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TrackGenie
What it is
TrackGenie automates shipment tracking for online stores. Shipments can sync from Shopify, WooCommerce, and other e-commerce platforms without manual entry, and the service lists support for more than 1,200 global carriers, including DHL, FedEx, UPS, and USPS. Customers can receive updates by email, SMS, and WhatsApp. Stores can customize tracking pages with their logos and colors, while delivery performance analytics help identify issues and refine shipping strategy. Multi-user support includes role-based permissions. TrackGenie offers a web interface and API, with documentation for REST API integration and webhooks. Its privacy policy describes TLS/SSL protection in transit, AES-256 for sensitive data at rest, bcrypt password hashing, and role-based access controls. It also says the company does not sell personal data and describes its practices as GDPR- and CCPA-compliant. The Free plan includes up to 50 shipments monthly with basic tracking. Paid plans are Starter at $10 a month, Growth at $20 a month, and Pro at $40 a month. An Enterprise plan has custom pricing by contacting the company.
For and against
For
- Syncs shipments from e-commerce platforms automatically
- Lists support for more than 1,200 carriers
- Sends customer updates by email, SMS, and WhatsApp
- Customizable tracking pages use store logos and colors
- Free plan includes up to 50 shipments monthly
Against
- Free plan is limited to 50 shipments monthly
- Enterprise pricing requires contacting the company
- Starter, Growth, and Pro have monthly shipment caps
The verdict
TrackGenie combines automated shipment syncing, customer notifications, branded pages, and delivery analytics for online stores. The free tier is capped at 50 monthly shipments, while paid plans have stated monthly shipment limits and prices.
Who it suits
TrackGenie suits online stores that want automated shipment updates, branded tracking pages, and delivery performance analytics. Its multi-user permissions and API options may also suit teams connecting tracking into their workflows.
Plans and prices
Starter
Up to 500 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page
Read 7 Oct 2026 · trackgenie.io
Growth
Up to 2000 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page
Read 7 Oct 2026 · trackgenie.io
Pro
Up to 5000 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Custom branded tracking page
Read 7 Oct 2026 · trackgenie.io
Enterprise Plan
Custom solutions for large organizations · Dedicated support · Enterprise-grade features · Custom pricing by contacting [email protected]
Read 7 Oct 2026 · trackgenie.io
Free
Up to 50 shipments monthly · Seamless e-commerce platform integration · Access to 1,200+ global carriers · Basic tracking
Read 7 Oct 2026 · trackgenie.io
On the record
- Analytics
- The product provides delivery performance analytics to help identify issues and optimize shipping strategy.trackgenie.io · read 7 Oct 2026
- Automatic tracking
- The site says shipments sync automatically from Shopify, WooCommerce, and other e-commerce platforms without manual entry.trackgenie.io · read 7 Oct 2026
- Branded pages
- TrackGenie offers customizable tracking pages with a store’s logo and colors.trackgenie.io · read 7 Oct 2026
- Carrier coverage
- TrackGenie lists support for more than 1,200 global carriers, including DHL, FedEx, UPS, and USPS.trackgenie.io · read 7 Oct 2026
- Developer tools
- The documentation lists an API reference and webhooks.docs.trackgenie.io · read 7 Oct 2026
- Free tier limit
- The Free plan includes up to 50 shipments monthly and basic tracking.trackgenie.io · read 7 Oct 2026
- Integrations
- The maker’s documentation lists Shopify, a WooCommerce WordPress plugin, and custom REST API integration.docs.trackgenie.io · read 7 Oct 2026
- Notifications
- The site lists customer updates by email, SMS, and WhatsApp.trackgenie.io · read 7 Oct 2026
- Privacy claims
- The privacy policy says TrackGenie does not sell personal data and describes its practices as GDPR- and CCPA-compliant.trackgenie.io · read 7 Oct 2026
- Product
- TrackGenie provides automated shipment tracking for online stores.trackgenie.io · read 7 Oct 2026
- Security
- The privacy policy says TrackGenie uses TLS/SSL in transit, AES-256 for sensitive data at rest, bcrypt password hashing, and role-based access controls.trackgenie.io · read 7 Oct 2026
- Support
- The privacy policy gives [email protected] as its support contact.trackgenie.io · read 7 Oct 2026
- Team features
- TrackGenie lists multi-user support with role-based permissions.trackgenie.io · read 7 Oct 2026
