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GEM-CAR
Montreal, Quebec, Canada
What it is
GEM-CAR is management software for automotive repair shops, bringing work orders, invoicing, inventory, scheduling, and point of sale into one product. Its cloud edition, GEM-CAR Cloud V16, provides real-time access to those shop functions from connected devices and includes online scheduling, VIN decoding, and more than 100 reports. V16 also lists automatic VIN reading, supplier-invoice analysis, in-interface support, 140 new GEM-LINK supplier connections, and an automated pricing matrix. The separate V14 desktop edition is installed locally, stores data locally, and does not depend on internet access. User permissions, controls for functions and add-ons, and change history are available. Listed integrations include Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook, and Yahoo. Plans are I Standard at $149 a month, II Premium at $299 a month, and III Elite at $379 a month. A 30-day cloud trial requires no credit card. GEM-CAR also supports heavy-duty truck centers, boat stores, bicycle repair workshops, tire shops, and transmission repair centers.
For and against
For
- Cloud V16 provides real-time access to shop functions.
- V14 stores data locally without internet dependency.
- Includes more than 100 reports.
- Supports user permissions and change history.
- A 30-day cloud trial requires no credit card.
Against
- No free plan is listed.
- Plans start at $149 a month.
- Cloud access requires an internet connection.
The verdict
GEM-CAR covers core repair-shop operations in cloud and locally installed editions. Shops should distinguish the internet-independent V14 desktop option from the connected-device access provided by Cloud V16.
Who it suits
It is primarily suited to auto repair shops managing jobs, parts, scheduling, and sales. The listed target users also include truck, boat, bicycle, tire, and transmission repair businesses.
Plans and prices
I Standard
100 GB storage · 2 included users · estimates, repair orders, invoices, scheduling, VIN decoder, email, texting, tire storage, accounting, training
Read 19 Oct 2026 · kiloism.gem-car.com
II Premium
200 GB storage · 3 included users · Standard features plus repair-estimator integration, five parts-vendor integrations, barcode inventory, courtesy vehicles, tool rental, digital inspection
Read 19 Oct 2026 · kiloism.gem-car.com
III Elite
200 GB storage · 5 included users · Premium features plus website landing page, online booking, project management, SOP module
Read 19 Oct 2026 · kiloism.gem-car.com
On the record
- Accounting add-on
- GEM-BOOKS supports bookkeeping, consolidated statements across divisions and currencies, and payment collection through email or text.kiloism.gem-car.com · read 19 Oct 2026
- API and SDKs
- The opened official documentation describes integrations and installer tooling but does not publish a general public API or SDK.docs.gem-car.com · read 19 Oct 2026
- Cloud access
- Cloud V16 provides real-time access to work orders, scheduling, invoicing and inventory from desktops, tablets and smartphones without installation.gem-car.ai · read 19 Oct 2026
- Cloud edition
- GEM-CAR Cloud (V16) provides real-time access to work orders, scheduling, invoicing and inventory from any device.gem-car.ai · read 1 Oct 2026
- Communication
- The GEM-SMS add-on sends appointment confirmations, estimates with photos, completion notices and review requests by text.kiloism.gem-car.com · read 19 Oct 2026
- Company identity
- LinkedIn identifies GEM-CAR as a privately held software-development company headquartered in Montreal, Quebec, with 11–50 employees and a 2001 founding year.ca.linkedin.com · read 19 Oct 2026
- Core modules
- The cloud product includes point of sale, work orders and inspections, online scheduling, VIN decoding and more than 100 reports.gem-car-cloud.com · read 1 Oct 2026
- Data protection
- The privacy policy says personal information is transmitted using TLS, stored securely, and accessible only to employees.gem-car-cloud.com · read 1 Oct 2026
- Desktop edition
- GEM-CAR V14 is locally installed desktop software with local data storage and no internet dependency.gem-car.ai · read 1 Oct 2026
- Digital inspections
- The software includes digital vehicle inspections and work-order templates with vehicle identification data and legal clauses.kiloism.gem-car.com · read 19 Oct 2026
- Documentation scope
- The official documentation includes user manuals, installation guidance, system requirements, integration instructions and version release notes for V14 and related modules.docs.gem-car.com · read 19 Oct 2026
- Google Play listing
- The GEM-CAR Android listing shows 500+ downloads, an Everyone content rating and an update dated April 16, 2026; no star rating is displayed in the opened listing.play.google.com · read 19 Oct 2026
- Installation support
- Installing V14 requires a scheduled support appointment and may take up to three hours.docs.gem-car.biz · read 19 Oct 2026
- Integrations
- The product brochure lists integrations with Mitchell, ALLDATA, Identifix, Shopify, WooCommerce, Mailchimp, Gmail, Outlook and Yahoo.gem-car-cloud.com · read 1 Oct 2026
- Inventory
- Inventory tools track quantities, kits, minimum and maximum thresholds, returns and barcode scans.kiloism.gem-car.com · read 19 Oct 2026
- Legal developer name
- The Google Play listing names V2V Technologies Inc as the developer and gives a Montreal address at 4460 rue Bélanger.play.google.com · read 19 Oct 2026
- Limit: bugs and slow support
- Recent Trustindex reviews report frequent bugs, slow performance, accounting discrepancies and difficulty getting timely support, especially around newer versions.trustindex.io · read 19 Oct 2026
- Limit: interface and training
- A G2 reviewer describes the interface as dated and says first-time users may lack sufficient training.g2.com · read 19 Oct 2026
