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Servicely HR Service Delivery
The contact page lists offices in Sydney, Australia, and London, United Kingdom.
What it is
Servicely HR Service Delivery provides a cloud-based, web and API self-service portal for employee support. Employees can find HR answers, read policies, check leave balances, raise cases, and access services such as recruitment support. HR teams receive request management, employee document management, onboarding and offboarding, case management, and knowledge management. A no-code or low-code workflow builder automates employee requests, approvals, follow-ups, onboarding, and offboarding. An AI virtual agent handles common HR inquiries around the clock, while reports and dashboards provide operational views. Servicely says the product can connect with an HRIS through a secure REST API. Cloud systems use token-authenticated REST APIs; on-premises systems can use PowerShell, ODBC, or REST APIs. Listed integrations include Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite. Customer instances use dedicated single-tenant architecture, and Servicely says customer data is not used to train AI models. Data is encrypted at rest and in transit using AES-256. Pricing is available on request, with demos arranged through the company.
For and against
For
- 24/7 employee self-service portal
- No-code and low-code workflow automation
- AI virtual agent for common inquiries
- Secure HRIS REST API integration
- Dedicated single-tenant customer instances
Against
- Pricing is available only on request
- No trial duration is specified
- Some on-premises integrations require additional methods
The verdict
Servicely HR Service Delivery combines employee self-service, HR case work, automation, and integrations in a cloud platform. Buyers should request a quote and demo to evaluate fit with their HRIS and existing connections.
Who it suits
This product is presented for HR teams centralizing employee services, cases, requests, and workflows alongside an existing HRIS. It may suit organizations needing self-service support and automated HR processes.
Plans and prices
Servicely HR Service Delivery
Pricing provided on request; contact Servicely for a quote
Read 30 Sep 2026 · servicely.ai
On the record
- AI virtual agent
- Its AI virtual agent provides instant, 24/7 support for common HR inquiries.servicely.ai · read 30 Sep 2026
- Audience
- The product is presented for HR teams seeking to centralize employee services and manage cases, requests, and workflows alongside an existing HRIS.servicely.ai · read 30 Sep 2026
- Cloud platform
- Servicely describes its service management platform as cloud-based.servicely.ai · read 30 Sep 2026
- Company
- Servicely lists an office at Level 3, 31 Alfred Street, Sydney, Australia, and does not state a founding year on the about page.servicely.ai · read 30 Sep 2026
- Company background
- Servicely says its founding team has decades of collective experience in service management and that the company was founded to build an AI-native service management platform.servicely.ai · read 30 Sep 2026
- Employee portal
- The HR portal lets employees find answers, access policies, check leave balances, raise HR cases, and access services such as recruitment support.servicely.ai · read 30 Sep 2026
- Encryption
- The company’s homepage states that data is encrypted at rest and in transit using AES-256.servicely.ai · read 30 Sep 2026
- Example integrations
- Servicely lists Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite as popular integrations.servicely.ai · read 30 Sep 2026
- HR case management
- The product includes HR request management, employee document management, onboarding and offboarding, and case and knowledge management.servicely.ai · read 30 Sep 2026
- HR features
- The listed features include an employee portal, HR request management, employee document management, onboarding and offboarding, case and knowledge management, and an AI virtual agent.servicely.ai · read 30 Sep 2026
- HRIS integration
- Servicely says it can integrate with an HRIS through its secure REST API.servicely.ai · read 30 Sep 2026
- HR workflows
- Servicely streamlines and automates onboarding, offboarding, employee requests, approvals, and follow-ups.servicely.ai · read 30 Sep 2026
- Integration methods
- For cloud systems, Servicely supports REST APIs with token-based authentication; for on-premises systems, it lists PowerShell, ODBC, and REST APIs.servicely.ai · read 30 Sep 2026
- Other integrations
- The integrations page lists Microsoft Intune, Microsoft Entra ID, Microsoft SCCM, Microsoft Graph API, Slack, Microsoft Teams, Lansweeper, NinjaOne, and Netsuite among supported connections.servicely.ai · read 30 Sep 2026
- Pricing
- Servicely asks prospective customers to contact its team to learn what the product will cost for their business.servicely.ai · read 30 Sep 2026
- Purpose
- Servicely HR Service Delivery helps employees access HR support and guidance through a 24/7 self-service portal.servicely.ai · read 30 Sep 2026
- Reporting
- The HR solution provides reports and dashboards for data-driven insights.servicely.ai · read 30 Sep 2026
- Security
- Servicely says its customer instances use dedicated single-tenant architecture and that customer data is not used to train AI models.servicely.ai · read 30 Sep 2026
