PayHelm

PayHelm brings ecommerce store, product, customer, advertising, and payment data together for analytics and AI-assisted actions. It advertises more than 500 pre-built reports covering sales, margins, COGS, SKU details, taxes, shipping, traffic sources, and cart conversion. Users can build reports with natural-language prompts, connect ChatGPT, work with real-time data, and schedule reports. Its AI agent supports marketing, inventory, email, and attribution workflows across connected platforms and can carry out multi-step tasks. PayHelm says four AI roles review action plans before execution. The homepage lists more than 59 official integrations, including ecommerce, payment, advertising, email, accounting, and collaboration services. Its iOS and Android apps provide revenue and order feeds, ad performance, AI briefings, push alerts, and inventory warnings. The Free plan is free. Entrepreneur costs $20 a month per user and includes a 14-day trial; Business costs $100 a month based on $2.8M GMV. Enterprise pricing is custom. Some AI features send relevant data to third-party AI providers.

PayHelm combines ecommerce reporting with connected-platform workflows and mobile feeds. Its plans differ in user, data-history, AI-credit, and support limits, and some AI features share relevant data with third parties.

PayHelm is aimed at ecommerce businesses seeking analytics across sales, marketing, and payment data. Its Business and Enterprise offerings also list agency workspaces or larger-organization infrastructure and support.

Overview

PayHelm brings ecommerce sales, customer, product, advertising and payment data into one analytics platform, with AI tools for reporting and connected workflows. It is best suited to ecommerce teams that need cross-platform reporting and operational support; its free tier is a useful starting point, but AI capacity and deeper history require paid plans.

Its breadth is the appeal: reporting and mobile monitoring sit alongside an agent that can act across connected services. That combination will suit teams looking to bring analysis and routine workflows together, but businesses should weigh the AI credit caps and data-sharing terms before relying on those tools.

For a broader category comparison, see Ecommerce Analytics Software.

Key features

Reporting and analysis

PayHelm advertises more than 500 pre-built reports covering sales, margins, COGS, SKU details, taxes, shipping, UTM sources and cart conversion. Marketing attribution, customer cohorts and product margin tracking round out the analytics. Natural-language report creation, ChatGPT integration and scheduled reports offer a more flexible route to specific views than relying only on the preset library. Real-time refresh helps keep reporting current, though the Free and Entrepreneur plans retain 12 months of history.

AI workflows

The AI agent can execute multi-step tasks across marketing, inventory, email and attribution workflows on connected platforms. PayHelm says four roles—CEO, CMO, CRO and CFO—review and optimize action plans before execution. That approval layer is a useful check on automated work, but AI is metered: Entrepreneur provides 100 credits per user monthly, while Business provides 1,000 per month. Some AI features send relevant data to third-party AI providers, a material consideration for businesses handling sensitive customer or commercial information.

Integrations and mobile

The homepage lists more than 59 official integrations, including Shopify, BigCommerce, WooCommerce, Amazon, Stripe, Google Ads, Meta Ads, Klaviyo, QuickBooks and Slack. The iOS and Android apps provide revenue and order feeds, advertising performance, AI briefings, push alerts and inventory warnings. This makes PayHelm a stronger fit for teams that want mobile monitoring as well as analytics, rather than reporting confined to a desktop workflow.

PayHelm describes security as based on SOC 2 best practices, with encryption and access controls, while its Apps page says SOC 2 is in progress. Users retain rights to their data and can request deletion of personal data. That distinction matters to organizations with formal compliance requirements: the security measures are described, but SOC 2 is not yet complete.

Pricing

The Free plan costs $0/mo and supports 10 users, a 12-month data lookback, 300+ metrics, core analytics, and BigCommerce, Shopify, WooCommerce and Amazon connections. It is a substantial no-cost way for a small team to explore core reporting, but it does not include a stated AI credit allowance. PayHelm also offers a 14-day free trial on Entrepreneur.

Entrepreneur costs $20/mo per user and includes 100 AI credits per user/month, up to 10 users and 12 months of data history. It suits smaller teams that want AI-assisted work as well as analytics, but per-user billing makes the cost rise with seats and its historical range remains the same as Free.

Business costs $100/mo based on $2.8M GMV, with pricing also stated as $100/mo per $250K in monthly sales. It raises the allowance to 1,000 AI credits/month, supports up to 20 users and includes 5+ years of historical data, priority support and Agency Hub. The longer history and higher shared credit pool make it the more relevant tier for growing stores and agencies, though the sales-volume basis means the monthly charge is not a flat seat price.

Enterprise has custom pricing and includes unlimited users and sales volume, dedicated hosting, custom pipelines, SLA and enterprise security, plus Agency Hub and a dedicated account manager. It is intended for larger organizations that need custom infrastructure and dedicated support; smaller operations are likely better served by the capped lower tiers.

Platforms

PayHelm offers web, iOS and Android apps, plus an API. Its storefront coverage includes Shopify, BigCommerce, WooCommerce, Magento and Wix. Real-time refresh and mobile feeds make it practical for teams monitoring activity across supported stores, though plan-specific user, history and AI limits still shape how much of the service a team can use.

Who it's for

PayHelm is a strong fit for ecommerce businesses that need profitability and attribution reporting across several connected services and want AI-assisted workflows alongside those reports. Agencies may benefit from Business or Enterprise Agency Hub, which provides client workspaces, isolated data, flexible billing and granular access controls. It is less compelling for a single-store seller who needs only narrow order or profitability tracking, or for a business that cannot share relevant data with third-party AI providers.

Pros and cons

• Pros: More than 500 pre-built reports cover both financial and operational questions, from margins and COGS to shipping and cart conversion.
• Pros: The AI agent can execute multi-step tasks across connected marketing, inventory, email and attribution workflows, while four named roles review action plans.
• Pros: The free tier supports 10 users and core analytics, and the mobile apps add alerts and performance feeds.
• Cons: Free and Entrepreneur are limited to 12 months of history; access to 5+ years begins at Business.
• Cons: Entrepreneur's 100 AI credits are per user/month, while Business's 1,000 credits are monthly, so users should match expected workload to the plan allowance.
• Cons: Some AI features share relevant data with third-party providers, and SOC 2 remains in progress.

Alternatives

• sellerboard is a better fit for sellers who want a paid plan priced by order volume: its Standard plan is $19/mo billed monthly or $179 billed annually ($15/mo), with 3,000 orders/month and 150 follow-up emails or review requests/month.
• TrueProfit may suit stores that prefer order-based pricing: Basic is $35/month for 300 orders, with $0.3 per extra order and a $300 maximum surcharge; Advanced is $60/mo.
• Helium 10 is another freemium option with web, iOS and Android apps.
• SellerMobile is a paid option with web, iOS and Android platforms.
• TrackBee is a paid option with web, iOS and Android platforms.
• Lifetimely is worth considering for a free web-based option: its free plan supports up to 50 orders/month and includes daily P&L, customer behavior analytics, custom reports and dashboards, predictive LTV, benchmarks and product performance.
• ManageByStats is a freemium extension and web option; its Carbon6 Free Plan supports four seller accounts, unlimited review automation and reports, 100 keywords, 1,000 autoresponder messages monthly and a 12-month initial sync.
• Profitario is a freemium extension and web alternative.

Verdict

Choose PayHelm if your ecommerce team wants broad reporting, connected AI workflows and mobile monitoring in one platform, especially if its free tier covers your reporting needs or Business's longer history fits your scale. Look elsewhere if you need more than 12 months of history without a sales-volume-based plan, want fixed order-based pricing, or cannot accept third-party data sharing for some AI features.