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Spoonfed
What it is
Spoonfed is catering management software for online ordering and end-to-end catering operations. Customers can choose delivery or pickup, while menus can show items available for a selected date and time. For enterprise group orders, a meeting facilitator shares a link so individuals can place their own orders. The back office has an order calendar spanning a chosen period, with links to order details for processing and editing. Spoonfed Console provides oversight and management across multiple accounts, including reporting and data exports. Listed integrations include Xero, Oracle Financials, Stripe, Google Maps, DoorDash, Orkestro, Access EPoS, and Mailchimp. Enterprise security features include single sign-on and user roles and permissions. Spoonfed says Google Cloud hosts personal information and that data is encrypted in transit and at rest. The cloud-based service requires no software download, and the company recommends a good Wi-Fi connection. Dedicated customer support is offered through Intercom, with training resources. Spoonfed is available on Android, iOS, and the web. Pricing is not published as a fixed tariff; prospective customers are asked to discuss it in a no-obligation conversation. The listed plan has no price and uses a monthly SaaS model with a hosting fee plus charges based on usage and selected features. The company was founded in 2013.
For and against
For
- Customers can select delivery or pickup.
- Menus show items for a selected date and time.
- Group ordering lets individuals submit their own orders.
- Console supports multi-account reporting and data exports.
- The cloud service requires no software download.
Against
- Pricing is not published as a fixed tariff.
- The listed plan price is not provided.
- Spoonfed recommends a good Wi-Fi connection.
The verdict
Spoonfed combines customer ordering with back-office order management and multi-account oversight. Pricing is tailored through a conversation rather than published as a fixed tariff.
Who it suits
Spoonfed describes use cases for independent caterers, restaurants, contract caterers, universities, workplaces, public institutions, and healthcare organizations. Its group-ordering and multi-account tools may suit teams managing orders across catering operations.
Plans and prices
Spoonfed
Monthly SaaS; hosting fee plus charges based on usage and selected features; tailored terms may be available for larger customers
Read 9 Oct 2026 · getspoonfed.com
On the record
- Audience
- Spoonfed describes use cases including independent caterers, restaurants, contract caterers, universities, workplaces, public institutions and healthcare organizations.getspoonfed.com · read 9 Oct 2026
- Back office
- The back office includes an order calendar that shows orders across a time period and links to order details for processing and editing.getspoonfed.com · read 9 Oct 2026
- Data protection
- Spoonfed says it uses Google Cloud to host personal information and encrypts data in transit and at rest; its privacy policy was last updated on 26 April 2024.getspoonfed.com · read 9 Oct 2026
- Enterprise
- Spoonfed Console provides oversight and management across multiple accounts, including reporting and data exports.getspoonfed.com · read 9 Oct 2026
- Group orders
- Enterprise group ordering lets a meeting facilitator share a link for individuals to place their own orders.getspoonfed.com · read 9 Oct 2026
- Integrations
- Listed integrations include Xero, Oracle Financials, Stripe, Google Maps, DoorDash, Orkestro, Access EPoS and Mailchimp.getspoonfed.com · read 9 Oct 2026
- Ordering
- Customers can choose delivery or pickup, and dynamic menus show items available for the selected date and time.getspoonfed.com · read 9 Oct 2026
- Pricing
- Pricing is not published as a fixed tariff; the company asks prospective customers to discuss pricing in a no-obligation conversation.getspoonfed.com · read 9 Oct 2026
- Product
- Spoonfed is catering management software for online ordering and end-to-end catering operations.getspoonfed.com · read 9 Oct 2026
- Security
- Enterprise security features include single sign-on and user roles and permissions.getspoonfed.com · read 9 Oct 2026
- Setup
- The service is cloud based and requires no software download; Spoonfed recommends a good Wi-Fi connection.getspoonfed.com · read 9 Oct 2026
- Support
- Spoonfed offers dedicated customer support through Intercom and provides training resources.getspoonfed.com · read 9 Oct 2026
