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Cornerstone Billing Solutions
Ingleside, Illinois, United States
What it is
Cornerstone Billing Solutions is cloud-based management software for security dealers, alarm installers, and monitoring companies. It brings customer records, billing, reporting, quotes, service tickets, inventory, scheduling, and job management into one system. Recurring billing can automate paper and email invoices, card autopay, ACH, payment posting, and monthly billing audits. Technicians can use a phone or tablet to manage schedules and work orders, update inventory, create subscriber accounts, capture signatures, and take payments. Proposal tools include branded templates, pipeline management, deposit processing, and conversion of accepted proposals into work orders. Central station integrations support pulling, pushing, or updating subscriber data, though availability should be confirmed with the provider. Cornerstone also describes a QuickBooks Online integration that can push deposits and detailed income journal entries. Plans include Service Pro, Enterprise, Billing Pro, and Lifecycle Pro, with varying users and features. Pricing starts at $197/mo; there is no free plan. The company was founded in 1999 and is headquartered in Ingleside, Illinois.
For and against
For
- Automates recurring invoices, ACH, and card autopay.
- Technicians can manage work orders from phones or tablets.
- Accepted proposals can convert into work orders.
- QuickBooks Online integration can push deposits and journal entries.
- Plans include options for service, billing, and collections.
Against
- No free plan is offered.
- Mobile application supports Android 14 and later.
- Central station integration availability needs provider confirmation.
- Starting price is $197/mo.
The verdict
Cornerstone combines billing and account management with field service, proposals, and integrations for alarm businesses. Its listed starting price is $197/mo, and central station availability should be checked with the relevant provider.
Who it suits
It is for security dealers, alarm installers, and monitoring companies managing billing and service operations. Teams with technicians who handle schedules, work orders, inventory, signatures, and payments on mobile devices may find the field app useful.
Plans and prices
Billing Pro
200 Account Minimum · 2 Desktop Users · automated RMR billing · CRM
Read 7 Oct 2026 · alarmbills.com
Enterprise
No Account Minimum · configurable users and app users · customized service features · custom onboarding
Read 7 Oct 2026 · alarmbills.com
Lifecycle Pro
No Account Minimum · 7 Desktop Users · 5 Mobile App Users · proposals
Read 7 Oct 2026 · alarmbills.com
Service Pro
No Account Minimum · 5 Desktop Users · 3 Mobile App Users · service management
Read 7 Oct 2026 · alarmbills.com
On the record
- Automated billing
- Its recurring billing system automates paper and email invoices, card autopay, ACH, payment posting, and monthly billing audits.alarmbills.com · read 7 Oct 2026
- Central station sync
- Central station integrations let dealers pull, push, or update subscriber data, and the site recommends confirming availability with a specific provider.alarmbills.com · read 7 Oct 2026
- Collections
- Billing Plus is a managed collections service that uses a multi-channel 90-day process for past-due accounts.alarmbills.com · read 7 Oct 2026
- Field app
- Technicians can manage schedules and work orders, update inventory, create subscriber accounts, capture signatures, and take payments from a phone or tablet.alarmbills.com · read 7 Oct 2026
- Mobile requirement
- The terms state that the mobile application supports Android 14 and later.alarmbills.com · read 7 Oct 2026
- Multiple companies
- The FAQ says Multicom Management can consolidate up to four companies under one database.alarmbills.com · read 7 Oct 2026
- Onboarding
- The package FAQ describes a six-week launch period and says CSV is the most common preferred format for bulk data transfer.alarmbills.com · read 7 Oct 2026
- Operations
- The platform brings customer records, billing, reporting, quotes, service tickets, inventory, scheduling, and job management into one system.alarmbills.com · read 7 Oct 2026
- Purpose
- Cornerstone is cloud-based alarm company management software built for security dealers, alarm installers, and monitoring companies.alarmbills.com · read 7 Oct 2026
- QuickBooks integration
- Cornerstone says its QuickBooks Online integration can push deposits and detailed income journal entries.alarmbills.com · read 7 Oct 2026
- Quoting
- Proposal tools include branded templates, pipeline management, deposit processing, and conversion of accepted proposals into work orders.alarmbills.com · read 7 Oct 2026
- Security
- The company describes firewalls, encrypted connections, restricted database access, routine virus scans, and PCI Merchant Level 4 requirements with annual self-assessment and quarterly network scans.alarmbills.com · read 7 Oct 2026
- Support
- The site lists customer service at 847.405.9517 and Lifecycle Pro includes live customer support.alarmbills.com · read 7 Oct 2026