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ShopKey Shop Management
Kenosha, Wisconsin, United States
What it is
ShopKey Shop Management is software for auto repair businesses, covering shop operations from service advising through the final invoice. Its tools include parts and labor estimates, work orders, digital inspections, estimate approvals, technician time tracking, and vehicle history. An interactive work-in-progress screen brings together vehicle and customer searches, payment checks, gross margins, vehicle history, and current bay activity. The product includes more than 180 integrated reports and electronic catalogs for sourcing and ordering parts, including specialty parts and tires. ShopKey Pro integration provides OEM repair information and SureTrack Real Fixes. Optional connections include a QuickBooks Integrator for transferring shop accounting and customer information, XCharge for card payments, and Mobile ManagerPro for starting inspections, estimates, and repair orders on a preconfigured tablet. Selected reports are available in a browser through the ShopKey Pro home screen. Snap-on says shop data is backed up nightly to managed backup servers and the product includes data protection and recovery features. Automatic updates provide fixes, patches, enhancements, and vehicle information.
For and against
For
- Includes more than 180 integrated reports.
- Supports digital inspections and estimate approvals.
- Electronic catalogs include specialty parts and tires.
- Shop data is backed up nightly, according to Snap-on.
- Automatic updates provide fixes and vehicle information.
Against
- Pricing is available by contacting a Snap-on representative.
- QuickBooks integration is optional.
- XCharge payment processing is optional.
- Mobile ManagerPro is optional.
The verdict
ShopKey Shop Management covers repair-shop workflows from estimates through invoicing, with reporting and optional integrations. Buyers should confirm pricing and which optional tools they need with a Snap-on representative.
Who it suits
It is intended for auto repair businesses managing estimates, work orders, inspections, payments, and shop reporting. Optional tools may suit shops that want tablet-based workflows or connections to QuickBooks and card processing.
Plans and prices
ShopKey Shop Management System
Contact a Snap-on representative for information
Read 4 Oct 2026 · snapon.com
On the record
- Accounting integration
- The optional QuickBooks Integrator transfers shop accounting and customer information to QuickBooks.snapon.com · read 4 Oct 2026
- Browser access
- Selected shop reports are accessible through an internet browser via the ShopKey Pro home screen.snapon.com · read 4 Oct 2026
- Data protection
- Snap-on says the product includes data recovery and protection features and automatically backs up shop data nightly to its professionally managed backup servers.snapon.com · read 4 Oct 2026
- Estimates
- The system includes parts and labor estimating tools.snapon.com · read 4 Oct 2026
- Intended users
- Snap-on describes the system as shop management software for auto repair businesses.snapon.com · read 4 Oct 2026
- Mobile workflow
- The optional Mobile ManagerPro lets users start inspections, estimates, and repair orders on a preconfigured tablet at the vehicle or elsewhere.snapon.com · read 4 Oct 2026
- Parts catalogs
- Electronic parts catalogs support parts sourcing and ordering, including specialty parts and tires.snapon.com · read 4 Oct 2026
- Payment processing
- The optional XCharge feature processes credit and debit card payments from the management software.snapon.com · read 4 Oct 2026
- Purpose
- ShopKey Shop Management gives auto repair businesses a view of shop operations from service advising through the final invoice.snapon.com · read 4 Oct 2026
- Reports
- The product includes more than 180 integrated reports.snapon.com · read 4 Oct 2026
- ShopKey Pro
- Integration with ShopKey Pro provides OEM repair information and SureTrack Real Fixes.snapon.com · read 4 Oct 2026
- Support
- The brochure lists ShopKey technical support by email at [email protected] or by phone at 800-944-3877.snapon.com · read 4 Oct 2026
- Updates
- The product provides automatic software updates with fixes, patches, enhancements, and vehicle information.snapon.com · read 4 Oct 2026
- Work in progress
- Its interactive work-in-progress screen lets users search vehicles and customers, verify payments, check gross margins, review vehicle history, and see current bay activity.snapon.com · read 4 Oct 2026
