Neyodesk
What it is
Neyodesk is a service-management workspace for businesses handling repairs and other service jobs. It brings tickets, technician coordination, billing, inventory, and customer updates together across intake, service, and delivery. Tickets and barcodes are generated at intake, and device records can include serial numbers, specifications, pre-checks, diagnostic images, and other details. Teams can assign technicians, set service statuses and priorities, manage multiple branches, record attendance and check-ins, and track technicians by GPS. Customer communications include WhatsApp and email updates, diagnostic estimates, customer approvals, pickup alerts, and automated replies to service-status questions. Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting available. Neyodesk says it supports 85 service categories, including mobile and computer repair, automotive, HVAC, and pest control. Its Android and iOS apps support ticket updates, technician assignments, barcode printing, and business analytics. The monthly plan is ₹499.00 per month; the yearly plan is ₹4,999.00 per year. A 21-day trial is listed.
For and against
For
- Tickets and barcodes are created at intake.
- Device records can include diagnostic images and pre-checks.
- Supports technician assignments, statuses, and GPS tracking.
- Customer updates include WhatsApp and email.
- Mobile apps support barcode printing and business analytics.
Against
- Each branch is limited to 100 new tickets per rolling 24 hours.
- Storage is shared across branches and limited to 2 GB.
- Full storage pauses new image and document uploads.
The verdict
Neyodesk combines repair workflow tools with technician coordination and customer messaging. Its ticket and shared-storage limits are important to account for when handling high volumes of work or files.
Who it suits
It suits repair and service businesses that need to coordinate jobs, technicians, customer updates, and billing. The listed categories range from mobile repair and automotive work to HVAC and pest control.
Plans and prices
Monthly Plan
Unlimited service tickets · Automated client messaging · Email notifications · Team collaboration
Read 5 Oct 2026 · neyodesk.com
Yearly Plan
Unlimited service tickets · Automated client messaging · Email notifications · Team collaboration
Read 5 Oct 2026 · neyodesk.com
On the record
- Customer messaging
- Neyodesk lists WhatsApp and email updates, diagnostic estimates, customer approvals, pickup alerts, and automated replies to service-status inquiries.neyodesk.com · read 5 Oct 2026
- Data handling
- Neyodesk says it does not sell user or customer data and uses the WhatsApp Business API through Meta to send repair-status messages.neyodesk.com · read 5 Oct 2026
- Device records
- Tickets can store device serial numbers, specifications, pre-checks, diagnostic images, and other device details.neyodesk.com · read 5 Oct 2026
- Industries
- The site says Neyodesk supports 85 service categories, including mobile repair, computer repair, automotive, HVAC, and pest control.neyodesk.com · read 5 Oct 2026
- Mobile apps
- Neyodesk says its iOS and Android apps support ticket updates, technician assignments, barcode printing, and business analytics.neyodesk.com · read 5 Oct 2026
- Product
- Neyodesk combines service tickets, technicians, billing, inventory, and customer updates in a service-management workspace.neyodesk.com · read 5 Oct 2026
- Reports
- Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting.neyodesk.com · read 5 Oct 2026
- Security
- The privacy policy says browser-to-server data uses TLS, passwords are hashed with bcrypt, production database access uses role-based controls, and automated backups are maintained.neyodesk.com · read 5 Oct 2026
- Storage limit
- Each workspace includes 2 GB of storage shared across its branches; when full, new image and document uploads are paused.neyodesk.com · read 5 Oct 2026
- Support
- Support is available by email, WhatsApp, or through the dashboard, and the contact page says the team responds to support issues within one business day.neyodesk.com · read 5 Oct 2026
- Technician management
- The platform supports technician assignments, service statuses, priorities, multi-branch management, digital attendance, check-ins, and GPS tracking.neyodesk.com · read 5 Oct 2026
- Ticket limit
- The terms set a limit of 100 new repair tickets per branch in any rolling 24-hour period.neyodesk.com · read 5 Oct 2026
- Workflow
- The service workflow covers intake, technician assignment, service, and delivery, with tickets and barcodes generated at intake.neyodesk.com · read 5 Oct 2026
