- Home
- Nonprofit Volunteer Management Software
- Volunteer Impact by Better Impact
Volunteer Impact by Better Impact
Hamilton, Ontario, Canada
What it is
Volunteer Impact by Better Impact helps organizations coordinate volunteer recruitment, scheduling, training, hours, and communication. Organizations can post opportunities, collect applications, and manage screening and approvals. Shifts may be one-time, recurring, or event-based, with self-scheduling available through the portal or app. Administrators can create multimedia eLearning courses, assign quizzes, and share materials through an online document library. The system tracks volunteer hours, collects feedback, and provides standard reports and customizable raw data reports. Volunteers can use a browser or mobile app to view shifts, log hours, access training, contact others, and share feedback. The administrative interface is designed for web browsers and is easier to use on a computer than on a mobile device. Better Impact offers phone, chat, and email support 24 hours a day, five days a week, plus training videos and help files. Pricing depends on plan features and volunteer count; billing counts accepted and inactive profiles, not applicants, in-process profiles, or archived profiles. Foundation includes three administrators, Growth ten, and Impact unlimited administrators; only Impact lists subaccount management and a REST API. Pricing is on request.
For and against
For
- Supports volunteer applications and approval workflows.
- Volunteers can self-schedule eligible shifts.
- Includes training courses, quizzes, and document sharing.
- Impact includes a REST API and subaccounts.
Against
- Pricing is available on request.
- The administrative web interface is easier on a computer.
- Foundation is limited to three administrators.
- Subaccount management is listed only for Impact.
The verdict
Volunteer Impact covers volunteer recruitment, scheduling, training, time tracking, and communication across web and mobile access. Compare plan administrator limits and feature availability when evaluating the on-request pricing.
Who it suits
Volunteer Impact suits nonprofits and other organizations that rely on volunteers, including faith-based groups, higher education, healthcare, parks, and government agencies. Its mobile tools support volunteers, while administrators may prefer a computer for the web interface.
Plans and prices
Foundation
3 administrators · core volunteer applications, scheduling, role assignments, hour tracking, basic reports
Read 9 Oct 2026 · betterimpact.com
Growth
10 administrators · Foundation features plus advanced scheduling, background check integration, online training, automated shift reminder emails
Read 9 Oct 2026 · betterimpact.com
Impact
Unlimited administrators · multi-level oversight · subaccounts · customized raw data reporting
Read 9 Oct 2026 · betterimpact.com
On the record
- Administrative platform
- The administrative interface is designed for web browsers and is easier to use on a computer than on a mobile device.betterimpact.com · read 9 Oct 2026
- API availability
- Impact includes an available JSON-based REST API for data extraction, and API keys can be scoped by module.betterimpact.com · read 9 Oct 2026
- Integrations
- Better Impact products integrate with one another and with Sterling Volunteers for background checks; other software connections are available through its REST API and Excel or CSV exports.support.betterimpact.com · read 9 Oct 2026
- Intended users
- Better Impact describes its audience as nonprofits and other volunteer-reliant organizations, including faith-based groups, higher education, healthcare, parks, and government agencies.betterimpact.com · read 9 Oct 2026
- Mobile access
- Volunteers can use a web browser or the mobile app to view shifts, self-schedule where enabled, log hours, access training, contact others, and share feedback.betterimpact.com · read 9 Oct 2026
- Plan limits
- Foundation includes three administrators, Growth includes ten, and Impact includes unlimited administrators; subaccount management is listed only for Impact.betterimpact.com · read 9 Oct 2026
- Pricing basis
- Pricing depends on plan features and volunteer count, and bills only accepted and inactive volunteer profiles, not applicants, in-process profiles, or archived profiles.betterimpact.com · read 9 Oct 2026
- Purpose
- Volunteer Impact centralizes volunteer scheduling, hours, and communication in one system for organizations that rely on volunteers.betterimpact.com · read 9 Oct 2026
- Recruitment
- Organizations can post volunteer opportunities, collect online applications, and manage applicant screening and approvals.betterimpact.com · read 9 Oct 2026
- Reporting
- Volunteer Impact tracks hours, collects feedback, and provides standard and customizable raw data reports.betterimpact.com · read 9 Oct 2026
- Scheduling
- The software supports one-time, recurring, and event-based shifts, with volunteer self-scheduling through the portal or app.betterimpact.com · read 9 Oct 2026
- Security
- Volunteer Impact is ISO/IEC 27001 and 27017 certified and offers database encryption, user permissions, two-factor authentication, and single sign-on; Better Impact states its solutions are HIPAA-compliant.betterimpact.com · read 9 Oct 2026
- Support
- Better Impact offers phone, chat, and email support from its team 24 hours a day, five days a week, plus on-demand training videos and help files.betterimpact.com · read 9 Oct 2026
- Training
- Organizations can create eLearning courses with multimedia, assign quizzes, and share training materials through an online document library.betterimpact.com · read 9 Oct 2026
