including read-only access.trackmage.com · read 8 Oct 2026
- Tracking pages
- Businesses can customize branded tracking pages, add product recommendations, and collect customer reviews on those pages.trackmage.com · read 8 Oct 2026
