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On the recordRead 7 Oct 202614 facts
Your Dispatch Partner
Plans and prices
Essentials setup & onboarding
£295one-time
For simpler setups · standard configuration · core workflow setup · basic user setup
Read 7 Oct 2026 · yourdispatchpartner.com
Your Dispatch Partner — Complete Platform
£349a month, billed yearly
5 operations/admin users included · 10 field/mobile users included · unlimited jobs & bookings · extra operations user £20/month
Read 7 Oct 2026 · yourdispatchpartner.com
Enhanced setup & onboarding
£595one-time
For growing businesses · tailored workflows · additional roles and permissions · expanded onboarding support
Read 7 Oct 2026 · yourdispatchpartner.com
Advanced setup & onboarding
£895one-time
For more complex operations · advanced configuration · multiple workflows · deeper onboarding and rollout support
Read 7 Oct 2026 · yourdispatchpartner.com
On the record
- Backups and recovery
- YDP says it maintains a disaster-recovery approach covering backup, restoration, service recovery and incident handling, while exact backup frequency and retention depend on the live configuration.yourdispatchpartner.com · read 7 Oct 2026
- Integrations
- Available and technically appropriate integrations can be scoped with the customer; bespoke integrations and custom development are quoted separately.yourdispatchpartner.com · read 7 Oct 2026
- Intended users
- The maker identifies locksmiths, plumbers, drainage, glaziers, property maintenance and electrical service businesses, and says appointment-led teams may also be configurable for the platform.yourdispatchpartner.com · read 7 Oct 2026
- Limits and extra work
- The standard subscription includes up to five operations/admin users and ten field/mobile users; larger or complex setups are priced with the customer, and data migration beyond three months is scoped separately.yourdispatchpartner.com · read 7 Oct 2026
- Mobile field access
- Technicians and service staff can use a focused, mobile-friendly workspace for assigned work.yourdispatchpartner.com · read 7 Oct 2026
- Payments and disputes
- The platform tracks unpaid and part-paid work, chase attempts, complaints, disputed values and resolution notes.yourdispatchpartner.com · read 7 Oct 2026
- Product
- Your Dispatch Partner is configurable dispatch and job management software for service businesses, connecting bookings, staff, customers, quotes, invoices, evidence and follow-ups.yourdispatchpartner.com · read 7 Oct 2026
- Quotes and invoices
- Users can create branded quotes and invoices, with accepted quotes movable into the live operational workflow.yourdispatchpartner.com · read 7 Oct 2026
- Reporting and communications
- Management reports cover measures such as revenue, unpaid work, disputes, team performance and lead-source performance; call activity depends on the connected phone provider.yourdispatchpartner.com · read 7 Oct 2026
- Scheduling and dispatch
- Its live dispatch board shows active and scheduled work, team availability, job lists and quick actions.yourdispatchpartner.com · read 7 Oct 2026
- Security and GDPR
- YDP describes role-separated access and GDPR-conscious practices; it says it is not currently ISO 27001 certified.yourdispatchpartner.com · read 7 Oct 2026
- Support and onboarding
- Support covers platform questions, rollout guidance and day-to-day use, with the exact support route and service details confirmed during customer setup.yourdispatchpartner.com · read 7 Oct 2026
- Third-party fees
- SMS and messaging, WhatsApp/Meta, telephony, payment processing and third-party software charges are billed separately by the relevant provider.yourdispatchpartner.com · read 7 Oct 2026
- Training and compliance
- YDP supports online learning, scored courses, qualification records, renewal reminders, operational checks and controlled documents.yourdispatchpartner.com · read 7 Oct 2026
