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Shipday
What it is
Shipday is a delivery management platform for dispatching orders and coordinating drivers. It supports live delivery tracking, customer notifications, and dispatch management, and can work with in-house drivers or third-party delivery services. The platform is available on web, phone, and tablet. Drivers use a mobile app for order details, routes, updates, chat, and proof of delivery by photo or signature. Shipday lists more than 100 integrated partners. API access is available, while the Professional plan includes API and webhook access. Its free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. Paid plans start at $19 a month, and the full platform can be tried free for 14 days without a credit card. Paid plans provide multi-user access, with account counts varying by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.
For and against
For
- Tracks deliveries live and notifies customers.
- Driver app includes routes, chat, and delivery proof.
- Supports in-house and third-party delivery services.
- Free plan includes up to 300 monthly orders.
- Offers a 14-day trial without a credit card.
Against
- Free plan allows only 10 driver accounts.
- Free plan has one dispatch account.
- Paid plans start at $19 a month.
The verdict
Shipday combines dispatch, driver app workflows, delivery tracking, and proof of delivery across its platform. Compare the free plan's monthly order and account caps with your operation before selecting a paid plan.
Who it suits
Shipday suits delivery operations that need dispatch tools, driver coordination, and customer tracking. Its free plan may fit teams within the stated order and account limits; larger teams can review paid plans.
Plans and prices
Basic
300 orders/month · 10 driver accounts · 1 dispatch account
Read 28 Sep 2026 · shipday.com
Professional Lite
15 driver accounts · 5 dispatch/staff accounts · 5 admin users
Read 28 Sep 2026 · shipday.com
Professional
Unlimited driver accounts · Unlimited paid orders · Up to 5 users
Read 28 Sep 2026 · shipday.com
Branded Premium
300 orders included · $0.04 per additional order · Up to 15 users
Read 20 Sep 2026 · shipday.com
Elite
300 orders/month
Read 28 Sep 2026 · shipday.com
Business AI
1,000 orders included · $0.25 per additional order
Read 28 Sep 2026 · shipday.com
Enterprise
Multi-location delivery operations · Enterprise security · Full AI Agents suite · Dedicated team
Read 20 Sep 2026 · shipday.com
On the record
- AI features
- AI features include review automation, coaching, calls, dispatch, reports, and customer chat.shipday.com · read 28 Sep 2026
- API access
- Yesshipday.com · read 20 Sep 2026
- API and webhooks
- The Professional plan includes API and webhook access.shipday.com · read 28 Sep 2026
- Customer count
- Shipday says it serves more than 6,000 businesses worldwide.shipday.com · read 28 Sep 2026
- Customer notifications
- Yesshipday.com · read 20 Sep 2026
- Dispatch management
- Yesshipday.com · read 20 Sep 2026
- Driver app
- Drivers use a mobile app for order information, routes, updates, chat, and proof of delivery.shipday.com · read 28 Sep 2026
- Free plan limits
- Free plan supports up to 300 orders per month, 10 driver accounts, and 1 dispatch account.shipday.com · read 28 Sep 2026
- Global reach
- Shipday says its businesses are represented in more than 100 countries.shipday.com · read 28 Sep 2026
- Integrated partners
- Shipday lists more than 100 integrated partners.shipday.com · read 28 Sep 2026
- Live delivery tracking
- Yesshipday.com · read 20 Sep 2026
- Customer notifications
- Customers can receive SMS notifications with live tracking and email delivery receipts.shipday.com · read 28 Sep 2026
- Orders delivered
- Shipday reports more than 30 million orders delivered.shipday.com · read 28 Sep 2026
- Paid starting price
- Paid plans start at $19 USD per month.shipday.com · read 28 Sep 2026
- Platform availability
- Shipday is available on web, phone, and tablet.shipday.com · read 28 Sep 2026
- Pricing model
- Plans include a free tier and paid monthly plans with included orders plus extra-order charges.shipday.com · read 28 Sep 2026
- Proof of delivery
- Proof can include photos, signatures, and accurate delivery timestamps.shipday.com · read 28 Sep 2026
- Route planning
- Shipday claims its advanced route planning can deliver up to 30% faster.shipday.com · read 28 Sep 2026