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Cornerstone Billing Solutions

Ingleside, Illinois, United States

What it is

Cornerstone Billing Solutions is cloud-based management software for security dealers, alarm installers, and monitoring companies. It brings customer records, billing, reporting, quotes, service tickets, inventory, scheduling, and job management into one system. Recurring billing can automate paper and email invoices, card autopay, ACH, payment posting, and monthly billing audits. Technicians can use a phone or tablet to manage schedules and work orders, update inventory, create subscriber accounts, capture signatures, and take payments. Proposal tools include branded templates, pipeline management, deposit processing, and conversion of accepted proposals into work orders. Central station integrations support pulling, pushing, or updating subscriber data, though availability should be confirmed with the provider. Cornerstone also describes a QuickBooks Online integration that can push deposits and detailed income journal entries. Plans include Service Pro, Enterprise, Billing Pro, and Lifecycle Pro, with varying users and features. Pricing starts at $197/mo; there is no free plan. The company was founded in 1999 and is headquartered in Ingleside, Illinois.

For and against

For

  • Automates recurring invoices, ACH, and card autopay.
  • Technicians can manage work orders from phones or tablets.
  • Accepted proposals can convert into work orders.
  • QuickBooks Online integration can push deposits and journal entries.
  • Plans include options for service, billing, and collections.

Against

  • No free plan is offered.
  • Mobile application supports Android 14 and later.
  • Central station integration availability needs provider confirmation.
  • Starting price is $197/mo.

The verdict

Cornerstone combines billing and account management with field service, proposals, and integrations for alarm businesses. Its listed starting price is $197/mo, and central station availability should be checked with the relevant provider.

Who it suits

It is for security dealers, alarm installers, and monitoring companies managing billing and service operations. Teams with technicians who handle schedules, work orders, inventory, signatures, and payments on mobile devices may find the field app useful.

Plans and prices

Billing Pro

Priced on request

200 Account Minimum · 2 Desktop Users · automated RMR billing · CRM

Enterprise

Priced on request

No Account Minimum · configurable users and app users · customized service features · custom onboarding

Lifecycle Pro

Priced on request

No Account Minimum · 7 Desktop Users · 5 Mobile App Users · proposals

Service Pro

Priced on request

No Account Minimum · 5 Desktop Users · 3 Mobile App Users · service management

Every plan, in full

On the record

Automated billing
Its recurring billing system automates paper and email invoices, card autopay, ACH, payment posting, and monthly billing audits.alarmbills.com · read 7 Oct 2026
Central station sync
Central station integrations let dealers pull, push, or update subscriber data, and the site recommends confirming availability with a specific provider.alarmbills.com · read 7 Oct 2026
Collections
Billing Plus is a managed collections service that uses a multi-channel 90-day process for past-due accounts.alarmbills.com · read 7 Oct 2026
Field app
Technicians can manage schedules and work orders, update inventory, create subscriber accounts, capture signatures, and take payments from a phone or tablet.alarmbills.com · read 7 Oct 2026
Mobile requirement
The terms state that the mobile application supports Android 14 and later.alarmbills.com · read 7 Oct 2026
Multiple companies
The FAQ says Multicom Management can consolidate up to four companies under one database.alarmbills.com · read 7 Oct 2026
Onboarding
The package FAQ describes a six-week launch period and says CSV is the most common preferred format for bulk data transfer.alarmbills.com · read 7 Oct 2026
Operations
The platform brings customer records, billing, reporting, quotes, service tickets, inventory, scheduling, and job management into one system.alarmbills.com · read 7 Oct 2026
Purpose
Cornerstone is cloud-based alarm company management software built for security dealers, alarm installers, and monitoring companies.alarmbills.com · read 7 Oct 2026
QuickBooks integration
Cornerstone says its QuickBooks Online integration can push deposits and detailed income journal entries.alarmbills.com · read 7 Oct 2026
Quoting
Proposal tools include branded templates, pipeline management, deposit processing, and conversion of accepted proposals into work orders.alarmbills.com · read 7 Oct 2026
Security
The company describes firewalls, encrypted connections, restricted database access, routine virus scans, and PCI Merchant Level 4 requirements with annual self-assessment and quarterly network scans.alarmbills.com · read 7 Oct 2026
Support
The site lists customer service at 847.405.9517 and Lifecycle Pro includes live customer support.alarmbills.com · read 7 Oct 2026

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