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ResidentIQ CRM
Lake Forest, California, United States
What it is
ResidentIQ CRM is a web-based customer relationship management system for multifamily leasing teams. Powered by Anyone Home, it uses a customer-centric, prospect-focused data model that captures communication types in one system. Lead workflows guide leasing activity and indicate an agent’s next step. A multifamily leasing chatbot answers leasing questions on demand. Leasing call analytics provide phone-call scores the next business day, with individualized reports by property or agent. A centralized leasing timeline records engagement. The CRM connects with property-management, pricing-optimization, single-sign-on and lead-management systems; listed partners include AMSI, Rent Manager, Entrata, RealPage, PropertyBoss, MRI, ResMan and Yardi. Its tour scheduler supports in-person, video, self-guided and virtual tours. ResidentIQ offers services à la carte for each community. Security measures described in the privacy notice include need-to-know access, encryption, firewalls, antivirus software, training and incident procedures. Pricing is on request, and access is limited to the units specified in the order form.
For and against
For
- Centralized timeline tracks leasing engagement
- Chatbot answers leasing questions on demand
- Call scores arrive the next business day
- Supports multiple tour formats
- Lists many property-software integrations
Against
- Pricing is on request
- Web platform only
- Access is limited by ordered unit count
- Services are selected à la carte
The verdict
ResidentIQ CRM brings lead workflows, communications, tours and call reporting into a prospect-focused leasing system. Prospective buyers should confirm integrations, unit limits and the services needed for each community.
Who it suits
It is aimed at multifamily leasing teams and can serve property management companies, property owners and merchants. Teams choosing services community by community may value the à la carte model.
Plans and prices
ResidentIQ CRM
Read 1 Oct 2026 · residentiq.com
On the record
- Availability model
- ResidentIQ says its software is available à la carte so customers can choose services for each community.residentiq.com · read 1 Oct 2026
- Call analytics
- Leasing call analytics provide phone-call scores the next business day and individualized reports by property or agent.residentiq.com · read 1 Oct 2026
- Chatbot
- The multifamily leasing chatbot provides on-demand answers to leasing questions.residentiq.com · read 1 Oct 2026
- Contract limits
- ResidentIQ terms limit service access to the number of units for each property specified in the applicable order form.residentiq.com · read 1 Oct 2026
- Data model
- It uses a customer-centric data model and is described as a prospect-centric management system that captures all communication types.residentiq.com · read 1 Oct 2026
- Engagement timeline
- The CRM tracks engagement through a single centralized leasing timeline.residentiq.com · read 1 Oct 2026
- Integration categories
- The CRM integrates with property management systems, pricing optimization services, single sign-on software, lead management software and other systems.residentiq.com · read 1 Oct 2026
- Lead workflows
- Lead workflows guide leasing activity and tell agents their next step.residentiq.com · read 1 Oct 2026
- Partner integrations
- ResidentIQ lists AMSI, Rent Manager, Entrata, RealPage, PropertyBoss, MRI, ResMan and Yardi as partner integrations.residentiq.com · read 1 Oct 2026
- Privacy compliance
- The privacy notice addresses GDPR, UK data protection law, Canadian privacy laws and multiple US state privacy laws.residentiq.com · read 1 Oct 2026
- Property tours
- Its online tour scheduler supports in-person, video, self-guided and virtual tours.residentiq.com · read 1 Oct 2026
- Provider
- The CRM is powered by Anyone Home.residentiq.com · read 1 Oct 2026
- Purpose
- ResidentIQ CRM is designed to convert leads into happy residents through prospect and resident engagement.residentiq.com · read 1 Oct 2026
- Security
- The privacy notice describes need-to-know access controls, encryption, firewalls, antivirus software, privacy training and security-incident procedures.residentiq.com · read 1 Oct 2026
- Target customers
- ResidentIQ offers its services to property management companies, property owners and merchants, while its CRM page focuses on multifamily leasing teams.residentiq.com · read 1 Oct 2026
