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BatchDialer

What it is

BatchDialer is a cloud-based multi-line dialing platform with predictive and preview dialing, real-time analytics, and a built-in CRM. It also supports rapid-fire dialing, inbound call forwarding, queues, IVR, voicemail drops, and unlimited inbound and outbound calling across its listed plans. Starter provides three dialing lines per agent; Pro and Enterprise provide five. All plans include phone reputation monitoring, while automatic number replacement is included with Pro and Enterprise. Those two plans also add live AI prompts, transcripts, AI-generated call summaries, and sentiment analysis. Teams can use recordings, live listening, whisper coaching, call barging, dashboards, and agent reporting. Recording retention ranges from 90 days on Starter to 365 days on Enterprise. Integrations include HubSpot, Podio, Zoho, PropStream, and BatchLeads, along with other native and Zapier-powered connections. Plans start at $95/user/mo (annual), and there is no free plan. A 7-day trial allows dialing from three phone numbers and transitions to the selected paid subscription when it ends.

For and against

For

  • Predictive, preview, and rapid-fire dialing modes.
  • Inbound and outbound calling are unlimited across plans.
  • Every plan includes phone reputation monitoring.
  • Pro and Enterprise include AI call tools.
  • Onboarding and training resources are included.

Against

  • No free plan is listed.
  • The trial automatically transitions to a paid subscription.
  • Trial dialing is limited to three phone numbers.
  • Starter recordings are retained for 90 days.

The verdict

BatchDialer brings dialing, call handling, recordings, and team oversight into one cloud platform. The trial and paid-plan transition, per-agent starting price, and plan-specific feature differences are important to weigh.

Who it suits

BatchDialer is aimed at small businesses and enterprises, including real estate, roofing and solar, BPO and call centers, and collections. It may suit teams that need multi-line calling alongside agent coaching and reporting.

Plans and prices

Starter

$95a month, billed yearly

per agent · 3 lines · 10 phone numbers included · 90-day call recordings

Pro

$151a month, billed yearly

per agent · 5 lines · 40 phone numbers included · 180-day call recordings

Enterprise

$199a month, billed yearly

per agent · 5 lines · 100 phone numbers included · 365-day call recordings

Every plan, in full

On the record

AI
Pro and Enterprise include live AI prompts, automatic transcripts, AI-generated call summaries, and sentiment analysis; the site says new users can access AI during the 7-day trial.batchdialer.com · read 4 Oct 2026
Caller reputation
Every plan includes phone reputation monitoring; automatic number replacement is included with Pro and Enterprise.batchdialer.com · read 4 Oct 2026
Call handling
The platform supports inbound call forwarding, queues, IVR, voicemail drops, and unlimited inbound and outbound calling across the listed plans.batchdialer.com · read 4 Oct 2026
Coaching and analytics
Features include call recordings, live listening, whisper coaching, call barging, live dashboards, and agent reporting.batchdialer.com · read 4 Oct 2026
Compliance tools
BatchDialer says it can scrub lists against the Federal Do Not Call registry and automatically filter known litigators.batchdialer.com · read 4 Oct 2026
Dialing
Plans include 3 lines per agent on Starter and 5 lines per agent on Pro and Enterprise.batchdialer.com · read 4 Oct 2026
Integrations
The integrations page lists native connections including HubSpot, Podio, Zoho, PropStream, BatchLeads, Google Calendar, Mailchimp, and Intercom, plus Zapier-powered connections.batchdialer.com · read 4 Oct 2026
Intended users
The company describes BatchDialer as serving small businesses and enterprises and highlights real estate, roofing and solar, BPO/call centers, and collections.batchdialer.com · read 4 Oct 2026
Product
BatchDialer describes itself as a cloud-based multi-line dialing solution with predictive and preview dialing, real-time analytics, and a built-in CRM.batchdialer.com · read 4 Oct 2026
Recording retention
Call recording retention is 90 days on Starter, 180 days on Pro, and 365 days on Enterprise.batchdialer.com · read 4 Oct 2026
Support
The pricing page lists live support Monday through Friday from 6:00 AM to 6:00 PM PST and says every plan includes onboarding and training resources.batchdialer.com · read 4 Oct 2026
Trial constraint
During the trial, users can dial from three phone numbers, and the pricing FAQ says the trial automatically transitions to the selected paid subscription when it ends.batchdialer.com · read 4 Oct 2026

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