SedonaOffice

SedonaOffice is financial management software built for security companies, including dealers and integrators. Its accounting tools cover accounts payable, accounts receivable, and the general ledger, while real-time job data helps assess profitability during or after an installation. Service operations include requests, inspections, scheduling, dispatch, inventory management, and support for unlimited warehouses and vehicles. Reporting tools include dashboards, analytics, a report manager, and a custom query builder. Customers can run the software on premises or choose a hosted cloud service that includes core modules. Sedona-X Mobile for iOS and Android supports work orders, appointments, customer accounts, and field payments. Add-ons include eForms, Time & Attendance, and Sales Automation; SedonaAPI offers a REST interface for connecting databases and modules and is required for those three add-ons. The documented on-premises client uses a Windows client-server setup. Direct VPN operation is not supported; remote access is supported through Terminal Services or Remote Desktop Services on the SQL Server network. Pricing is on request.

SedonaOffice brings financial, job, inventory, and service operations together for security companies. Organizations should account for its documented Windows client setup and remote-access requirements when evaluating an on-premises deployment.

It is designed for security organizations that manage accounting, installations, inventory, and field service work. Security dealers and integrators considering an on-premises or hosted setup are its stated audience.

Overview

SedonaOffice is a financial and operations platform built for security dealers and integrators. It suits organizations that want accounting tied to installation, service, and inventory workflows; it is less compelling for teams seeking a straightforward remote Windows setup. Customers can run it on premises or choose hosted cloud service with the core modules.

Bold Group was established in March 2019 through the operational merger of Perennial Software, Bold Technologies, SIMS, and Secure Global Solutions. Sedona-X Mobile extends the system to iOS and Android for work orders, appointments, customer accounts, and field payments.

Compare it with other options in Security System Installer Software.

Key features

Accounting and job visibility

Accounts payable, accounts receivable, and general ledger are joined by billing, invoicing, contract management, and estimate building. Real-time job data lets managers assess installation profitability during work or afterward, connecting field activity to financial oversight. That breadth is valuable for businesses that need job economics in the same system as their books, though it may be more than a smaller operation needs.

Service and inventory operations

The platform supports installations, expenses, service requests, inspections, scheduling, and dispatch. Inventory Management allows unlimited warehouses and vehicles, a useful fit for organizations with multiple locations or fleets that would otherwise need to work around fixed inventory caps.

Reporting, mobile, and extensions

A custom query builder, report manager, dashboards, and analytics give managers several ways to examine operations. Sedona-X Mobile supports field work orders, appointments, customer accounts, and payments on Android and iOS. Add-ons include eForms, Time & Attendance, Sales Automation, SedonaSync, SedonaDocs, SedonaWeb, SedonaBackup, and SedonaAPI. SedonaAPI provides a REST interface for connecting other databases and modules and is required for Time & Attendance, eForms, and Sales Automation, so those workflows bring an additional dependency.

SedonaWeb states that it encrypts data with SSL and is PCI compliant with ACH Direct. SedonaBackup sends database backups over a secured SSL connection to an access-controlled tier-1 data center and verifies backups monthly. Integration documentation or examples cover Sebis, WeSuite, FireNspec, Stages, Manitou, and QuoteWerks.

Pricing

SedonaOffice is paid software with custom pricing; a demo is available by request. The SedonaOffice plan has no public price, so buyers should request a quote and confirm which modules and deployment arrangement are included. The hosted cloud service includes core modules, while optional add-ons extend the platform.

Bold Group's support and maintenance plan includes technical issue resolution, product updates and upgrades, guided upgrade support, portal access, and unlimited support requests. Business management phone support, including SedonaOffice, runs Monday through Friday, 8:00 AM to 6:00 PM ET; after-hours support is by appointment. Bold Group also describes ongoing training programs.

Platforms

Supported platform categories include Android, iOS, API, self-hosted, web, and Windows. The documented on-premises client uses a Windows client-server setup. Direct operation over VPN is not supported; remote access is supported through Terminal Services or Remote Desktop Services on the SQL Server network. That requirement matters for organizations planning remote work and makes hosted cloud worth evaluating alongside an on-premises deployment.

Who it's for

SedonaOffice is best suited to security dealers and integrators that need financial management connected to installation, service dispatch, and inventory, particularly those managing multiple warehouses or vehicles. Teams that rely on direct VPN access to an on-premises client should look elsewhere or consider the hosted option. Buyers should also account for optional modules when deciding whether the platform's breadth fits their needs.

Pros and cons

• Integrated finance and field operations: accounting, job profitability, service workflows, and inventory live in one platform, supporting closer financial oversight of operational work.
• Room for complex inventory: unlimited warehouses and vehicles suit larger or distributed operations without those specific caps.
• Useful field companion: Sedona-X Mobile covers work orders, appointments, customer accounts, and field payments on iOS and Android.
• On-premises remote-access constraint: direct VPN use is unsupported, and remote access requires Terminal Services or Remote Desktop Services on the SQL Server network.
• Unpublished price and add-on dependencies: buyers need a quote, and three named modules require SedonaAPI.

Alternatives

Ember Software is another paid option with Android, iOS, and web platforms; its pricing is specified in an applicable Subscription Order rather than published publicly.

AlarmOps may suit a smaller team seeking a published entry plan: Starter costs £59 a month and covers up to 3 engineers, with no job limits, BAFE compliance, digital forms, mobile apps, email support, and live chat. It also offers a free trial.

Ascora is worth comparing for trade businesses seeking per-user plans: Essentials is $45 a month for trade startups, while Elite is $59 a month for teams up to 30 technicians. It offers a free trial.

Cornerstone Billing Solutions has a Service Pro plan with no account minimum, five desktop users, three mobile app users, service management, scheduling, inventory tracking, central station audit/pull, and 5GB document storage.

HiveSuite offers a Solo plan for £34.99 a month, billed monthly and including VAT, for one admin and two crew with all features; a yearly option is £349 per year, including VAT. It also offers a free trial.

Neyodesk may be a fit for service teams prioritizing ticket handling and client communication: its Monthly Plan is ₹499 a month and includes unlimited service tickets, automated client messaging, email notifications, and team collaboration. It offers a free trial.

Optsy is another paid option available on Android, API, iOS, self-hosted, and web platforms, with custom pricing tailored to company size, users, and requirements.

SecurityTrax charges $0.15 a month per active customer record, counting toward a $250 monthly minimum; it may suit buyers whose pricing comparison centers on active customer storage.

Verdict

Choose SedonaOffice if your security business needs accounting, job profitability, service operations, and inventory managed together, especially across multiple warehouses or vehicles. Its breadth and mobile support are strong reasons to shortlist it, but custom pricing and the on-premises remote-access requirements deserve close review. Teams that need direct VPN operation or a clear published price should compare alternatives before committing.