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Cartwheel
Cartwheel · Los Angeles · founded 2012
What it is
Cartwheel is delivery management software for restaurant chains and catering brands that coordinate their own drivers and third-party delivery providers. Its Hybrid Delivery rules route orders between those options automatically in less than one second. Operators can set rules by time of day, order size, driver availability, per-driver order limits, and delivery area. Catering tools include scheduled dispatch, pre-delivery checklists, vehicle-type routing, and photo or signature proof. Customers can use branded tracking pages, promotional banners, and Google Reviews integration. Cartwheel says one integration connects to Uber Direct, DoorDash Drive, Grubhub, Skipcart, and more than 50 local fleets; named integrations also include Toast, PAR, Olo, Qu, ChowNow, and ezCater. Store and Dispatch tools are available on phones and tablets, and the platform supports Android, iOS, and web. Driver tools include route planning, order checklists, ID verification, and proof of delivery. Cartwheel lists a plan at $99 a month, including 400 deliveries and then $0.25 per order. Its pricing note says from $65/mo.
For and against
For
- Routes orders between driver types automatically.
- Routing can use configurable time and delivery-area rules.
- Includes catering checklists and proof of delivery.
- Supports Android, iOS, and web.
- Connects to named delivery and ordering services.
Against
- Listed plan costs $99 a month.
- The listed plan includes 400 deliveries, then charges $0.25 per order.
The verdict
Cartwheel brings driver coordination, dispatch, and live tracking together for restaurant and catering delivery operations. Its listed plan includes 400 deliveries, with an additional per-order charge beyond that amount.
Who it suits
Cartwheel suits restaurant chains and catering brands managing in-house and third-party deliveries. Its dispatch, tracking, and driver tools may also fit teams coordinating scheduled catering orders.
Plans and prices
Cartwheel
volume-based and enterprise pricing available
Read 28 Sep 2026 · trycartwheel.com
Cartwheel Demo page plan
Includes 400 deliveries · $0.25/order after expiry · full access to all features · self-onboarding with a setup guide
Read 28 Sep 2026 · trycartwheel.com
On the record
- Availability
- Cartwheel says it operates in the United States, Puerto Rico, Canada, the United Kingdom, Ireland, and Australia.trycartwheel.com · read 28 Sep 2026
- Catering
- Catering tools include scheduled dispatch, pre-delivery checklists, photo and signature proof, branded live tracking, and vehicle type routing.trycartwheel.com · read 28 Sep 2026
- Company background
- Cartwheel says it began as a delivery restaurant in Los Angeles and then built a delivery operation serving hundreds of restaurants.trycartwheel.com · read 28 Sep 2026
- Customer tools
- Customer-facing features include branded tracking pages, promotional banners, and Google Reviews integration.trycartwheel.com · read 28 Sep 2026
- Delivery network
- Cartwheel says one integration connects to Uber Direct, DoorDash Drive, Grubhub, Skipcart, and more than 50 local fleets.trycartwheel.com · read 28 Sep 2026
- Dispatch rules
- Operators can configure routing by time of day, order size, driver availability, per-driver order limits, and delivery polygons or radius.trycartwheel.com · read 28 Sep 2026
- Driver tools
- Driver app features include route planning, order checklists, proof of delivery, ID verification, and photo and signature capture.trycartwheel.com · read 28 Sep 2026
- Enterprise service
- The site advertises white-glove rollout support, dedicated enterprise account management, and 24/7 live support.trycartwheel.com · read 28 Sep 2026
- Hybrid dispatch
- Its rules-based Hybrid Delivery system routes orders between in-house and third-party drivers automatically in less than one second.trycartwheel.com · read 28 Sep 2026
- Integrations
- Named integrations include Toast, PAR, Olo, Qu, ChowNow, ezCater, Uber Direct, and several other ordering, marketplace, and delivery services.trycartwheel.com · read 28 Sep 2026
- Live delivery tracking
- Yestrycartwheel.com · read 20 Sep 2026
- Mobile apps
- Cartwheel describes Store and Dispatch mobile tools for phones and tablets and says the platform is available on iOS and Android.trycartwheel.com · read 28 Sep 2026
- Pricing economics
- The site says its pre-negotiated third-party rates can be up to 27% below direct rates and that late or cancelled delivery refund claims can be filed automatically.trycartwheel.com · read 28 Sep 2026
- Product
- Cartwheel is enterprise delivery management software for restaurant chains and catering brands, managing in-house drivers, third-party providers, dispatch, and tracking.trycartwheel.com · read 28 Sep 2026
- Security
- Cartwheel says it completed a SOC 2 audit covering controls for security and reliability.trycartwheel.com · read 28 Sep 2026
