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Shipday

What it is

Shipday is a delivery management platform for dispatching orders and coordinating drivers. It supports live delivery tracking, customer notifications, and dispatch management, and can work with in-house drivers or third-party delivery services. The platform is available on web, phone, and tablet. Drivers use a mobile app for order details, routes, updates, chat, and proof of delivery by photo or signature. Shipday lists more than 100 integrated partners. API access is available, while the Professional plan includes API and webhook access. Its free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. Paid plans start at $19 a month, and the full platform can be tried free for 14 days without a credit card. Paid plans provide multi-user access, with account counts varying by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.

For and against

For

  • Tracks deliveries live and notifies customers.
  • Driver app includes routes, chat, and delivery proof.
  • Supports in-house and third-party delivery services.
  • Free plan includes up to 300 monthly orders.
  • Offers a 14-day trial without a credit card.

Against

  • Free plan allows only 10 driver accounts.
  • Free plan has one dispatch account.
  • Paid plans start at $19 a month.

The verdict

Shipday combines dispatch, driver app workflows, delivery tracking, and proof of delivery across its platform. Compare the free plan's monthly order and account caps with your operation before selecting a paid plan.

Who it suits

Shipday suits delivery operations that need dispatch tools, driver coordination, and customer tracking. Its free plan may fit teams within the stated order and account limits; larger teams can review paid plans.

Plans and prices

Basic

Free

300 orders/month · 10 driver accounts · 1 dispatch account

Professional Lite

$19a month

15 driver accounts · 5 dispatch/staff accounts · 5 admin users

Professional

$39a month

Unlimited driver accounts · Unlimited paid orders · Up to 5 users

Branded Premium

$39a month

300 orders included · $0.04 per additional order · Up to 15 users

Elite

$99a month

300 orders/month

Business AI

$349a month

1,000 orders included · $0.25 per additional order

Enterprise

$2,499a month

Multi-location delivery operations · Enterprise security · Full AI Agents suite · Dedicated team

Every plan, in full

On the record

AI features
AI features include review automation, coaching, calls, dispatch, reports, and customer chat.shipday.com · read 28 Sep 2026
API access
Yesshipday.com · read 20 Sep 2026
API and webhooks
The Professional plan includes API and webhook access.shipday.com · read 28 Sep 2026
Customer count
Shipday says it serves more than 6,000 businesses worldwide.shipday.com · read 28 Sep 2026
Customer notifications
Yesshipday.com · read 20 Sep 2026
Dispatch management
Yesshipday.com · read 20 Sep 2026
Driver app
Drivers use a mobile app for order information, routes, updates, chat, and proof of delivery.shipday.com · read 28 Sep 2026
Free plan limits
Free plan supports up to 300 orders per month, 10 driver accounts, and 1 dispatch account.shipday.com · read 28 Sep 2026
Global reach
Shipday says its businesses are represented in more than 100 countries.shipday.com · read 28 Sep 2026
Integrated partners
Shipday lists more than 100 integrated partners.shipday.com · read 28 Sep 2026
Live delivery tracking
Yesshipday.com · read 20 Sep 2026
Customer notifications
Customers can receive SMS notifications with live tracking and email delivery receipts.shipday.com · read 28 Sep 2026
Orders delivered
Shipday reports more than 30 million orders delivered.shipday.com · read 28 Sep 2026
Paid starting price
Paid plans start at $19 USD per month.shipday.com · read 28 Sep 2026
Platform availability
Shipday is available on web, phone, and tablet.shipday.com · read 28 Sep 2026
Pricing model
Plans include a free tier and paid monthly plans with included orders plus extra-order charges.shipday.com · read 28 Sep 2026
Proof of delivery
Proof can include photos, signatures, and accurate delivery timestamps.shipday.com · read 28 Sep 2026
Route planning
Shipday claims its advanced route planning can deliver up to 30% faster.shipday.com · read 28 Sep 2026

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