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PestPac
Holmdel, New Jersey, USA
What it is
PestPac is software for pest control businesses managing field work, finances, and back-office operations. It is presented for companies serving residential customers, commercial clients, or both. Field tools cover work order scheduling, route planning, a technician mobile app, and GPS visibility into vehicles and driver behavior. Integrated pest management features support area inspections, device scans, pest activity tracking, and onsite documentation. Residential customers can use self-service tools to review account information, schedule service, view invoices, and pay bills online. Commercial features include service and billing across locations, device and alert management for multi-unit properties, and inspection and licensing records for audits. Plan features range from customer management, billing, and basic reporting to route optimization, digital forms, advanced accounting, marketing automation, and API integrations. The API covers servicing, scheduling, billing, and payments, with listed partners including QuickBooks, Avalara, Azuga, Bell IQ, and Verizon Connect. Pricing is on request, and there is no free plan. Desktop support covers current Windows and macOS versions and one version back; the mobile app supports the latest iOS and Android versions plus two prior versions and requires 64-bit devices.
For and against
For
- Scheduling and route planning support field operations
- Customer portal supports service scheduling and bill payments
- Commercial tools include multi-location service and billing
- API supports servicing, scheduling, billing, and payments
Against
- Pricing is on request
- There is no free plan
- Mobile app requires 64-bit devices
- Desktop support covers current versions and one version back
The verdict
PestPac covers field, customer, commercial, and back-office workflows for pest control businesses. Confirm pricing and compatibility with your team's devices before selecting a plan.
Who it suits
PestPac suits pest control businesses handling residential, commercial, or mixed customer work. Its listed features span field operations, customer self-service, and commercial multi-location needs.
Plans and prices
Enterprise
Multi-branch · Smart scheduling and route optimization · IPM and multi-unit support · Advanced accounting with general ledger export
Read 30 Sep 2026 · pestpac.com
Professional
Smart scheduling and route optimization · IPM and multi-unit support · Digital forms · Advanced accounting with general ledger export
Read 30 Sep 2026 · pestpac.com
Small Business
Customer management · Basic scheduling and routing · Termite inspection · Mobile app
Read 30 Sep 2026 · pestpac.com
On the record
- API security
- The maker says the API uses secure authentication and supports webhooks for data update notifications.pestpac.com · read 30 Sep 2026
- Commercial tools
- Commercial features include multi-location service and billing, device and alert management for multi-unit properties, and inspection and licensing records for audits.pestpac.com · read 30 Sep 2026
- Customer self-service
- Residential customers can use customer self-service tools to view account information, schedule service, view invoices, and pay bills online.pestpac.com · read 30 Sep 2026
- Customer types
- The product is presented for businesses serving residential customers, commercial clients, or both.pestpac.com · read 30 Sep 2026
- Field operations
- Features include work order scheduling, route planning, a technician mobile app, and GPS visibility into vehicles and driver behavior.pestpac.com · read 30 Sep 2026
- Integrations
- The API can interact with servicing, scheduling, billing, and payments, and the integrations page lists partners including Avalara, Azuga, Bell IQ, QuickBooks, and Verizon Connect.pestpac.com · read 30 Sep 2026
- Mobile requirements
- The mobile app supports the latest iOS and Android versions plus two prior versions, and only 64-bit devices are supported.pestpac.com · read 30 Sep 2026
- Pest management
- Its IPM tools support inspecting areas, scanning devices, tracking pest activity, and documenting activity onsite.pestpac.com · read 30 Sep 2026
- Purpose
- PestPac is pest control business software for managing field, finance, and back-office operations.pestpac.com · read 30 Sep 2026
- Release cadence
- The maker lists bug fixes and feature releases every two weeks.pestpac.com · read 30 Sep 2026
- Security and compliance
- The maker describes SOC-1 controls related to financial reporting and lists password, lockout, and inactive-user logout settings; it also discusses PCI requirements for businesses handling card data.pestpac.com · read 30 Sep 2026
- Support
- The product site lists service support by phone at (888) 448-5197.pestpac.com · read 30 Sep 2026
- Supported desktop systems
- PestPac Desktop supports the current Windows and macOS versions and one version back, with specified current browsers.pestpac.com · read 30 Sep 2026
