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- Pims Auto Dialer
On the recordRead 7 Oct 202615 facts
Pims Auto Dialer
Atlanta area, Georgia, United States
Plans and prices
Predictive Dialer
$175a month
1 US DID · unlimited inbound and outbound domestic minutes · support
Read 7 Oct 2026 · dial.pimsware.com
On the record
- Calling modes
- The product supports inbound and blended campaigns alongside outbound dialing, and an unattended agent can deliver prerecorded voice messages.pimsware.com · read 7 Oct 2026
- Campaign tools
- Campaign features include campaign-specific agent scripts, call list management, dispositions, and configurable dialing settings.pimsware.com · read 7 Oct 2026
- Capacity
- The brochure states there is no minimum user count, supports unlimited call lists and outbound minutes to the U.S. and Canada, and allows up to a 4:1 line ratio.pimsware.com · read 7 Oct 2026
- Company
- Pimsware says it has developed software since 2005 and is based in the Atlanta area.pimsware.com · read 7 Oct 2026
- Compliance controls
- The brochure lists do-not-call lists, role-based permissions, time-zone restrictions, and FTC-related drop-call controls.pimsware.com · read 7 Oct 2026
- CRM context
- The dialer supports CRM screen pops and says users can import call lists from a CRM using FTP.pimsware.com · read 7 Oct 2026
- Intended users
- The brochure identifies call center operations, lead generation, and marketing campaigns as use cases for predictive dialing.pimsware.com · read 7 Oct 2026
- Live call handling
- Its adaptive algorithm is designed to deliver live calls to agents while handling answering machines, disconnected numbers, and operator intercepts.pimsware.com · read 7 Oct 2026
- Phone number options
- Pimsware invites customers to ask about toll-free numbers and local caller ID options.pimsware.com · read 7 Oct 2026
- Product
- Pimsware describes Predictive Dialer as a cloud-based SaaS dialer for outbound calling, inbound conversations, and contact center workflows.pimsware.com · read 7 Oct 2026
- Recording and reporting
- Users can review call recordings, call statuses, agent activity, and reports; the brochure says recording can be automatic or started and stopped by an agent.pimsware.com · read 7 Oct 2026
- Remote work
- The web-based workspace is described as supporting remote agents and management of call activity.pimsware.com · read 7 Oct 2026
- Security feature
- An archived 2021 announcement says Secure Capture lets consumers enter card details by phone keypad so agents do not hear or see the card number; it describes integration with PIMS debt collection and CRM payment processing.pimsware.com · read 7 Oct 2026
- Support
- Pimsware offers a support portal, service status page, and product resources including a manager manual and Zoiper for Windows installer.pimsware.com · read 7 Oct 2026
