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TrackLogy
Dover, Delaware, United States
What it is
TrackLogy is a post-purchase platform for ecommerce brands, combining shipment tracking, customer notifications, branded tracking pages, and shipment status responses through an API. It detects carriers from tracking numbers, provides a unified shipment feed and history, and supports issue detection and alerts. The site says it supports more than 1,200 active providers across 150+ countries and targets a shipment status response in about two minutes, depending on carrier response time. Milestone-triggered email and SMS notifications can use branded templates and customer preference controls. All plans include a public tracking page; custom domains, brand customization, product recommendations, and review prompts are paid-plan features. Analytics cover carrier on-time performance, transit-time benchmarking, issue rates, WISMO correlations, and scheduled exports. WooCommerce has a native WordPress plugin, and custom platforms can connect through the REST API; the Shopify app is marked coming soon. The free plan allows 20 shipments per month. Pro costs $9 a month and includes 1,200 shipments per year, tracking, notifications, analytics, and full API access.
For and against
For
- Carrier detection uses tracking numbers.
- Supports more than 1,200 providers across 150+ countries.
- Milestone notifications can use email and SMS.
- All plans include a public tracking page.
- WooCommerce has a native WordPress plugin.
Against
- Free plan allows 20 shipments per month.
- Pro includes 1,200 shipments per year.
- Shopify app is marked coming soon.
- Custom domains are paid-plan features.
The verdict
TrackLogy combines shipment status visibility, customer notifications, and analytics for ecommerce workflows. Review shipment allowances and plan-specific branding features before selecting a plan.
Who it suits
TrackLogy is aimed at ecommerce brands managing post-purchase shipment communications. It may suit teams using WooCommerce or connecting a custom platform through the REST API.
Plans and prices
14-Day Free Trial
100 shipments during trial · all Pro features · cancel anytime
Read 30 Sep 2026 · tracklogy.com
Free Forever
20 shipments/month · no credit card · no expiry
Read 30 Sep 2026 · tracklogy.com
Pro
1,200 shipments/yr · automatic shipment tracking · branded tracking page · email, SMS & admin alerts
Read 30 Sep 2026 · tracklogy.com
Enterprise
20,000+ shipments/month · everything in Pro · dedicated account manager · custom integrations & API
Read 30 Sep 2026 · tracklogy.com
On the record
- Analytics
- Analytics include carrier on-time performance, transit-time benchmarking, issue-rate analysis, WISMO correlation reports, and scheduled exports.tracklogy.com · read 30 Sep 2026
- API
- The REST API offers programmatic shipment tracking, real-time webhooks, API-key authentication, and an OpenAPI 3.1 specification.tracklogy.com · read 30 Sep 2026
- Audience and support
- TrackLogy describes itself as built for ecommerce brands; Enterprise includes a dedicated account manager and priority onboarding and SLA.tracklogy.com · read 30 Sep 2026
- Branded pages
- Custom-domain hosting, brand customization, product recommendations, and review prompts are paid-plan features; a public tracking page is available on all plans.tracklogy.com · read 30 Sep 2026
- Carrier coverage
- The site says it supports more than 1,200 active providers across 150+ countries.tracklogy.com · read 30 Sep 2026
- Company
- The About page says TrackLogy was founded in 2025 in Dover, Delaware; the pricing page identifies it as a product of WINDCODEX INC.tracklogy.com · read 30 Sep 2026
- Customer notifications
- It supports milestone-triggered email and SMS notifications with customizable branded templates and customer preference controls.tracklogy.com · read 30 Sep 2026
- Data protection
- The features page says data is encrypted at rest and in transit.tracklogy.com · read 30 Sep 2026
- Integrations
- WooCommerce has a native WordPress plugin, custom platforms can connect through the REST API, and the Shopify app is marked coming soon.tracklogy.com · read 30 Sep 2026
- Product
- TrackLogy is a post-purchase platform for ecommerce brands, offering shipment tracking, branded pages, notifications, and shipment status API responses.tracklogy.com · read 30 Sep 2026
- Security and service
- Pricing states that all plans include SOC 2 compliant data security, GDPR compliance tools, a 99.9% uptime SLA, and 24/7 monitoring and alerting.tracklogy.com · read 30 Sep 2026
- Tracking features
- The platform auto-detects carriers from tracking numbers, provides a unified shipment feed and history, and supports issue detection and alerts.tracklogy.com · read 30 Sep 2026
- Tracking speed
- TrackLogy says it targets returning a shipment status in about two minutes, depending on carrier response time.tracklogy.com · read 30 Sep 2026
