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SuiteCX

No phone app

7.1No. 7 of 22
in Customer Journey Mapping Software
  • Recognised40% of the score82
  • Phone app26% of the score0
  • Documented20% of the score84
  • Free plan14% of the score30
Free plan
No
Runs on
api, Web
Visit site Alternatives

Summary

SuiteCX is ranked #7 of 22 in customer journey mapping software on Samsung Mobile US Press. It runs on API, Web.

Compared on customer journey mapping software

Service blueprints
Yessuitecx360.com
Emotion mapping
Yessuitecx360.com
Persona profiles
Yessuitecx360.com

Facts

Product
SuiteCX is a customer experience, journey mapping and journey analytics platform for designing, visualizing and improving customer experiences.suitecx360.com · 4 Oct 2026
Journey mapping
It provides persona and segment maps, storytelling maps, brainstorming maps, infographics and other journey visualizations.suitecx360.com · 4 Oct 2026
CX assessment
It organizes customer, employee and institutional diagnostic data and helps identify experience gaps and improvement priorities.suitecx360.com · 4 Oct 2026
Planning
Assessment findings and journey map recommendations can be prioritized and organized into interactive roadmaps and project charters.suitecx360.com · 4 Oct 2026
Data sources
The platform can bring survey responses, NPS, CSAT, segmentation, clickstream, social, analytics and operational data into customer journey maps.suitecx360.com · 4 Oct 2026
Integrations and APIs
SuiteCX describes import and export tools, a RESTful API, a CSV API and customized APIs for connecting web enabled resources.suitecx360.com · 4 Oct 2026
Security
The FAQ says SuiteCX offers configurable environments intended to secure customer experience assets and supports shared or private server environments.suitecx360.com · 4 Oct 2026
Customization
Customers can request changes to branding, terminology, icons, workflow, visible features and map backgrounds.suitecx360.com · 4 Oct 2026
Usage limits
The FAQ says private servers have no stated limits on users, projects, maps or IPoints, while shared server accounts may have up to 20 users with no per user charge.suitecx360.com · 4 Oct 2026
Access
SuiteCX runs in a browser and the FAQ lists Firefox as preferred, with Safari and Chrome supported.suitecx360.com · 4 Oct 2026
Support
The company says its flat license fee includes unlimited support and training in the first year regardless of users or storage, and it offers online help and training.suitecx360.com · 4 Oct 2026
Training
SuiteCX offers online courses, webinars, downloadable materials, videos and onsite training workshops.suitecx360.com · 4 Oct 2026
Intended users
The company says the tools were developed for CX practitioners and are used by consultants and company executives.suitecx360.com · 4 Oct 2026
Pricing visibility
The pages reviewed describe a flat license fee but do not state a current price or list named plans.suitecx360.com · 4 Oct 2026

Best SuiteCX alternatives

See all 20
Milkymap No. 1 8.8 iPhone only€9/moUXPressia No. 2 8.3 No phone app$36/moSmaply No. 3 8.2 No phone app$38/moCustomer Journey App No. 4 8.1 No phone app€29/moCustellence No. 5 7.2 No phone app$166.58/moTheyDo No. 6 7.1 No phone app

Where it ranks on Samsung Mobile US Press

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Sources