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Best SAP SuccessFactors Enterprise Service Management Alternatives in 2026

Updated

20 apps from HR service delivery software ranked against SAP SuccessFactors Enterprise Service Management on the same published basis.

  1. 1
    LBi HR HelpDesk Free plan AndroidiOSself-hostedWeb Free7.8
    SAP SuccessFactors Enterprise Service Management vs LBi HR HelpDesk
  2. 2
    Avature AndroidapiiOSWeb 7.3
    SAP SuccessFactors Enterprise Service Management vs Avature
  3. 3
    Sunrise HRCM Free trial AndroidapiiOSWeb 7.3
    SAP SuccessFactors Enterprise Service Management vs Sunrise HRCM
  4. 4
    Hornbill IT Asset Management AndroidapiiOSWebWin 7.2
    SAP SuccessFactors Enterprise Service Management vs Hornbill IT Asset Management
  5. 5
    Ivanti Neurons for Enterprise Service Management AndroidapiiOSWeb 7.2
    SAP SuccessFactors Enterprise Service Management vs Ivanti Neurons for Enterprise Service Management
  6. 6
    Applaud HR Case Management AndroidiOSWeb 7.1
    SAP SuccessFactors Enterprise Service Management vs Applaud HR Case Management
  7. 7
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo7.1
    SAP SuccessFactors Enterprise Service Management vs Matrix42 FastViewer
  8. 8
    Neocase HR Case Management AndroidapiiOSWeb 7.1
    SAP SuccessFactors Enterprise Service Management vs Neocase HR Case Management
  9. 9
    Agentforce Contact Center WebiOSAndroid $50/mo7.0
    SAP SuccessFactors Enterprise Service Management vs Agentforce Contact Center
  10. 10
    Workday Benefits AndroidiOSWeb 7.0
    SAP SuccessFactors Enterprise Service Management vs Workday Benefits
  11. 11
    Darwinbox AndroidapiiOSWeb 6.9
    SAP SuccessFactors Enterprise Service Management vs Darwinbox
  12. 12
    Dayforce Scheduling AndroidapiiOSWeb 6.9
    SAP SuccessFactors Enterprise Service Management vs Dayforce Scheduling
  13. 13
    Leena AI HR Service Delivery AndroidapiiOSWeb 6.9
    SAP SuccessFactors Enterprise Service Management vs Leena AI HR Service Delivery
  14. 14
    Oracle Recruiting WebiOSAndroid $8/mo6.9
    SAP SuccessFactors Enterprise Service Management vs Oracle Recruiting
  15. 15
    Infor HR Service Delivery AndroidiOSWeb 6.7
    SAP SuccessFactors Enterprise Service Management vs Infor HR Service Delivery
  16. 16
    Dayforce HR Service Delivery AndroidWeb 6.6
    SAP SuccessFactors Enterprise Service Management vs Dayforce HR Service Delivery
  17. 17
    Infor Learning Management System Free trial apiWeb 5.9
    SAP SuccessFactors Enterprise Service Management vs Infor Learning Management System
  18. 18
    Servicely HR Service Delivery apiWeb 5.8
    SAP SuccessFactors Enterprise Service Management vs Servicely HR Service Delivery
  19. 19
    ServiceNow HR Service Delivery 5.8
    SAP SuccessFactors Enterprise Service Management vs ServiceNow HR Service Delivery
  20. 20
    Dovetail HR Case Management apiWeb 5.7
    SAP SuccessFactors Enterprise Service Management vs Dovetail HR Case Management

SAP SuccessFactors Enterprise Service Management alternatives compared

#AppScoreFree planFromRuns on
1LBi HR HelpDesk7.8Free planFreeAndroid, iOS, self-hosted, Web
2Avature7.3Android, API, iOS, Web
3Sunrise HRCM7.3Android, API, iOS, Web
4Hornbill IT Asset Management7.2Android, API, iOS, Web, Windows
5Ivanti Neurons for Enterprise Service Management7.2Android, API, iOS, Web
6Applaud HR Case Management7.1Android, iOS, Web
7Matrix42 FastViewer7.1No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
8Neocase HR Case Management7.1Android, API, iOS, Web
9Agentforce Contact Center7.0No$50/moWeb, iOS, Android
10Workday Benefits7.0Android, iOS, Web
11Darwinbox6.9Android, API, iOS, Web
12Dayforce Scheduling6.9Android, API, iOS, Web
13Leena AI HR Service Delivery6.9Android, API, iOS, Web
14Oracle Recruiting6.9No$8/moWeb, iOS, Android
15Infor HR Service Delivery6.7Android, iOS, Web
16Dayforce HR Service Delivery6.6Android, Web
17Infor Learning Management System5.9API, Web
18Servicely HR Service Delivery5.8API, Web
19ServiceNow HR Service Delivery5.8
20Dovetail HR Case Management5.7API, Web
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Questions about SAP SuccessFactors Enterprise Service Management alternatives

What is the best alternative to SAP SuccessFactors Enterprise Service Management?

LBi HR HelpDesk, number 1 in HR service delivery software with a score of 7.8 out of 10. The others here: Avature, Sunrise HRCM, Hornbill IT Asset Management and 16 more.

What is the best free alternative to SAP SuccessFactors Enterprise Service Management?

LBi HR HelpDesk is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked mobile-first: a phone app alongside the web or desktop product, a free tier and the depth of its documentation.