- Home
- Gym Check-In Software
- SessionHQ
On the recordRead 4 Oct 202615 facts
SessionHQ
Mascot, New South Wales, Australia
Plans and prices
Studio
A$99a month
Unlimited active members · unlimited classes and sessions · lifecycle emails up to 10,000/mo · single location
Read 4 Oct 2026 · sessionhq.org
Scale
Priced on request
Multiple venues · per-venue reporting · dedicated onboarding · SLAs and DPA on request
Read 4 Oct 2026 · sessionhq.org
On the record
- Analytics
- The Studio plan lists attendance, revenue, retention, and lifetime value analytics.sessionhq.org · read 4 Oct 2026
- Audience
- SessionHQ describes itself as built for class-based businesses and names dance studios, martial arts schools, yoga and Pilates studios, climbing gyms, and group fitness businesses.sessionhq.org · read 4 Oct 2026
- Bookings and reporting
- Members can book online, and administrators can view live attendance, unpaid check-ins, and revenue.sessionhq.org · read 4 Oct 2026
- Card data
- Card payments are tokenised by Square, and SessionHQ says it never sees or stores raw card numbers.sessionhq.org · read 4 Oct 2026
- Check-in
- Members can check in using a PIN, NFC card, or QR code at the kiosk, or check in on a phone.sessionhq.org · read 4 Oct 2026
- Data export and retention
- The pricing FAQ says cancelled customers can export their data for 90 days, after which it is anonymised under the retention policy.sessionhq.org · read 4 Oct 2026
- Other features
- The Studio plan also lists discount codes, waivers, member photos, team management, and lifecycle emails.sessionhq.org · read 4 Oct 2026
- Passes
- The Studio plan includes pass management and auto-renewal using cards on file.sessionhq.org · read 4 Oct 2026
- Payments integration
- SessionHQ integrates with Square for payments, and says it does not add a surcharge to Square's standard processing rates.sessionhq.org · read 4 Oct 2026
- Product
- SessionHQ provides class booking, pass management, check-in, payments, and attendance reporting for studios, gyms, and schools.sessionhq.org · read 4 Oct 2026
- Scale limits and terms
- Studio is for one physical location and one Square account; Scale is for multiple venues, and its price is custom.sessionhq.org · read 4 Oct 2026
- Security
- SessionHQ says data is encrypted in transit using TLS 1.2 or higher and at rest, with the primary database hosted in Sydney, Australia.sessionhq.org · read 4 Oct 2026
- Support
- Studio includes priority support; the homepage lists [email protected] for questions.sessionhq.org · read 4 Oct 2026
- Tenant isolation
- The security page says Postgres Row-Level Security scopes tenant data at the database layer and requires tenant claims for authenticated queries.sessionhq.org · read 4 Oct 2026
