- Home
- Order Tracking Software
- ShipSagar
ShipSagar
The listed office is 306, Third Floor, Tower A1, Corporate Park, Sector 142, Noida, Uttar Pradesh 201301, India.
What it is
ShipSagar is shipment-tracking software for Indian eCommerce and direct-to-consumer brands, logistics teams, enterprises, and marketplaces. It tracks shipments across more than 500 Indian and international courier partners, with a dashboard for live statuses such as out for delivery, delivered, return to origin, exceptions, pending, and undelivered. Day-wise and carrier-wise views help teams review shipment activity, and CSV or Excel uploads can handle thousands of AWB numbers. Delivery updates can go by email and SMS; WhatsApp is an optional add-on with extra cost. Businesses can offer a white-label tracking page on their domain, using their logo and brand colors. The REST API provides standardized JSON responses, automatic carrier detection, and shipment-update webhooks. Shopify and WooCommerce integrations are available, along with connections for custom platforms and ERPs. Carrier reports compare shipment outcomes, and NDR reports can be filtered and downloaded in Excel. The free plan includes 50 tracking credits with no time limit; the Growth Plan charges ₹2 per tracked shipment.
For and against
For
- Tracks shipments across 500+ courier partners
- Bulk CSV and Excel AWB uploads
- Branded tracking pages use your domain
- REST API includes webhooks and carrier detection
- Free plan has 50 credits with no time limit
Against
- WhatsApp notifications cost extra
- Free plan is limited to 50 tracking credits
- Growth Plan is billed per tracked shipment
The verdict
ShipSagar brings multi-carrier shipment tracking, branded tracking pages, and operational reports into one service. A free plan is available, while the Growth Plan is billed at ₹2 per tracked shipment.
Who it suits
ShipSagar suits Indian businesses and logistics teams that need to track shipments across multiple carriers, manage bulk AWNs, and provide branded customer updates. Its API and integrations may also suit teams connecting tracking to storefronts, platforms, or ERPs.
Plans and prices
Free Plan
50 shipment tracking credits · no credit card · no time limit · core dashboard
Read 2 Oct 2026 · shipsagar.com
Growth Plan
unlimited tracking · email and SMS notifications · WhatsApp optional add-on · branded tracking page
Read 2 Oct 2026 · shipsagar.com
On the record
- Analytics and NDR
- Carrier reports compare delivered, RTO, undelivered and in-transit percentages, while NDR reports can be filtered and downloaded in Excel format.shipsagar.com · read 2 Oct 2026
- API
- The REST API provides standardized JSON tracking responses, automatic carrier detection and webhook events for shipment updates.shipsagar.com · read 2 Oct 2026
- Branded tracking
- Customers can track orders on a white-label page using the business's own domain, logo and brand colors.shipsagar.com · read 2 Oct 2026
- Bulk management
- Users can upload thousands of AWB numbers through CSV or Excel files.shipsagar.com · read 2 Oct 2026
- Core purpose
- ShipSagar is shipment tracking software for Indian eCommerce and D2C brands, logistics teams, enterprises and marketplaces.shipsagar.com · read 2 Oct 2026
- Courier coverage
- The platform tracks shipments across more than 500 Indian and international courier partners.shipsagar.com · read 2 Oct 2026
- Dashboard
- Its dashboard shows live shipment statuses including out for delivery, delivered, RTO, exception, pending and undelivered, with day-wise and carrier-wise views.shipsagar.com · read 2 Oct 2026
- Integrations
- ShipSagar integrates with Shopify through REST API or webhooks and with WooCommerce through webhooks; custom platforms and ERPs can also connect.shipsagar.com · read 2 Oct 2026
- Notifications
- ShipSagar automatically sends delivery updates by email, SMS and WhatsApp, with WhatsApp marked as an add-on with extra cost.shipsagar.com · read 2 Oct 2026
- Security and reliability
- ShipSagar states that it provides 99.9% platform uptime, sub-second API response times, end-to-end encrypted data handling and a GDPR-ready compliance architecture.shipsagar.com · read 2 Oct 2026
- Support
- Support is available Monday to Saturday from 9:30 AM to 6:30 PM IST through the contact page, email or phone.shipsagar.com · read 2 Oct 2026
