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Sendcloud
Eindhoven, Netherlands
What it is
Sendcloud is a shipping platform for e-commerce businesses that brings store orders, courier choices, labels, tracking, and returns into a shared workflow. It imports order details so users can compare delivery options and produce labels one at a time or in batches. The company lists connections to more than 170 international carriers and over 100 ready-made integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk. Custom connections can use its API; shipments can also be entered manually or uploaded by CSV. After purchase, businesses can offer branded tracking pages, customer notifications, returns portals, delivery choices at checkout, and shipping analytics. Sendcloud fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain, and the United Kingdom, with conditions applying to several other European countries. A free plan covers up to 20 parcels per month, with no subscription fee or courier contract. Paid plans are listed from €280.10 a month for Lite, billed monthly, while the pricing note also lists a 14-day trial with no credit card required.
For and against
For
- Imports orders and supports individual or bulk label creation.
- Lists more than 170 carrier connections.
- Offers over 100 plug-and-play integrations.
- Includes tracking pages, notifications, and returns portals.
- Free plan allows up to 20 parcels monthly.
Against
- Free plan is limited to 20 parcels per month.
- Paid plans have annual label-volume limits.
- Full shipping support is specified for eight countries.
- Lite is listed at €280.10 a month, billed monthly.
The verdict
Sendcloud combines order handling, carrier connections, shipping labels, and post-purchase tools in one e-commerce shipping platform. Check regional conditions and plan label limits against your shipping volume before choosing a tier.
Who it suits
It suits e-commerce businesses looking to organize shipping without a full logistics team, especially those working with multiple couriers or store platforms. Its stated regional support is centered on several European countries.
Plans and prices
Free
up to 20 parcels/month · no subscription fee · no courier contract required
Read 30 Sep 2026 · sendcloud.com
Lite
3 users · 3 integrations · 5 shipping rules · max. 4 800 labels/year
Read 30 Sep 2026 · sendcloud.com
Growth
5 users · 5 integrations · 10 shipping rules · max. 12 000 labels/year
Read 30 Sep 2026 · sendcloud.com
Premium
10 users · unlimited integrations · unlimited shipping rules · max. 120 000 labels/year
Read 30 Sep 2026 · sendcloud.com
Pro
unlimited users · unlimited integrations · unlimited shipping rules · max. 360 000 labels/year
Read 30 Sep 2026 · sendcloud.com
Enterprise
tailored solutions · custom tech stacks · extra support, expertise, and data
Read 30 Sep 2026 · sendcloud.com
On the record
- API
- Sendcloud offers an API for custom connections and says users can also manually create shipments or upload orders by CSV.sendcloud.com · read 30 Sep 2026
- Audience
- Sendcloud describes its platform as built for e-commerce businesses that want to structure and automate shipping without needing a full logistics team.sendcloud.com · read 30 Sep 2026
- Carriers
- Sendcloud says it connects users to more than 170 international carriers.sendcloud.com · read 30 Sep 2026
- Certification
- Sendcloud's security page says its platform and organization are in scope of ISO 27001 certification and references its current ISO 27001:2022 certification.sendcloud.com · read 30 Sep 2026
- Company history
- The company says three friends who ran an online store built the first version of Sendcloud in 2012 as a label-printing tool for PostNL parcels.sendcloud.com · read 30 Sep 2026
- Integrations
- Sendcloud lists over 100 plug-and-play integrations, including Shopify, Etsy, Amazon, Magento, eBay, WooCommerce, Odoo, and Zendesk.sendcloud.com · read 30 Sep 2026
- Limits
- The pricing page lists maximum annual label volumes of 4 800 for Lite, 12 000 for Growth, 120 000 for Premium, and 360 000 for Pro.sendcloud.com · read 30 Sep 2026
- Post-purchase features
- Features include branded tracking pages, customer tracking notifications, returns portals, checkout delivery options, and shipping analytics.sendcloud.com · read 30 Sep 2026
- Product
- Sendcloud is a shipping platform for e-commerce that connects online stores to couriers and supports labels, tracking, and returns.sendcloud.com · read 30 Sep 2026
- Regional availability
- Sendcloud fully supports shipping from Austria, Belgium, France, Germany, Italy, the Netherlands, Spain, and the United Kingdom, with additional conditions for several other European countries.sendcloud.com · read 30 Sep 2026
- Security
- Sendcloud says it complies with GDPR, encrypts data at rest and in transit, and hosts data in AWS EU Central and EU North regions.sendcloud.com · read 30 Sep 2026
- Shipping workflow
- The platform imports order details and lets users select delivery options and create labels individually or in bulk.sendcloud.com · read 30 Sep 2026
- Support
- The Lite plan includes email and live chat support, Growth adds phone support, and Pro lists a Customer Success Manager and guided onboarding.sendcloud.com · read 30 Sep 2026
- Trial
- The pricing page offers a 14-day free trial and says no credit card is required.sendcloud.com · read 30 Sep 2026
