Track It Forward

Track It Forward helps organizations collect volunteer hours and track progress toward configured requirements or goals. Volunteers can log time online, through the mobile app, or with onsite check-in. Organizations can set up event calendars, collect RSVPs, customize notifications, and use event verification to record hours. Reports can be generated instantly, filtered or grouped, and exported as Excel documents. In the mobile app, volunteers can log hours, view timesheets, and sign up for events; administrators can add volunteers, review hours, and approve or decline submissions. School integrations support many student-information, learning-management, and identity systems, including Blackbaud, FACTS SIS, PowerSchool, Canvas, Google Classroom, Clever, and ClassLink. Those integrations are for student service-hour programs, and organizations are asked to contact the maker. The free plan is for grassroots organizations with fewer than 25 volunteers. Paid plans shown for 100 users start at $13.25 a month; annual billing saves 20%. A 30-day trial requires no payment method, and accounts not upgraded afterward move to the free plan. Founded in 2011, the company is headquartered in Oakland, California.

Track It Forward brings volunteer logging, event management, and reporting together, with mobile tools for volunteers and administrators. Check the free-plan eligibility and paid-plan pricing basis against the size of your organization.

It suits organizations that need volunteers to log hours and staff to manage events, approvals, and reports. Schools running student service-hour programs can ask about the listed integrations.

Track It Forward is a volunteer-hour platform for schools, nonprofits, and community programs that need attendance, service records, and goals in one workflow. It is most compelling when volunteers use several logging methods and administrators need exportable reporting, but approval and advanced verification require higher tiers.

Overview

Volunteers can submit time online, in the Android or iOS app, or through onsite check-in. Organizations can produce reports immediately, then group or filter them and export the results to Excel. That combination supports both day-to-day record collection and formal hour summaries.

Event calendars handle RSVPs, customized notifications, and event verification that can feed into hour records. Milestones show volunteers and organizers progress toward configured requirements or goals. Programs that only need a basic timesheet may find this broader event-and-goal structure unnecessary, while schools and service programs can use it to connect participation with targets.

Key features

Volunteer and administrator workflow

The mobile app covers volunteer hour entry, timesheet viewing, and event sign-up. Administrators can add volunteers and review submitted hours; approving or declining submissions starts at Premium rather than Basic. Shift scheduling, volunteer messaging, custom forms, and self-sign-up round out the operational toolkit.

School connections and data controls

School integrations support most student-information, learning-management, and identity systems, including Blackbaud, FACTS SIS, PowerSchool, Canvas, Google Classroom, Clever, and ClassLink. They are intended for student service-hour programs, with interested organizations directed to the maker's team. US data centers are described as SOC 2 and GDPR compliant, connections use HTTPS with TLS 1.2 or higher, and the site is backed up daily. The maker says customer data collected through the product is not used, shared, or sold.

Support

Email is the primary support channel, with meetings when needed. Larger organizations can purchase onboarding and training, so implementation help is available but may add to the subscription cost.

Pricing

Track It Forward uses a freemium model with a 30-day trial. The trial requires no credit card or payment method; accounts that do not upgrade move to the Free plan afterward. Subscription counts include active volunteers only, while archived inactive volunteers do not count.

The published monthly figures are shown for 100 users, so organizations should confirm how their active-volunteer count maps to a subscription. The Free plan is the only explicitly capped tier; annual billing lowers the listed paid rates by 20%.

Platforms

Track It Forward runs on the web and supports Android and iOS. The mobile apps serve both sides of the workflow: volunteers log and view hours, while administrators manage volunteers and submissions. Advanced offline mode is reserved for Advanced.

Who it's for

This is a strong fit for schools, nonprofits, and community organizations coordinating recurring events, service-hour requirements, or milestone-based programs. It also suits organizations that need Excel exports and school-system connections. Small grassroots groups under 25 volunteers can start free. Programs needing formal approval, several administrators, or richer verification should plan for Premium or Advanced; a simple one-purpose timesheet may not warrant the added event and milestone features.

Pros and cons

• Pro: Online, mobile, and onsite logging accommodates different volunteer settings.
• Pro: Instant, filterable, groupable Excel reports support administrative and school reporting.
• Pro: Event verification and milestones connect attendance with measurable service goals.
• Pro: Active-volunteer billing excludes archived inactive records.
• Con: The Free plan is limited to fewer than 25 volunteers, which can force an upgrade as a program expands.
• Con: Hour approval and multiple administrators are withheld from Basic.
• Con: Email-led support and paid large-organization training may require extra coordination and budget.

Alternatives

Nonprofit Volunteer Management Software is the broader category guide for comparing volunteer platforms.

POINT is worth choosing when unlimited volunteers and administrators, signups, scheduling, messaging, reminders, and group management are the priority on its free plan.

VolunteerMark suits organizations that prefer a free-forever plan for up to 50 volunteers with one administrator and unlimited event creation.

GivePulse is an option for teams whose needs fit its administrator, subgroup, and custom-field limits or its Give Joy subscription.

Vome is better for programs seeking unlimited volunteers and admin seats on a forever-free Recruit plan with application and onboarding tools.

OpenVolMgr is for organizations that want open-source, self-hosted deployment and control over their infrastructure.

Get Connected by Galaxy Digital may fit organizations seeking custom pricing not based on volunteer count.

Volunteer Impact by Better Impact is a paid alternative with administrator-based Foundation and Growth plans.

Civic Champs is for organizations comfortable with paid plans priced by active-volunteer bands and unlimited administrators.

Verdict

Choose Track It Forward if your organization needs flexible hour capture, event-linked verification, progress milestones, and reports that can move into Excel. Look elsewhere if you need approval on the entry plan, a higher free-plan volunteer ceiling, or self-hosted control; those requirements point toward a different tier or platform.