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SendGround
What it is
SendGround is a last-mile delivery platform that brings orders, routing, fleet, warehousing, billing, and tracking into one system. Its route optimization uses six constraint types and, according to the site, can sequence 1,000 stops in under a minute. The driver app includes turn-by-turn navigation, QR and barcode scanning, digital signatures, delivery photos, PIN-verified payments, and live chat with operations. Customers can get automated WhatsApp, SMS, and email updates with a tracking map and estimated arrival time. SendGround also supports delivery windows and proof of delivery, and advertises more than 50 logistics KPIs, including on-time delivery rate, plan adherence, CO₂ footprint, and margin per delivery. WhatsApp and web agents can create orders, answer inquiries, check delivery status, and reschedule deliveries. Named connections include MercadoLibre, Shopify, WooCommerce, Fenicio, Luna, and an open API. Plans are paid with pricing on request; Starter includes 500 orders per month. Messaging charges are billed separately according to usage.
For and against
For
- Driver app supports signatures and delivery photos
- Customers can track deliveries with estimated arrival times
- More than 50 logistics KPIs are advertised
- Available in English, Spanish, and Portuguese
Against
- No free plan is listed
- Pricing is available on request
- Messaging charges are billed separately by usage
- Starter is limited to 500 orders per month
The verdict
SendGround combines delivery coordination, driver tools, customer tracking, and operational reporting. Consider its monthly order limits and separate messaging charges when evaluating a plan.
Who it suits
SendGround suits delivery operators that need to coordinate last-mile orders, drivers, customer updates, and logistics reporting. It supports Android, iOS, web, API, and self-hosted deployment.
Plans and prices
Enterprise
More than 50,000 orders/month
Read 21 Sep 2026 · sendground.com
Business
4.000 pedidos/mes · Todo SendGround incluido · pedidos extra cobrados por unidad o subir de plan · Soporte prioritario
Read 2 Oct 2026 · sendground.com
Enterprise · a medida
Más de 50.000 pedidos/mes · deployment dedicado o self-hosted (OEM) · SLA personalizado · SSO
Read 2 Oct 2026 · sendground.com
Starter
500 pedidos/mes · Todo SendGround incluido · pedidos extra cobrados por unidad o subir de plan
Read 2 Oct 2026 · sendground.com
Team
2.000 pedidos/mes · Todo SendGround incluido · pedidos extra cobrados por unidad o subir de plan
Read 2 Oct 2026 · sendground.com
On the record
- AI assistant
- Conversational agents on WhatsApp and web can create orders, answer inquiries, check delivery status, and reschedule deliveries.sendground.com · read 2 Oct 2026
- Analytics
- SendGround advertises 50+ logistics KPIs, including on-time delivery rate, plan adherence, CO₂ footprint, and margin per delivery.sendground.com · read 2 Oct 2026
- Customer notifications
- Yessendground.com · read 21 Sep 2026
- Customer tracking
- Customers can receive automated WhatsApp, SMS, and email updates with a live tracking map and estimated arrival time.sendground.com · read 2 Oct 2026
- Data rights
- The terms say customers retain rights to their customer data and grant SendGround a limited license to use, process, and store it to provide and improve the service.sendground.com · read 2 Oct 2026
- Driver app
- The driver app supports turn-by-turn navigation, QR and barcode scanning, digital signatures, delivery photos, PIN-verified payments, and live chat with operations.sendground.com · read 2 Oct 2026
- Enterprise options
- Enterprise plans are custom for operations above 50,000 orders per month and can include dedicated or self-hosted deployment, a custom SLA, SSO, and assisted onboarding.sendground.com · read 2 Oct 2026
- Free demo
- The site offers a free demo using the prospective customer's data, but does not state a free trial period.sendground.com · read 2 Oct 2026
- Implementation and support
- SendGround says its team guides implementation, basic setup takes 1–3 days depending on operational complexity, and all plans include technical support.sendground.com · read 2 Oct 2026
- Integrations
- The site names MercadoLibre, Shopify, WooCommerce, Fenicio, Luna, and an open API among its integrations or connection options.sendground.com · read 2 Oct 2026
- Languages
- The platform, driver app, customer notifications, and dashboard are available in English, Spanish, and Portuguese.sendground.com · read 2 Oct 2026
- Plan limits
- Starter, Team, and Business include 500, 2,000, and 4,000 orders per month respectively; overages are charged per order or can trigger a plan change.sendground.com · read 2 Oct 2026
- Product
- SendGround centralizes last-mile orders, routing, fleet, warehousing, billing, and tracking in one platform.sendground.com · read 2 Oct 2026
- Route optimization
- Its AI optimizes routes using six constraint types and can sequence 1,000 stops in under a minute, according to the site.sendground.com · read 2 Oct 2026
- Usage charges
- WhatsApp, SMS, and AI chatbot messaging are billed separately according to usage.sendground.com · read 2 Oct 2026
