OptimoRoute

OptimoRoute is an online route planning and optimization solution for delivery, logistics, and field service companies. Automated planning builds routes and driver schedules while accounting for time windows, driver work hours and skills, vehicle capacity, and vehicle features. Its iOS and Android driver app provides route details, navigation, and updates; drivers can capture signatures, photos, and notes as proof of delivery. The app also provides real-time driver locations and estimated arrival times, and customers can receive live order tracking links. A REST-based Web Service API uses JSON, requires an authentication key, and is available on all plans. It can connect with systems such as SAP, Microsoft Dynamics, Oracle NetSuite, Zapier, Salesforce, Zoho, and Shopify. A free 30-day trial is available without installation or a credit card. Lite costs $35.10 a month per driver, billed annually, and allows up to 700 orders at once. Pro costs $44.10 a month per driver, billed annually, and allows up to 1000 orders at once.

OptimoRoute combines constrained route planning with mobile driver tools and live tracking. Consider the order limit that fits your planning needs and the per-driver annual billing for Lite or Pro.

OptimoRoute suits delivery, logistics, and field service teams that plan driver routes around operational constraints. It may also fit teams that need driver updates, proof of delivery, and customer tracking links.

OptimoRoute is route-planning and dispatch software for delivery, logistics, and field-service operations. It suits teams whose schedules must respect appointment windows, driver hours, vehicle limits, or technician skills while keeping customers informed. The main trade-off is a paid, per-driver annual model with a cap on orders planned simultaneously.

Overview

OptimoRoute automatically builds routes and schedules around operational constraints rather than treating every stop as interchangeable. Planners can account for time windows, driver work times, vehicle load capacity, driver skills, and vehicle features. Recurring routes, time-window planning, and automatic reoptimization extend its usefulness for repeat delivery and service operations.

The system links planning with field execution. Its native mobile app shows drivers route details, navigation, and route updates while reporting live location and estimated arrival times. Customers can receive tracking links for orders, and drivers can capture digital signatures, photos, and notes as proof of delivery. That creates a coherent chain from schedule to customer communication and delivery record.

Key features

Constraint-aware planning

Constraint handling is OptimoRoute's strongest differentiator. A fleet with mixed vehicle capabilities, limited capacity, varied driver qualifications, or promised delivery windows gets schedules that reflect those realities. Simpler operations with uniform vehicles and flexible stops may find this sophistication unnecessary.

Live driver and customer visibility

Real-time technician tracking and estimated arrival times give dispatchers a current view of route progress. Customer-facing tracking links can reduce status inquiries, while automatic reoptimization helps keep schedules current when plans change. The driver app is available on iOS and Android and combines navigation with updated route instructions.

Proof of delivery and integrations

Digital signatures, photos, and notes provide a stronger delivery record than a basic completion tick, especially for disputes or service verification. The REST-based Web Service API uses JSON, requires an authentication key, and is included on every plan. Connections are supported for systems such as SAP, Microsoft Dynamics, Oracle NetSuite, Zapier, Salesforce, Zoho, and Shopify. The company says OptimoRoute is SOC 2 Type 1 certified.

Pricing

OptimoRoute has no free plan, but it offers a free 30-day trial with no installation or credit card required. Subscriptions limit the number of orders planned at one time, not daily or monthly order volume.

Lite is the sensible entry point when live visibility and API connectivity matter but analytics and formal proof of delivery do not. Pro costs more per driver but adds the reporting and delivery documentation that can justify the upgrade for accountable operations; weekly planning requires activation. Organizations exceeding the 1,000-order planning limit need Custom, while all plans retain the REST API. Because billing is annual and per driver, growing fleets should calculate the recurring seat cost before committing.

Platforms

OptimoRoute is offered on web, Android, iOS, and through its API. The technician mobile app supports both major mobile platforms, while the API enables integration with external business systems.

Who it's for

Choose OptimoRoute for delivery, logistics, or field-service teams coordinating multiple drivers or technicians under real operating constraints. It is particularly well suited to scheduled work with customer time windows, recurring routes, mixed vehicle capabilities, or a need for live customer updates and documented delivery. A small operation with uncomplicated routes may not benefit enough from constraint-based planning to offset per-driver annual billing, and organizations with large simultaneous planning runs should go directly to Custom.

Pros and cons

Pros

• Operationally aware optimization: time windows, working hours, capacity, skills, and vehicle features shape schedules.
• End-to-end visibility: drivers, dispatchers, and customers can follow route progress through the mobile app and tracking links.
• Useful delivery records: signatures, photos, and notes support verifiable proof of delivery on Pro.
• Broad integration path: the JSON REST API is available on every plan.
• Low-friction evaluation: the 30-day trial does not require installation or a credit card.

Cons

• No free plan: there is no permanently free tier for small teams.
• Annual per-driver commitment: Lite and Pro prices are billed annually and scale with each driver.
• Simultaneous-order ceilings: Lite allows 700 orders and Pro 1,000 at once, requiring Custom for thousands.
• Pro-only operational extras: analytics and proof of delivery are not included in Lite, and weekly planning needs activation.

Alternatives

For a broader shortlist, compare Route Optimization Software, Delivery Management Software, and Prescriptive Analytics Software.

• Legion Workforce Management is a paid option available on Android, iOS, web, and API.
• RELEX Solutions is a paid platform offered through API and iOS.
• o9 Digital Brain is a paid enterprise SaaS product with custom customer-scoped pricing and no free plan.
• UKG Pro Compensation is a paid, enterprise-configured module sold by custom quote.
• Gurobi Optimizer is the alternative to consider when you need a freemium optimization tool with a free, size-limited non-commercial license.
• Workday Absence Management is a paid absence-management product for Android, iOS, and web.
• E2open Planning is a paid connected-planning product with pricing supplied by E2open.
• Manhattan Active Inventory Replenishment is a paid inventory-replenishment platform for API and web.

Verdict

OptimoRoute is a strong choice for delivery and field-service organizations that need constraint-aware scheduling, live tracking, and documented execution in one workflow. Pick it when those controls matter more than having a free tier; look elsewhere if your routes are simple, your fleet is small, or the per-driver annual commitment and simultaneous-order limits do not fit.