traqR
What it is
traqR is a field service platform for Australian fire protection contractors, bringing contracts, scheduling, on-site testing, reporting, defect quoting and invoicing into one workflow. It supports AS 1851 servicing, fire asset registers, defect tracking and AFSS readiness. The register includes QR scanning, service intervals and inspection history. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from job descriptions and prepare safety documents such as SWMS. Accounting information, including invoices and expenses, can sync with Xero and QuickBooks Online, and customers can pay by card through Stripe. Plans start at A$99 a month for 1 to 5 users, with unlimited jobs, clients and assets and all features included; a 14-day trial is available. The service works on Android, iOS and web.
For and against
For
- Combines scheduling, testing, reporting and invoicing.
- Asset register includes QR scanning and inspection history.
- Offline work syncs when connectivity returns.
- Connects with Xero and QuickBooks Online.
- 14-day trial is available.
Against
- No free plan is offered.
- Field app runs in a phone browser.
- Native iPhone app is in beta testing.
- Plans start at A$99 a month.
The verdict
traqR brings fire-protection field workflows, asset records and accounting connections together. Consider the browser-based field app and monthly plan pricing when assessing fit.
Who it suits
It suits Australian fire protection contractors, from owner-operators to businesses with multiple crews, who need field work and service records in one platform.
Plans and prices
Starter
1–3 users · all features · unlimited jobs, clients and assets
Read 15 Oct 2026 · traqr.com.au
Professional
4–10 users · all features · unlimited jobs, clients and assets
Read 15 Oct 2026 · traqr.com.au
Business
11–20 users · all features · unlimited jobs, clients and assets
Read 15 Oct 2026 · traqr.com.au
Business Plus
21–30 users · all features · unlimited jobs, clients and assets
Read 15 Oct 2026 · traqr.com.au
1 to 5 Users
1 to 5 users · Unlimited jobs, clients & assets · All features included
Read 2 Oct 2026 · traqr.com.au
6 to 10 Users
6 to 10 users · Unlimited jobs, clients & assets · All features included
Read 2 Oct 2026 · traqr.com.au
11 to 50 Users
11 to 50 users · Unlimited jobs, clients & assets · All features included
Read 2 Oct 2026 · traqr.com.au
51 to 200 Users
51 to 200 users · Unlimited jobs, clients & assets · All features included
Read 2 Oct 2026 · traqr.com.au
Custom
30+ users · dedicated onboarding · data migration assistance · custom integrations
Read 15 Oct 2026 · traqr.com.au
On the record
- Accounting integrations
- traqR connects to Xero and QuickBooks Online to sync accounting information, including invoices and expenses.traqr.com.au · read 2 Oct 2026
- Accounting sync
- Invoices, quotes, purchase orders, expenses and timesheets can synchronize with Xero, with QuickBooks Online also supported.traqr.com.au · read 15 Oct 2026
- AFSS
- The platform provides an NSW annual fire-safety-statement workflow with readiness tracking and practitioner and owner sign-off.traqr.com.au · read 15 Oct 2026
- AI agents
- Quote Agent drafts priced quotes from plain-English descriptions and Agent SWMS prepares safety-method statements.traqr.com.au · read 15 Oct 2026
- AI features
- AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS.traqr.com.au · read 2 Oct 2026
- AS 1851 servicing
- Service contracts schedule monthly, six-monthly, yearly and five-yearly routines and attach results to each asset.traqr.com.au · read 15 Oct 2026
- Asset management
- The asset register supports QR scanning, service intervals, inspection history and defect tracking for assets at each site.traqr.com.au · read 2 Oct 2026
- Asset register
- Each fire asset can have a QR or barcode, location, service interval, inspection history and defect status.traqr.com.au · read 15 Oct 2026
- Client portal
- Clients receive logins to view service history, reports, defects, quotes, invoices and card-payment options.traqr.com.au · read 15 Oct 2026
- Company background
- The maker says the founder spent 30 years in the Australian fire-protection industry before creating traqR.traqr.com.au · read 15 Oct 2026
- Data hosting
- The privacy policy lists Supabase database and file storage in the United States or EU, and Vercel web and API hosting in the United States.traqr.com.au · read 2 Oct 2026
- Data ownership
- Customers retain ownership of business data and may request an export within 30 days after termination.traqr.com.au · read 15 Oct 2026
- Data protection
- The privacy policy states that data is encrypted in transit using TLS 1.2 or higher, encrypted at rest within Supabase infrastructure, access restricted, and regularly backed up.traqr.com.au · read 2 Oct 2026
- Data retention
- Timesheet and payroll records are retained for seven years, while deleted-account data is kept for 30 days before permanent deletion.traqr.com.au · read 15 Oct 2026
- Defect workflow
- A failed asset can be turned into a pre-filled remedial quote from the field.traqr.com.au · read 15 Oct 2026
- Encryption and hosting
- Data is hosted on Supabase and Vercel, encrypted with TLS 1.2 or higher in transit, encrypted at rest and regularly backed up.traqr.com.au · read 15 Oct 2026
- External identity record
- A separate LinkedIn page for TraQR Software describes a privately held Daphne, Alabama company founded in 2025 with 2–10 employees, also distinct from traqr.com.au.linkedin.com · read 15 Oct 2026
- External registry record
- Australia's ABN Lookup lists TRAQQ PTY LTD as an active private company from 12 May 2020 in NSW; the spelling differs from traqR and the page does not identify the software maker.abr.business.gov.au · read 15 Oct 2026
