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On the recordRead 30 Sep 202619 facts
Procedureflow
Procedureflow · Saint John, New Brunswick, Canada
Plans and prices
Enterprise
$33a month, billed yearly
Unlimited Flows · Reporting and Analytics · Revision Control · User Permissions
Read 30 Sep 2026 · procedureflow.com
Enterprise+
Priced on request
Unlimited Power Shapes · SCIM User & Group Provisioning · Agentic API · Agent Assist Integration
Read 30 Sep 2026 · procedureflow.com
On the record
- AI authoring
- Its AI Process Designer turns text, existing documents, or an outline into a structured visual flow.procedureflow.com · read 30 Sep 2026
- AI data
- Procedureflow says customer data is not used to train, fine-tune, or improve large language models, and AI interactions with third-party APIs are stateless.procedureflow.com · read 30 Sep 2026
- Analytics
- Its dashboards report on workflow use, adoption, engagement, and content freshness.procedureflow.com · read 30 Sep 2026
- API
- Procedureflow offers APIs for connecting other platforms and an Agentic API for AI agents to access governed processes; Agentic API is listed for Enterprise+.procedureflow.com · read 30 Sep 2026
- Publishing audience
- bothprocedureflow.com · read 21 Sep 2026
- Content analytics
- Yesprocedureflow.com · read 21 Sep 2026
- Governance
- Flows are versioned and have review workflows, audit trails, role-based controls, and attribution for changes.procedureflow.com · read 30 Sep 2026
- Integrations
- The site lists Salesforce, Amazon Connect, Genesys, Microsoft Dynamics 365, and NICE integrations.procedureflow.com · read 30 Sep 2026
- Intended users
- The product is aimed at operations leaders, training managers, and customer experience teams handling high-volume, complex, or regulated processes.procedureflow.com · read 30 Sep 2026
- Purpose
- Procedureflow turns documented processes into guided visual workflows that teams can follow in real time.procedureflow.com · read 30 Sep 2026
- Security
- The security page states SOC 2 Type 2 compliance, AWS hosting, encryption in transit and at rest, annual third-party penetration tests, and monthly vulnerability scans.procedureflow.com · read 30 Sep 2026
- SSO support
- Yesprocedureflow.com · read 21 Sep 2026
- Support and onboarding
- Procedureflow says its team can typically get clients running in 90 days, and offers expert-led implementation and knowledge optimization services.procedureflow.com · read 30 Sep 2026
- Trial and pilot
- The company says it does not offer a free trial but does offer a pilot program and custom demos.procedureflow.com · read 30 Sep 2026
- Usage limits
- The pricing FAQ says there are no limits on users or procedures, and pricing is user-based.procedureflow.com · read 30 Sep 2026
- Version history
- Yesprocedureflow.com · read 21 Sep 2026
- Workflow logic
- Branching flows adapt to real-time inputs, while Power Shapes support calculations, lookups, and conditional logic.procedureflow.com · read 30 Sep 2026
